Roxx

Roxx



09 Feb

Comment
    Roxx on Forums - Thread - Direct

This clip is super helpful! Thank you.

Comment
    Roxx on Forums - Thread - Direct

Yes, they’ll be back! Just alongside some deal options, so we want to make sure everyone has full purchase options before selling them

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    Roxx on Forums - Thread - Direct

Yes, I was trying to get this news out as fast as possible, but I added a UTC flag and put in the time with a widget that should sync to your local time – please let me know if this worked.

Also, the server is back up now :slight_smile:

Comment
    Roxx on Forums - Thread - Direct

The Kadan server is now unlocked and ready for play. We will continue to monitor for any server or stability issues. Thank you for your patience!

Comment
    Roxx on Forums - Thread - Direct

At this time I cannot provide any additional information on the topic that Seawolf hasn’t already shared; we are trying to uncover new possible avenues to help improve the experience players are having with high pop servers.

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    Roxx on Forums - Thread - Direct

Yes, I absolutely understand the issue and frustration for players who have already redeemed Founder’s Packs, and we talking with the team to see what possible avenues we might have to address this.

In the meantime, I just want to clarify that continuing to increase pop caps is not a viable solution, and encourage any new players who have not encountered this issue (or other cases that tie them to a heavily populated server) to consider making a different server their primary base.

Comment
    Roxx on Forums - Thread - Direct

This has also been posted on Twitter prior to your post. We will let you know when servers will be back up as soon as we know; this is not a routine maintenance but instead an action to address the permanent loading screens players were encountering with urgency.

Comment
    Roxx on Forums - Thread - Direct

I can add on an additional timezone; please be aware that since the server restart was happening within ~5 minutes of the messaging time, this was posted with immediacy in mind to inform players as soon as possible over all else.

Comment
    Roxx on Forums - Thread - Direct

Thanks for this report – we are escalating it to the teams

Comment
    Roxx on Forums - Thread - Direct

The Kadan server will be restarted at approximately 2022-02-09T17:20:00Z to address the issue of players getting stuck in infinite loading screens. We will let players know when things are back up and running again.

Other servers in the EU region will remain open for players to join and play, even while Kadan is undergoing restarts.

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    Roxx on Forums - Thread - Direct

Thank you, the operations team is investigating now

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    Roxx on Forums - Thread - Direct

Please be aware that we cannot infinitely increase server population caps – if you are not committed to playing on Zinnervale, it is highly recommended that you explore joining a server with a lower population: Server Status | Lost Ark - Free to Play MMO Action RPG

Comment
    Roxx on Forums - Thread - Direct

Thank you, this has already been reported to the team!

Post
    Roxx on Forums - Thread - Direct

An additional server, Akkan, is now being opened in the NA West Region. We will continue to monitor server populations and queues.


08 Feb

Post
    Roxx on Forums - Thread - Direct

In response to increased queue times, we have opened up a new server on NA East (Karmine). The team will continue to monitor server queues and make additional adjustments if necessary.

Comment
    Roxx on Forums - Thread - Direct

Ah yes, Arkesians are very noisy. Ankumo mountain is definitely the worst though :laughing:

Comment
    Roxx on Forums - Thread - Direct

Please submit this to support so the team can investigate your account: Lost Ark - Support | Amazon Games

Comment
    Roxx on Forums - Thread - Direct

Ah, I see you’ve made it to the plague-infested area.

Comment
    Roxx on Forums - Thread - Direct

These will reappear later this week alongside some potential better deals

Comment
    Roxx on Forums - Thread - Direct

We currently do not have plans to open OCE specific servers, but the feedback is appreciated.