OminousGMan

OminousGMan



26 Apr

Comment

Hey!

Thank you for letting us know about this. I have brought this to the Development Teams attention so they can see why this happened.

Dragonian Mage is an unreleased troop that some how snuck into the event.

OminousGMan - Support Human :male_detective:


13 Apr

Comment

Hello!

Thank you for the additional bug report with Shock Hammer. The Dev Team has been made aware and are currently working on a fix.

Thanks again for letting us know!

OminousGMan - Support Human :male_detective:


12 Apr

Comment

Hey!

This has been reported to the Development Team who are currently investigating what has happened so they can have a fix implemented asap.

From what has been found it appears to be a visual issue as we have confirmed from players logs that the item is being received on there accounts, but not appearing in their inventory. So when the fix has been implemented Shock Hammer will appear in your weapons tab.

I will post a further update here to let you know once the fix is live.

OminousGMan - Support Human :male_detective:


08 Apr

Post

RAID BOSS WEEKEND: DRAGON’S CLAW (NINTENDO SWITCH)

Returning Raid Boss Troop: Lady Garnetia

Lady Garnetia has returned to lead Dragon’s Claw during this weekend’s Raid Boss. You can get her from the Event shop during this event.

... Read more
Post

INVASION WEEKEND: ELF

Returning Invasion Troop: Sifu Yuan

Sifu Yuan has returned to lead Elves during this weekend’s Invasion. You can get them from the Event shop during this event.

... Read more

30 Mar

Comment

Hello,

This has been answered by Kafka in the past.

Comment

Hello!

Thank you for bringing this to are attention. I tested the spell myself and can see that the Bomb Gem created at the start of Limpet-bot’s spell isn’t always exploded as apart of the 'Explode all Bomb Gems’of the spell.

I have reported this to the Development Team so they can start working on a fix.

Thanks again for letting posting the issue :slight_smile:

OminousGMan - Support Human :male_detective:


29 Mar

Comment

Hey!

I have merged this thread into this one [Reported] No acces to guild war - nintendo Switch - #3 by Estella

As this is linked to the same issue and having one main thread for this problem will keep it easier to track replies/comments :slight_smile:

OminousGMan - Support Human :male_detective:

Comment

2 posts were merged into an existing topic: [Reported] No acces to guild war - nintendo Switch

Comment

Hey!

I have merged this thread into this one [Reported] No acces to guild war - nintendo Switch - #3 by Estella

As this is linked to the same issue and having one main thread for this problem will keep it easier to track replies/comments :slight_smile:

OminousGMan - Support Human :male_detective:

Comment

2 posts were merged into an existing topic: [Reported] No acces to guild war - nintendo Switch

Comment

Hey!

I have merged this thread into this one [Reported] No acces to guild war - nintendo Switch - #3 by Estella

As this is linked to the same issue and having one main thread for this problem will keep it easier to track replies/comments :slight_smile:

OminousGMan - Support Human :male_detective:

Comment

Hey!

I have merged this thread into this one [Reported] No acces to guild war - nintendo Switch - #3 by Estella

As this is linked to the same issue and having one main thread for this problem will keep it easier to track replies/comments :slight_smile:

OminousGMan - Support Human :male_detective:

Comment

3 posts were merged into an existing topic: [Reported] No acces to guild war - nintendo Switch

Comment

Hello!

Thank you for binging this yo are attention. I have checked with the Development Team and the Hoard Mimic’s third trait should be Golden Hoard and not Golden Armor.

I have logged this bug with the Team so it can be fixed!

Thanks again for posting :slight_smile:

OminousGMan - Support Human :male_detective:

Comment

Hey!

Thank you for reporting this. I have passed this on and reported the issue to the Development Team, they are currently looking into the cause so they get a fix out for this asap.

I’ll also be merging all the other threads about this problem into this thread, so we can have one main thread for this problem.

Thanks again for all the information you’ve all posted on this issue, much appricated!

OminousGMan - Support Human :male_detective:

Comment

Hey @wwaisath

I’m sorry to hear that you keep having this issue. If you could please submit a ticket with are Support Team here: https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356 they’ll be able to investigate this further and find out what’s happening.

OminousGMan - Support Human :male_detective:...

Read more

25 Mar

Comment

Hello,

Due to an issue that has occurred to the Tower of Doom Event on PlayStation and Xbox consoles we are rolling the event back to ~7pm GMT on Thursday on those platforms, this process will take a while and the event will not be available till it’s complete.

Tower of Doom will end at 7am GMT on Monday as it normally would and compensation will be sent out once the event is up and running again.

Thank you for your patience on this.

OminousGMan - Support Human :male_detective:

Comment

Hey everyone!

Thank you for bringing this to our attention. I have reported this to the Development Team and they’re currently investigating the cause, so they can work on a fix to go out asap.

OminousGMan - Support Human :male_detective: