Ubi-Baron

@m1au Thanks for letting us know.

Do you remember around when this occurred, so for instance after a specific quest or Saga?

@m1au Thanks for letting us know.

Do you remember around when this occurred, so for instance after a specific quest or Saga?

@m1au Thanks for letting us know.

Do you remember around when this occurred, so for instance after a specific quest or Saga?

@forsak3nfr0st Ah, thanks for letting us know, sorry to hear that's been the case.

We are working on getting that issue resolved, hopefully that can be addressed soon and let you try to continue with this potential workaround.

@tanja201089 Apologies for our delayed response. Are you still unable to access the content? Does it show in the Ready to Install area for the game?

For the other users in this thread, we've had some reports that this can be caused due to a need to update the password on your Ubisoft account. We would advise trying that if you haven't already, as that can help with this issue.

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@snupster Thank you for letting us know.

I've passed this issue on to the AC team to let them know that this issue is occurring, as mentioned we've seen similar issues with other Cutscenes/Conversations.

@vrexo Thanks for your patience.

We'll update your thread here when we have further details.

@peacekeepersun Thank you for reporting this to us.

When you completed the quest for this, did you get the Man's Best Friend ability? If so, do you still have that unlocked in your Abilities?

@peacekeepersun Thank you for reporting this to us.

When you completed the quest for this, did you get the Man's Best Friend ability? If so, do you still have that unlocked in your Abilities?

@peacekeepersun Thank you for reporting this to us.

When you completed the quest for this, did you get the Man's Best Friend ability? If so, do you still have that unlocked in your Abilities?

@FillyFae Thank you for the feedback, we're sorry to hear you're not liking the effects on that set.

Opal purchases cannot be reversed, they are permanent once made and are then on the account.

We can certainly pass your feedback around this effect to the team.

@FillyFae Thank you for the feedback, we're sorry to hear you're not liking the effects on that set.

Opal purchases cannot be reversed, they are permanent once made and are then on the account.

We can certainly pass your feedback around this effect to the team.

@Forsak3nFr0st Thank you for reporting this to us, we're sorry to hear that occurred.

We are aware of reports Zealots being missing or dead and this is something the team are currently looking into.

One user mentioned that the Zealot turned up for them after speaking with Tonna during the The Kingmaker's Saga. Have you already passed this point in the game?

@snupster Thank you for providing that.

So from another user who mentioned this it seemed to be due to a cutscene not loading for them.

The first thing we'd advise, if you haven't already, is verifying your game files. This will check for missing or corrupt files and replace them. You can do this by clicking the menu under the game icon in the Games list.

@vrexo Unfortunately I'm still waiting on a response.

I've pushed that again to try and get an answer, apologies for the delay!

Hi guys,

You should be able to grab it just to the right of the table if you smash the crates there, as helpfully mentioned by @Abeonis

@ToNicZ9095 Thank you for reporting this to us, we're sorry to hear that's been occurring.

One thing to try, if you haven't already is creating a New Manual save, then loading that Save and trying to see if the same thing happens or if it's due to the current Save slot.