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Use me as an "oof" button
Oof.
Use me as an "oof" button
Oof.
[deleted]
I was totally fine with this thread until reading this comment.
So do we have any new dates or information based for when RLCS/RLRS will be starting?
Waiting on a few things internally before we make any additional changes to the schedule.
I know it's super frustrating (I had to cancel a charity tournament on Saturday as part of a 12 hour livestream for a mental health charity) but obviously you guys are doing your best to get it all fixed and get us back to playing the game we love. Thanks for communicating about it and letting people know what's going on 😊
Can you DM me details about your stream?
"We are struggling like crazy ...so we're also going to toss an update onto the bonfire that is our servers. Hopefully it goes ok."
Why? Just hold off on the update. One thing at a time!
Why? Just hold off on the update. One thing at a time!
Appreciate why it seems odd, but deploying the update tomorrow is handled by folks here who aren't working on the PsyNet issues. Downloading the update won't have an effect on PsyNet either, since you download directly from Steam/MSFT/Sony/Nintendo.
So servers are still down?
No, game is online as of this post.
Hi everyone, unfortunately we had to drop Rocket League into maintenance mode again today, and we wanted to share some info on what’s been happening behind the scenes since last week.
On Thursday last week, we performed scheduled maintenance to move our backend infrastructure (also known as PsyNet) to an updated version of MySQL. Once we hit a peak number of 315,000 concurrent players on Friday, PsyNet started experiencing critical errors, which continued throughout the weekend, and today. We had to repeat this process several times over the weekend, which is why we made the difficult decisions to delay the starts of RLCS, Rivals Play-Ins, and CRL.
We are still investigating the root cause of the problem within PsyNet. This is something we’ve been working on non-stop over the weekend, and we are committed to getting PsyNet back into a stable state as soon as we possibly can. Once we have PsyNet back in a stable state, we will share more on the specifics on what happ...
Read more External link →I already did start a support ticket with Psyonic which was just as useless as Steam. I provided my steam transaction ID as requested last week and haven't heard anything since.
Psyonix Ticket# 356052
Why are you lying about refunds?
As I've said a few times now, I'm not, but still happy to help you with this.
I've been going back and forth on a ticket with steam support for over a week and still don't have a refund. /u/psyonix_devin is a liar, they aren't providing refunds.
Sorry to hear about the trouble. If you start a ticket with us here, I'll make we talk to Steam and either get a refund issued, or get clarity on what would make you ineligible for one. Please DM me the Psyonix support ticket so I can follow up on my end. Thank you.
I followed the instructions directly as instructed and had Valve refuse to refund me, as I've played more than 2 hours. Will try follow up further.
EDIT: Actually I can't follow up as they've already "Closed the case" I also manually submitted a ticket which was denied because I've owned the game more than 14 days.
I tried to submit a support ticket on the RocketLeague website but it says the support is down for maintenance?
Really not sure what to do here /u/Psyonix_Devin ?
Start a ticket on the Rocket League support site. (The maintenance banner is about today's server maintenance, not about the support site.)
This is the most basic definition of content I've ever seen.
It's a small update, but we want to include the new RLCS teams in the Esports Shop close to the start of the season. A larger update is in the works for March.
No Fennec decals again?! C’mon man, lets get some new stuff for it eventually!
No Fennec decals again?! C’mon man, lets get some new stuff for it eventually!
Fennec Decal coming in an update in March!
Hey Devin! Any chance you could let us know if you're working on Fennec decals as it's become (at least) the third most popular car? Genuinely curious just so I know what to expect, as to know if I should just buy the Octane decal(s). Much appreciated!
Any chance you could let us know if you're working on Fennec decals
We are! We've seen all the love for Fennec on here, on Twitter, and especially in-game. We have one as a Blueprint coming in an update in March.
Rocket League's first title update of 2020 will refresh the Esports Shop to help kick off Season 9 of the Rocket League Championship Series (RLCS). You can expect the update to go live on all platforms on February 4 at 10 a.m. PST / 6 p.m. UTC (Pending first-party certification).
Here are the new teams being added to the Esports Shop rotation:
Each team will have the following items added to the Esports Shop rotation:
What about those of us who didn't purchase directly through Steam, /u/Psyonix_Devin? We can't open tickets through Steam if we bought via Humble Bundle, Green Man Gaming, etc.
If you bought RL via a third-party like Humble or GMG, please contact the point of purchase first about a refund. If they cannot process one for you, start a ticket with us on our support website.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.