Thank you very much for your generous support!

I’ve fixed that for you now, sorry about that.

This is a technical limitation, not a design decision. We’ll be changing this in future.

Hrm, I’m very sorry to hear that.

As a workaround, you could install Last Epoch through Steam instead.

Hey there!

Could you let us know if this has improved for you?

Additional data centres are now in use now in Europe. If a download is ongoing, you’ll need to restart the Launcher to notice any improvement. The download will continue from where it is currently. (It will show as 0% complete, however the total download size will be smaller.)

Hi there,

We’re currently investigating reports of this. I’ve fixed it for your account now.

Apologies for the inconvenience.

A fix for this issue will be included in Patch 0.7.7c.

Thanks again for the reports!

Hello,

A member of our team has received your e-mail and acted upon it as per your request.

We have not been able to send a response to the e-mail address provided.

Hey there!

So, the way Last Epoch works is that everyone has a Last Epoch account which has both an e-mail address and a password as its credentials. When the game is installed through Steam, Steam will remember those log in credentials for convenience.

As both an e-mail address and password can be changed, upon log in failure Steam will discard the credentials it had remembered so that new ones can be input (and remembered). What likely happened here is that you attempted to log in during recent maintenance, and Steam saw the failed log in attempt so ‘forgot’ your e-mail & password.

The same e-mail address and password you used to log into the website should work in the game client. If you’re unable to log in, try using our Reset Password tool.

Hello,

If you haven’t already done so, please contact us directly about this.

Unfortunately, we are not able to help with account issues here on the forum.

Thank you very much for the detailed and informative reports.

We have managed to reproduce the issue internally.

My colleague helpfully posted a link in a previous post.

Here it is again: The Game’s Log File.

We’ve just released Patch 0.7.7b.

This issue should now be resolved.

This is a known issue, please see here: Cosmetic Pets Not Available in 0.7.7.

Apologies for the inconvenience.

That was speculation by a member of the community; nothing more.

Could you please post your graphics .ini file to help us look into this?

You should be able to attach it to a forum post using the button.

Performance

• Greatly improved the performance of the terrain system by rewriting shaders, achieving a gain of at least 10 FPS for most zones in our testing.
  • This testing was done on Windows 10 with a Ryzen 5 1600 and RX 480 8GB. The game was ran at 1080p borderless window and Medium quality settings.
• Greatly improved garbage collection, which is a major source of frame rate stutter. Garbage collection is when unneeded data is cleared from memory. This is now required less often, and the process itself has less performance impact.
• You can now limit the game’s framerate to a value you specify to reduce how many resources the game takes, particularly when streaming.
• The framerate of the game can now be limited while it’s in the background (tabbing out).
• Load times have been improved, particularly in zones with many NPCs.
• Death visuals for enemies are now pooled. This improves frame...

PATCH 0.7.7778×105 76.8 KB

Patch 0.7.7 Is Now Available!

Patch 0.7.7 is now available for Windows and macOS! Due to a technical issue, we are still working on making this update available for Linux. We anticipate this happening next month.

Please contact us directly to discuss a change to a more appropriate account name.

A post was split to a new topic: Being prompted to enter e-mail address and password

Earlier today we experienced some downtime while essential work was carried out on our authentication server. We’re in the process of bringing everything back online.

Apologies for the lack of communication while this was ongoing.