Ubi-Baron

Hi both, thanks for contacting us.

We are aware of these issues occurring, and it's currently being looked into by the team.

Hi DarthNut5ack,

Thank you for contacting us.

Have you unlocked the Perks for extra Loadouts at the Quartermaster? There should be a Perk to unlock extra slots.

Hi GlennFlatpack,

Thank you for reporting this to us, we're sorry to hear you encountered this.

This is an issue that has been reported to the Development team previously, and is currently being looked into.

Thank you for providing the names for us, we'll add this to the investigation.

Thanks for getting back to us, BillyTheSkid71, thank you for the update.

We're glad to hear that you were able to get around this issue.

Hi EmergedSine9931,

Thank you for reporting this issue to us, we're sorry to hear you've had problems with the In-Game Chat.

Just to confirm, do you automatically disconnect after sending a message or at a point afterwards?

Hi GlennFlatpack,

Thank you for reporting this issue to us.

We have had some reports of issues with the Flawless Commendation not unlocking for the Iron Horse raid, and it's something that has been passed on to the team.

Could you let us know the Usernames of the other players that were in the Raid?

Hi CrazyCanuck,

We're sorry to hear you've had issues unlocking achievements for the game.

Is it just some that do not unlock or all of them? Did you recognize any specific point where the achievements stopped popping?

Hi guys,

Thank you for contacting us, apologies for our delayed response.

As mentioned by CorTeZ667, Hardcore characters are unable to be revived regardless of the reason.

Thank you for reporting this issue to us, brightmoor4, we're sorry to hear you encountered that issue.

If you encountering this issue again, we'd ask you to try capturing a video of this occurring and provide it here. This is so it can be passed on to the development team to help them take a look into this.

Thank you for reporting this to us, we're sorry to hear that's been occurring.

To help us look into this for you, please get in touch with an agent through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

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Hi SkreyiIer,

Thank you for reporting this issue with the Ubisoft Connect Overlay.

Do you have any other Overlays enabled, for instance the Discord Overlay? Sometimes additional overlays can conflict with the Ubisoft Connect overlay from opening.

Hi davoodi1384,

Thank you for reporting this to us.

Have you tried updating your GPU driver to the latest version?

What are your system specifications?

Hello Jasper_Crow,

Thank you for contacting us.

We are not able to assist with bans over the forums, as it requires discussing personal account information.

To dispute a ban on the account, you'll need to speak with a member of the support team through one of the channels below:

• Ubisoft Support Twitter
• U...

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Hi travot3k,

Thank you for contacting us, apologies for our delayed response.

Unfortunately the time will have passed now, with the release of the new Year earlier today, so unfortunately the Premium Pass would no longer be available.

Thank you for getting back to us.

Was it one this account you are posting from?

Hi Lothric.Knight,

Thank you for contacting us, we're sorry to hear you've been having issues with the Season Pass.

Just to confirm, you own both the game and the Season Pass on Steam?

Hi Chocolate_Latte,

Thank you for reporting this to us, we're sorry to hear that's occurred.

The Abandonment system is automatic, and so it does not take into account context around the reason for leaving or failing to join a game.

Hi Blazorazor,

Thank you for reporting this to us, we're sorry to hear that's been the case.

Just to confirm you have both the Steam and Ubisoft Connect overlay enabled?

To help us look into this further, please speak with the Support Team through one of the channels below:

• Ubisoft Support Twitter
• Ubisof...

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Hi Rautate2011,

Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, is this your NAT that is showing as Red? Is this for all of you in the same region?

Does this stop you from joining each other and starting games?