Ubi-Baron

Ubi-Baron



25 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi guys,

Thank you for reporting this to us.

What Graphical settings are you using? Does it make a difference if you lower them?

TopTtip, what GPU are you using?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Just to confirm, you needed to watch the Rainbow Six stream (https://www.twitch.tv/rainbow6) and you needed to have your Twitch attached to your Uplay account.

If you did and don't have the charm, then you'll need to speak with the Support Team through the site here.

Thank you ...
Comment
    Ubi-Baron on Support Forums - Thread - Direct
You'd need to speak with the Support Team through the site linked above by Redbeard.

If you haven't spent any of the Credits they may be able to assist you with this.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello guys,

Thank you for reporting this to us.

Just to confirm, DanDan455, are you also on Steam?

Are you guys still seeing this or have you now been able to purchase Credits?

Thank you

24 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ooz12,

Thank you for reporting this to us.

Which Stream did you watch the games on?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
What's the username on your Uplay account, is it the same as the one here?

Thank you

18 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
I think you may be on the wrong account. The Uplay account you are posting from only has the Free Weekend versions of the game on and has no Steam account linked to it.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello sandymayank8636,

Thank you for reporting this to us.

Are you on Windows 10? If so please try heading to the .exe file in your Steam directory, right click it, select Properties, Compatibility and select to 'Disable fullscreen optimizations'.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello owjars & post-irony,

Thank you for reporting this to us.

Are you still seeing this or have they returned now?

There has been some degradation with the Online services which you can see information on ... Read more

17 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ItZ_LOKA,

Thank you for reporting this to us.

If you haven't already we'd ask you to please speak with the Support Team through the contact site here

They should be able to look into this and provide you with advice.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello Veartex,

Thank you for reporting this to us.

What platform is this on?

Did you change platform, for instance moving from console to PC?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm sorry to hear that, VectorCorrector

If they are still missing, and if you haven't already, please check to see if you need to re-download the content. You can find steps on getting this here

Thank you

10 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello Jcwingxx,

Thank you for reporting this to us.

Is this the same friend or can it happen with anyone you group with? Does it matter who invites who?

Thank you

03 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Originally Posted by ob1ivi0nubi
Im still missing operators specifically dlc ones even though i had them before the update i tried restarting my game but that hasn't worked haven't restarted my uplay though so ill try that.
Thank you for reporting this to us, were you successful in getting the Operators back or are they still missing?

Thanks

14 Jan

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello XxGwEeDo577xX,

Thank you for reporting this to us.

Just to confirm, you mean that it's not possible to purchase the game from Steam in South Africa?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thanks for getting back to us. Can you try playing with Discord disabled, does this make any difference to the issue?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello babosa02,

Thank you for reporting this to us.

The Support Team will be in contact with you as soon as they have an update on your case. Please make sure you include a Proof of Purchase of the game, as this will be required for us to look into this.

Thank you

13 Jan

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ItsTobar

Thank you for reporting this to us.

Are you running any other programs at the same time as Siege? For instance any games the might have an overlay? Additionally, do you have any other peripherals plugged it that might be entering commands? For instance a controller or drawing tablet?

Thank you

01 Nov

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello gazwood_73 & timslim10,

Thank you for reporting this to us.

The first things we'd advise are to Power-Cycling the console, Rebuild Database and Restore Licenses from the FAQ here.

Thank you