Sarno

Sarno



27 Mar

Comment
    Sarno on Forums - Thread - Direct

I’ve made a change on our end which should make this less likely to occur, though the change may take up to ten minutes to propagate through our system. Sorry for the inconvenience.

Comment
    Sarno on Forums - Thread - Direct

Update: This maintenance has since concluded.

Comment
    Sarno on Forums - Thread - Direct

Update: We anticipate this maintenance lasting a further 60 minutes from the time of this post.


26 Mar

Comment
    Sarno on Forums - Thread - Direct

Yes. 

Comment
    Sarno on Forums - Thread - Direct

Thanks for the post!

  • We’ve looked at Dynamic Resolution, and we’ll likely look at it again at some point in future. Unfortunately, as we support multiple Operating Systems and multiple graphics APIs, there is not a straightforward way for us to implement this feature.
  • We already use Deferred Rendering.
  • The Acolyte class will be getting additional DoT skills soon. :slightly_smiling_face:...
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    Sarno on Forums - Thread - Direct

Thanks for the post!

We expect Patch 0.7.7 to improve the situation, though further work will be needed. I’ll just move this thread from #technical-support to #bug-reports as this happens to be a game issue.

Comment
    Sarno on Forums - Thread - Direct

Tomorrow, March 27ᵗʰ, we will be performing maintenance on some of our infrastructure. This will involve some of our services being unavailable or disrupted over a period of several hours. We have provided the details - and will be posting any relevant updates - here.

A link to that page has also been pinned to the top of ...

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    Sarno on Forums - Thread - Direct

We’ve been able to reproduce the social panel getting it wrong, and it’s something we plan to look at in future - I wouldn’t be surprised if it was rewritten from the ground up - but currently we’re very busy and it’s not something we’ve been able to allocate time for just yet.

Our testing has involved both the standalone client and the Steam client - and they’ve been about equally unreliable, which is one reason I don’t believe the issue is related to Steam.

Comment
    Sarno on Forums - Thread - Direct

I agree; I think it’s safe to say that this particular UI element will be changed at some point.

Comment
    Sarno on Forums - Thread - Direct

Thanks for the response! That’s no problem at all. :slight_smile:

I believe it should be possible to change this keybind, if that would be helpful.

Comment
    Sarno on Forums - Thread - Direct

Is it possible you pressed the Delete button?

That is the default keybind for toggling the UI on and off.

Comment
    Sarno on Forums - Thread - Direct

It is definitely unrelated to Steam.

Comment
    Sarno on Forums - Thread - Direct

The number shows how far you’ve risen in the class. Base classes only go up to 20.

Moving thread out of #bug-reports:website-bug-reports.


25 Mar

Post
    Sarno on Forums - Thread - Direct

Troubleshooting

The precise steps needed to troubleshoot these issues varies from one Operating System to the next. As a result, some of the steps listed below may not be applicable to all users.

If an error message is being displayed, search for a related support article here.

  • Closing and reopening the Launcher
  • ...
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24 Mar

Comment
    Sarno on Forums - Thread - Direct

Thanks for the suggestion.

Just moving the thread out of #customer-service to a more appropriate section.

Comment
    Sarno on Forums - Thread - Direct

The minimap will contain zoom controls.

For the overlay map, you’ll need to venture into the game’s settings.


23 Mar

Comment
    Sarno on Forums - Thread - Direct

Hi @omnitrio,

I’ve fixed this up for you now. Sorry about that!


22 Mar