Roxx

Skins will rotate in the future as well

There are things in place to prevent this; I am not going to share what they are in order to prevent people from trying to get around them

Our team is aware of the issues that caused an interruption for some users on Zinnervale – although this issue has been resolved, we are continuing to monitor the situation and server stability closely.

Same price/part of better deals as an option

Thank you for your reports surrounding EU server issues – our team is investigating now, and we will provide an update to the situation shortly.

For anyone else that may be reading this thread, just a heads up that refunds will have to be pursued through Steam or Amazon, depending where you purchased your Founder’s Packs. Our staff here on the forums does not have the ability to grant refunds or address transactions.

This is being investigated now

Understandable, especially since that location shares a name with a server specifically!

“Trixion” is the location in Arkesia your player is in when the game starts! The tooltip points to your current location.

Thank you – we have this tagged for Korean VO issues as well and will investigate the issues together

This sounds like an unrelated bug – if you are able, please share details in the support forums or reach out to Lost Ark - Support | Amazon Games

We are increasing caps again, but are moving to closely monitor stability now.

It is the same skin that was in all of our advertisements and marketing

Thank you – this seems to be connected to local network disruptions; you can reach out to support for potential work arounds (Lost Ark - Support | Amazon Games) but aside from that please know this is something the team is aware of and investigating

These skins will return to the store later this week – anyone who already obtained them will not be affected

Steam has informed us that they have improved the issue and it should be mostly resolved; if you are still experiencing and have already tried restarting and relogging, please contact Valve support. This issue is client-side on Steam, so we cannot directly address it on our end.

Server queues are most prominent on a specific selection of EU servers; there are still additional servers both on EU and across other regions that have no queues.

No, it does not mean that.

Yes, this is top of mind as well and being considered as we continue to make changes today.

We are now increasing server caps for full regions, but please be aware that game servers have a finite capacity and we are working to ensure server stability as we allow populations to increase.