RobotHavGunz

RobotHavGunz



24 Aug

Comment

Originally posted by Justin9302

Do you have a fix for the ranked rewards from last season not being given out properly? A ton of preds have masters badges on Xbox that should have pred badges and ea support is a dead end at times.

I've been trying to fix this for the past like 6 months. My fix works 100% of the time in our Dev environment and so far 0% of the time in live. Because we've had a couple times when we're "sure" we've fixed it and then it turns out not to work, we've stopped making more public posts on this issue. We're working with a couple of Preds who we know are affected and each time I think I've figured out why it wasn't working and we get an update out, we ask them to see if the fix is valid. If they confirm it's good, then we'll make a larger announcement. But if - as has been the case - it's another bust, then we've avoided getting people's hopes up and failing to deliver. At this point, we're considering a more significant rewrite of the underlying logic, just because it's neither clear why *some* players don't get the correct badge nor why we can't actually fix them. Badges are a much more complex system than they might appear, and so EA support literally cannot do anything to help thes...

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24 May

Comment

Originally posted by Reasonable-Law-9737

This feels very wrong, but someone suggested tagging you guys, so here's me trying

/u/RobotHavGunz

(sorry if this is too disturbing)

Happy to be tagged. Doubt I have much help in the short term beyond just "lower your settings wherever possible." But I can talk to our UIUX team to see this is something we can look at specifically addressing as part of the settings profile. It's always a tough balance with doing work to make sure the experience is good on older machines while also making sure that players on newer hardware reap the benefits they expect.

I play on a regular XBox One and I can't say I've ever noticed a drop off, but that's *probably* because I also don't ever get much of an increase. I'm typically 30fps (+/- 2-3) during fly-in and then 60fps (+/- 1-2) during the match. So it might just be that it's low enough by default that it handles the fall-off.

My machine is pretty bad

Can I ask what this means specifically? Like CPU / RAM / GPU / VRAM?


21 May

Comment

Originally posted by BlobGuy42

Unexpected factorial and it’s a big one.

I had no idea this was a thing. And now that I've discovered it, i am literally laughing out loud. Thank you.

Comment

Originally posted by StupidFatHobbit

Big issues we're almost always aware of pretty quickly. And overwhelmingly the focus is on figuring out WTF is going on

Are you guys aware of the fact Loba's bracelet is still completely broken? It's been busted since the start of the season and a lot of us are just waiting on a fix.

If you are aware, could you please give us a little transparency on why it's taking so long to fix such a gamebreaking issue? Can we even expect a fix before the split ends?

All I know is that for sure the right folks are aware. But as a prime example of specific skill sets, I know barely anything about how Loba's bracelet works - other than that it is a mix of both her specific ability and the map itself working together, and that it's among the more complicated gameplay systems as a result. But that's literally all I know. So as far as the rest of your questions, I just have no idea. I'm sorry I can't help more.

Comment

Originally posted by Zorreau

And if you don’t mind me asking, what are the responsibilities of a technical game designer? I would love to work on a game. I have a BFA in Computer Art & Animation and am trying to figure out if I should get a MFA in Animation or Game Design.

It varies widely across studios. Within Respawn, technical designers are generally more akin to software engineers because of the nature of our tech stack, but their primary focus is still on "design." The lines are very blurry. Historically, it had to do more with which language you worked in - C++ or our scripting language - but even that line has blurred. I actually switched roles - to software engineer - in April, though it was more of an acknowledgement of the work that I do than an actual shift of any kind in my day to day. At least in my specific case, I work largely on meta game systems design. Not so much the "what" of them but the how. Like, I do a lot of the work on our stats and challenges. Not what they are, but how they work under the hood.

But at other studios the "technical" might refer more to technical aspects of systems design (e.g. the math underlying progression systems). Game designer is probably one of the least clearly defined roles within the indus...

