Mithril

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Network issues: For players who make use of the Deutsche Telekom ISP (primarily Cobalt/Miller players,) we've made some routing changes recently that should have resolved the major connection issues through that ISP. For Connery players experiencing high latency, we're still trying to track down where the impact is. To that end, please submit tickets to CS using the following information when latency issues take place: https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2 We need your charac... Read more

G15 errors: Over the past few weeks, we've added loads of logging, pored over code submissions, and continue to search for the source of our G15 issues. A G15 is the error you see when you can't connect through your "gateway" to the server. This is not something that's wrong with your computer or connection. The only "fix" is to wait for a while and try again later. However, we do have a bandaid in place that should cut down on G15 issues substantially, by shutting down broken gateways after enough connections get stuck on it.

We are looking into getting missing loyalty rank levels returned. We'll post another update soon.

Hey there, folks. With the summer months right around the corner, I wanted to revisit the roadmap with an eye to what's currently in development, and what you'll see in the next leg of PS2's development. But first, let's take a moment to talk about a couple hurdles we've been dealing with since roughly around the time of the Arsenal Update. G15 errors: Over the past few weeks, we've added loads of logging, pored over code submissions, and continue to search for the source of our G15 issues. A G15 is the error you see when you can't connect through your "gateway" to the server. This is not something that's wrong with your computer or connection. The only "fix" is to wait for a while and try again later. However, we do have a bandaid in place that should cut down on G15 issues substantially, by shutting down broken gateways after enough connections get stuck on it. ... Read more

Today we implemented a potential fix for outfit members being removed from their outfit unexpectedly. Once the fix has been confirmed, we will begin working on reinstating lost loyalty ranks. If you continue to experience unexpected outfit ejections, please report it to us. Thanks!

All PC & PS4 servers will come down Wednesday, April 20, at the following times: PC: 6:00 AM - 9:00 AM PDT. / 3:00 PM. - 6:00 PM CEST (Service Maintenance) PS4: 6:00 AM - 10:00 AM PDT. / 3:00 PM - 7:00 PM CEST (Service Maintenance and Arsenal Update) During these times all store purchase options including those on our website will be offline. PS4 Patch notes can be found here.

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We continue to investigate the G15 crashes at this time. Gateways continue to be restarted however we are still looking into better solutions to mitigate the occurrences. Further updates will be shared as soon as it becomes available.