Mayra

Greetings Exile! And welcome to our forum.

Thank you for your report. Can you please share a picture of the issue?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great weekend!

Greetings Exile,

Thank you for reaching out to us. Have you checked the audio settings in-game?

We await your reply.

Greetings,

Do you have any mods on your private server? Can you share with us if there were any settings changed?

Thank you in advance.

@Havoclord69 thank you for trying. Now, if you go back to your Singleplayer game do you still receive the Game tweak message?

@LMN118 after you try it yourself, can you let us know the same?

Thank you in advance!

Thank you @Canoe for poking. We already forwarded it to our team.

Hello,

That sounds like a great place to start the investigation. Please send us any additional information and video and we will link it to the original report.

We appreciate your assistance!

Greetings!

Thank you for the pictures. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Thank you for the additional information.

We asked our team to start a new investigation on this.

Greetings from Hell! And welcome to our forum.

Thank you for your report. We updated your forum rank, you should now be able to send images and links. Can you share the pictures with us?

We await your reply.

Greetings Exiles,

Yes, the thing is supposed to be fixed in this update. If by any chance you find this or any other similar issues please make sure to send it to us via a direct message.

We appreciate your support and concern. We’ll keep working on improving our Lands!

Greetings Exile,

Thank you for your report. Can you tell us the server number or game mode you were in?
Do you remember if you were doing some action in particular when the issue started?

We await your reply.

Greetings Exile,

Thank you for your report. Have you observed this issue when playing without mods as well?
Could you record a video and send it to us?

We await your reply.

Hello,

Can you upload the video to Youtube or to a similar platform and share the link with us?

We appreciate your support.

Greetings Exile, and welcome to our forum!

Thank you for your report. Can you please share the shield and weapon names and a picture of the issue?
We updated your forum level to allow you to send links and images.

We await your reply.

Greetings Exile, and welcome to our forum!

Thank you for your report. Can you please share the armor name and a picture of the issue?
We updated your forum level to allow you to send links and images.

We await your reply.

Greetings Exile,

Thank you for your report. Have you noticed if this issue is happening with all types of figurines or only with the Shaggai ones?

We await your reply.

Greetings Exile,

Thank you for your report. Can you tell us if you noticed this issue more often on recently placed followers or old ones?

Also, can you share if this is on PvP or PvE?

Please share any other detail you might have, such as the followers’ original names, type of armor, and weapons.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you share with us the in-game map location to the trasportory stone and your character/clan names?

Feel free to reach out in private via direct message to @Community

Greetings Exiles,

Thank you for your report. We are aware of issues with the Argossean and Yamatai armors. However, this is the first we hear about the poitan and silent legion ones. We will ask our team to investigate.

We appreciate your support. Have a great day!