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Comment

Originally posted by Zorreau

Yeah, I understand this completely. It sucks that people would react that way without realizing that devs are PEOPLE who also have a family, job, and friends that also enjoy hobbies. They can’t possibly work on the game all day everyday. Also, you can’t assume that any dev can fix any problem since there are different dev teams. That’s why If there is a bug or anything that affects gameplay that is being overlook, I would ask if it was possible to relay this information to the specific dev team who is responsible. For example, Xbox Game Chat has been an issue since the next gen update that came out last season. People are unable to hear players on the series s/x. I’ve submitted reports but I’ve never demanded very dev I see to fix it. I’ve only asked them if it would be possible to relay this problem to someone that can.

Specific problem posts are often the most challenging. Big issues we're almost always aware of pretty quickly. And overwhelmingly the focus is on figuring out WTF is going on - which is sometimes easy and sometimes very hard and sometimes (worst of all) seems really easy at first but then turns out to be much harder. And it's not clear if, "we are aware of the problem and are working on a solution..." type of responses are appreciated or just feel patronizing. Probably both, depending on the audience. Add in the fact that there's apparently a viable business model in scraping Reddit posts - especially Dev posts - for content and spinning that into (often mischaracterized) "news stories," and I'd say that posts about bugs can be are often super unappealing to try to respond to.

Comment

Originally posted by Zykxion

In all honesty is Respawns team not big enough?

I’m sure this will be seen as me being “toxic”, but I feel like a lot of issues would be quelled with enough man/woman power behind it?

Are people in the industry just not being hired? Or does this go higher up to where the budget is set for a specific sized group over at Respawn? Have you guys tried outsourcing to maybe fix issues quicker?

Kinda like how there’s a completely different team working on the mobile side of things that have so many great features that we’ve been dying to see on the Main version of the game.

Definitely not a toxic question. The team has grown a lot and we continue to have quite a lot of open roles. But additional man /woman-power in software development is often less clear than it might seem. If it's of interest, the legendary "Mythical Man-Month" by Frederick Brooks (written in 1974!) is still probably the seminal work on the topic - https://www.cs.drexel.edu/~yfcai/CS451/RequiredReadings/MythicalManMonth.pdf

Yes, there are some problems that can be solved by simply throwing more people at the problem. But it's often less than you'd think. I *personally* believe a PTR / public-beta program would be fantastic, but that's way above my pay grade to decide. But that's like a whole tangent in and of itself. But putting that aside, it is really hard to...

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Comment

Originally posted by ToxicAtomKai

Thank you for your insight and what you've done for this game and community. When I made this (honestly pretty low-effort) post, I knew the hatred wasn't the full story, and I wholly understand not having the time for Reddit. Studying Medical Imaging full-time on top of being an "on-call freelance tech support agent" (Or, so I say, it's really more just like Doordash for tech support lol), it really is a fight to make room for anything that's not directly work or uni, and when you do find that time, I can understand it being hard to want to spend it engaging in one-sided conversations on Reddit.

I think it's important to call out toxic behavior, but I also believe it can be self-fulfilling. Like, if everyone here just thinks the sub is full of trash, people will start to hold themselves to that standard. And, likewise, I think if people think that this is generally a pretty positive place - as I do, then I think people also hold themselves more to that standard.

I haven't worked on many games, but I think the community engagement we have is pretty amazing by any measure. I don't know of any other game that does something like the community-driven prize tracks we've been able to do with content creators.

And, of course, the internet is pretty rough in general. So I also think you need to balance that sense of despair with a bit of, "Hey, the world can be pretty great too..."

Comment

Speaking only for myself - and I have a very different job than Hideouts - I will say that it's really just a matter of hours in the day. I try to *read* Reddit a lot to keep an eye out for issues that are specific to me and my team, but I also sometimes think it can be more frustrating for y'all if we can't actually take the time to engage. I.e., reply once, but then never follow up. So I try to only engage when I know that I have the time to actually commit to a real conversation, which is hard. Because I think that most of the time, it's probably better that I work on the game itself.

