Ubi-Baron

Hi warrentheking92,

Thank you for contacting us.

Were they purchased on the account you're playing on now, or shared from another account?

Thank you for reporting this to us, WarioBeautyButt, we're sorry to hear that's been occurring.

What is the error message that you're seeing, and on what platform is this occurring on?

Hi guys,

Unfortunately we have no updates or further information around this.

Hello,

Thank you for reporting this to us, we're sorry to hear that's been occurring.

The penalty system is in place as it negatively effects other players if you fail to join or leave a game. The system is automatic, and regardless of the reason you will receive a penalty.

If you are seeing regular crashes, then you should speak with the Support team through one of the channels below:

• Ubisoft Support Twitter
• ...

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Hi Nobody7heGreat,

Thank you for reporting this to us.

Just to confirm, does this happen during a game or between games/sessions?

Hi LUL_JOE,

Thank you for contacting us.

The Starter Edition of For Honor is still available, it has not been discontinued for this title.

This is why the upgrade and change has no happened for this title as it did with Rainbow Six: Siege.

Hi m1ngos,

Thank you for reporting this to us.

To help us look into this, if you haven't already, please speak with the Support Team through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hi Fouad.02,

To help us take a look into this for you, please speak with a Support Agent through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Thanks for reporting this to us, Drakkuru, and providing the update with further details.

This is something that the team are aware of, and to help us look into this, would you be able to provide a video of this occurring?

Hi piotrpiotzki,

Thank you for reporting this to us.

Will this for instance occur when starting the game for thee first time, or does it only happen after multiple sessions?

If you haven't already, the first thing we'd advise is running through the PC Troubleshooting steps in the guide here.

Hi friday_mortimer,

We're sorry to hear that's been your experience.

If you'd like to request a refund for a purchase on Xbox, then you need to speak with the Xbox support as the purchase will have been made through their store.

For the disconnection issue, what error messages are you getting?

Hi DeMacshack,

Thank you for reporting this to us, we're sorry to hear that's been the case.

The first thing we'd advise, if you haven't already, is running through the PC Troubleshooting steps in the guide here.

Hi MangoLxRD,

Thank you for reporting this issue to us, we're sorry to hear that's been the case.

Does this only happen when queuing with your friend or can it also happen if you play solo?

Hi jovanmml,

Thank you for contacting us.

I can confirm the version of the game you have on your account is the Starter Edition, which is the reason for the price differences.

Hi AFonPC,

This generally indicates that you are logging into a different Ubisoft account than you first linked the game to.

For assistance with this, please speak with a Support Agent through one of the steps below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Unfortunately we're only able to assist in English through the forums here.

If you can provide a translation of this message we can take a look into that for you, or alternatively you may receive assistance from another player or speak with our language specific support through the site here

Thank you

Hi Leon_Mistwalker,

Thank you for contacting us.

Depending on the platform you are playing the game on, you can find the details below:

• PC
• PS4
• ...

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Hi Sosefo_moimoi,

To do this, you'd need to speak with a member of the Support Team through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Unfortunately we're only able to assist in English through the forums here.

If you can provide a translation of this message we can take a look into that for you, or alternatively you may receive assistance from another player or speak with our language specific support through the site here

Thank you for contacting us.

@themanta076 Thank you for reporting this to us, we're sorry to hear that's been the case.

To help us look into this, could you please provide us a video of the pledge and it not showing the Quest?

Also to would you be able to provide us with a copy of your Save file to help the team look into this?
 
You can locate the Save via the details in the Support Article ...

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