Sarno

To start 2021 with a , Patch 0.8.1 will introduce significant itemization changes!

Among these will be new modifiers which raise the current & maximum levels of skills. These modifiers will be available on a range of item rarities.

Here are previews of an upcoming unique and a class-specific piece of rare gear;

...

It should be possible to disable Solo challenge mode from within the game’s settings menu;

Moving thread from #technical-support to #general.

Hi everyone,

Apologies for the delay in responding.

Currently we support credit card-based payments and support for PayPal will definitely be (re-)implemented in the coming months. We don’t have any news regarding other payment methods at present. I’ve updated the support article - thanks for pointing that out.

Hello,

This is a known bug that we hope to resolve sometime this week.

I am very sorry for any concern this has caused. We’re tracking the status of the problem in the following thread, and we will continue to post new information there as it becomes available;

Hello,

I’ve fixed your forum badge for you now - sorry about that!

I’ve looked into this for you, and everything otherwise seems correct. If you’d like to verify that you have the correct pets, they can be accessed through the Cosmetics window. The default keybind for this window is the K button. Thanks for supporting us!

Hi there,

Thanks for supporting us!

I’ve looked into this and corrected a problem which may have prevented you from accessing your Juvenile Skullen. If there’s anything else, could you please provide more information?

[ Update 01/08 ]

We have confirmed that the recent change is responsible for issue. We presently expect to have a proper solution for this problem in place sometime early next week.

In the meantime, the page has been updated to no longer show the locations assocated with sessions. This is a temporary workaround, and the locations will be made available when they are once again reliable. We’re very sorry for any inconvenience and concern caused.

Recently, some users may have observed sessions erroneously citing Seattle, Washington (US) as their location. This is a bug, and does not indicate your account has been compromised.

The account management service for Last Epoch was updated yesterday, and we currently believe that this regression was introduced at that time. We’ll provide more information here as it becomes available, and we’ll also post when this issue has been resolved.

We’d like to apologize for any concern this issue may have understandably caused.

Thank you for the report!

I’ve reproduced this, and we’ll investigate further.

Heyo.

I’d be happy to add some more at some point. If you (or others) post the name of the skill, or perhaps the name of the NPC, I could make sure the relevant art is an option. While I’m doing it I’ll try to remember to upload a portrait for each of the base classes.

While you’re welcome to post about ambient occlusion (or any other topic), please do not create new threads to argue with what someone said six months previously. It is intentional that threads automatically close themselves, and this will be seen as circumventing moderation if it is repeated. As will attempting to recreate this thread.

Threads on the forum should not be created to speak to one particular community member. The forum is a place for civil discussion; not somewhere to dig up old grievances.

The system isn’t sending duplicates; however, it is far too sensitive at present.

Hi @Odoakar,

Thanks for your patience.

I’ve fixed up a couple of forum-related issues for you. Apologies for the inconvenience.

Just to confirm - you do indeed own the $35 Ardent Gladiator supporter pack. Unfortunately, at present we’re not able to offer upgrades. We hope to make them available again early next year, however I don’t have an ETA to share regarding this right now.

The threshold had been 1 day for new users, and 7 for others.

I don’t see a strong argument to change the former - particularly with how quickly one ceases to be considered a new user. For the latter I can appreciate that the new limit may have been unduly harsh - however previously there was no limit at all, and imposing one was very much intentional. I’ll change it to 2 months, which is an approximation of the upper bounds of what I am comfortable with. I’m open to further discussion on the subject for sure. I don’t think it’s healthy for there to be no limit at all, and I’d be strongly opposed to returning to that.

There’s a toggle for that in the Gameplay tab of the in-game settings.

I’ve reproduced this; it’s definitely a bug.

Moving from #customer-service to #bug-reports.

Hi there!

I’m sorry for not getting back to you before now. I believe you’ve spoken with a member of our team about this, however if there’s anything I can help with, please don’t hesitate to let me know.

That’s strange; you definitely own that pet.

I’ll look into this tomorrow. I may need to move this to #bug-reports.

Hi @ponpoko,

Thank you for your kind interest in supporting us further, and I am very sorry that we have not been more communicative regarding upgrades since the release of Patch 0.8 earlier this month.

I’ve just checked now, and I can confirm that we’ve an open ticket from you in our queue. You have my word that I will personally respond to it tomorrow (Saturday). I apologize for not doing so right now, however I’m in Ireland and it is after 4 am where I live.

Hi @Zasso,

Please accept my sincere apology for the delay in getting back to you. We’ve been swamped with support requests since the release of Patch 0.8 & us replacing substantial portions of our backend infrastructure at the same time. I’ve been looking into this and I will personally be reaching out to you via the e-mail address associated with your account tomorrow.