Overall, my experience on this sub has been overwhelmingly positive. I try to always treat people here with respect, and that's pretty much always been reciprocated. Just read through this thread - I think it's almost entirely civil.

I really do wish that I could spend more time here. But between work and family and other commitments, it's just hard. I thi...

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25 Mar

Comment

Originally posted by Architeckton

u/RobotHavGunz, anyway to make this happen if OP can verify for you? Would be a sweet gesture for a dying person that loves the game.

Let me put this in front of the right folks internally.


03 Mar

Comment

Grandmother is an Apex Predator-level quilter.


24 Feb

Comment

Originally posted by IdeaSweet

Can you help me too I am having the same problem

So based on the data we pulled, the delay happens extremely infrequently and it always does self-correct. Usually quite quickly (before you'd ever even actually notice it - i.e., by the time you got the Heirloom shop and saw your shard total, it already would be fixed, even if there was an issue at the exact time of opening. The OP's case where the delay was over an hour is super rare, though even then, it did self-correct. We found no examples where a player didn't actually get all 150. Unfortunately and in rare - less than 0.05% - cases, it just takes a bit for the shards to register to your account. The precise timing of a "bit" varies. Like, I didn't actually do anything for the OP. By the time I got flagged, checked, and replied, it was already fixed. I'm guessing that's the same as for you. You're probably already showing what you should be.


22 Feb

Comment

Originally posted by VonMillerQBKiller

Did you just tell this mans to get wrecked? Savage.

Get Wrecked is Lifeline's heirloom quip, so when OP said they were getting the Shock Stix, it seemed like an appropriate reply.

Comment

Originally posted by MyExScars

Can confirm, I can't thank you enough for how quickly you reached out man. Sending nothing but love!

Bout to go beat some ass with the lifeline shock sticks or die depending on sbmm, anyway ty kind sir

GLHF! Get Wrecked!

Comment

Originally posted by MyExScars

I appreciate you man honestly, ty

u/MyExScars - according to what I'm seeing, you SHOULD now have all 150. There was a weird delay where 100 of your 150 shards were not granted with the first 50. Taking a look at why that happened and also some options to prevent this from happening to others. If you could confirm that what I'm seeing on the backend - that you have all 150 now - is correct, I'd super appreciate it. Thanks and sorry. Not really the super special experience we hope for when you get an heirloom.

Comment

Originally posted by MyExScars

I appreciate you man honestly, ty

Investigating now. Thanks for the tag.


18 Feb

Comment

Originally posted by LanguageOver2221

Are some of the weekly challenges changed to be more challenging? Like instead of getting top 3 1 times it's now 15 or so times instead?.

That one was a bug. Fix is in and should be going out "soon." Should only be 1.


17 Feb

Comment

Originally posted by Architeckton

Would it be too much to ask for you (Respawn) to unlock the Tier 2 skin for those of us that bought the skin before the patch rolls out?

It would not make a difference. The system wouldn't let you equip it without the challenge being at Tier2 as well. We are working on an additional fix to restore lost progress and will update as soon as we have more information on that.


16 Feb

Comment

Originally posted by Iamphilmakis

I still not able to accumulate damage. I don’t think it has been fix

Yeah, so this is probably just poor communication on my part. There are always two steps to a fix. The first is actually fixing the problem in the game itself. That's generally how I think about things. But then we need to get that fix to you. That takes some time. That's how players, understandably, think about fixes. So I've "fixed it" - meaning found and corrected the problem - but it's going to be some time before that fix makes it way to all you. At least a week, unfortunately.

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Originally posted by MrBootyLicker

Any fixes yet? Or will the stats be correct if we keep playing bloodhound or should we wait until there’s a fix?

So, the reset is, unfortunately, "permanent." I.e., it will not recover. BUT I'm trying to work through some options about how we might restore your progress. I got the fix for the core issue in today and hoping to get it out "soon." Now I'm thinking through what options we have to UNf*ck this for all of you who lost progress... :(