Ubi-Dino

Ubi-Dino



08 Feb

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    Ubi-Dino on Support Forums - Thread - Direct

Thanks for confirming that detail @lovespammer!

A good place to start would be using our connectivity troubleshooting guide to see if this can quickly go away for you. I know it can sometimes be tedious, but please be sure to try the port forwarding too if the other steps don't improve or resolve this for either of you.


01 Feb

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    Ubi-Dino on Support Forums - Thread - Direct

Hello @pewemarian! I'd be happy to look into this with you. To clarify, have you tried anything for improving your NAT yet? If so, what? Also, are you receiving any particular error messages or codes when trying to play online? Please also let me know the platform you're playing For Honor on so I can better identify the best plan to address this.

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    Ubi-Dino on Support Forums - Thread - Direct

Thank you @hi5_dubz for confirming that information and transcribing what the error said. I'd next advise to go through another one of our articles and follow the steps to see if this error goes away afterwards. I'll continue to keep an eye out for your update if this persists.

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    Ubi-Dino on Support Forums - Thread - Direct

Howdy @hlion!

I'm sorry to hear you're experiencing a crash when launching For Honor. Please check out our quick troubleshooting guide and verify that you've given all those steps a try already as those are a great place to start when experiencing a crash. If you've already done them all, or the crash continues to happen after, please ...

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    Ubi-Dino on Support Forums - Thread - Direct

Hello everyone! Sorry to see you're receiving an error code when trying to play.

@Hi5_Dubz - Can you clarify the troubleshooting you tried? Was it the same as the one from our article?

...

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    Ubi-Dino on Support Forums - Thread - Direct

Glad to hear these appeared to arrive for you finally @messirephilippe!


25 Jan

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    Ubi-Dino on Support Forums - Thread - Direct

Hello @jari1987! Are you unable to cast the line at all, or is something else preventing you from fishing? Also, did you remap any of the controls in Valhalla?

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    Ubi-Dino on Support Forums - Thread - Direct

Howdy @seth42368, thanks for reporting this issue where Eivor is looping dialogue about the fog. What was your last completed quest? Are you actively working on a quest when you encounter this, or does it occur in that area even without a specific quest? If you reboot the game, does Eivor continue to repeat these lines?

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    Ubi-Dino on Support Forums - Thread - Direct

Thanks for clarifying that @eternaljosh! I advise that you reach out on our support page and create a new case related to this issue so we can have one of our specialists look into this issue for you.

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    Ubi-Dino on Support Forums - Thread - Direct

Hey there @nonstopmold! Sorry to hear the Crescent Sun Challenge has been giving you a hard time. Has the overall community score reached or surpassed 5 million yet? If it has, does it not appear for you to claim from your Ubisoft Connect page?

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    Ubi-Dino on Support Forums - Thread - Direct

Hi @stuwilson98, thanks for reaching out about your game getting stuck when checking for add-ons. First, do you own any add-ons for the game? If so, were they reinstalled too? If they are, then please try some more quick troubleshooting steps, if you haven't tried them yet, to see if this allows you to proceed to launch the game after. If this still get's hung-up on th...

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    Ubi-Dino on Support Forums - Thread - Direct

Glad to hear you were able to get this smoothed out now @steamcoding! If this comes back, please update this thread so I may take a further look with you.

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    Ubi-Dino on Support Forums - Thread - Direct

Hi there @littlemack00! Sorry to hear about Eivor not actually attacking the enemy as you intended. Were you able to land a hit after this bug, or still unable to maneuver Eivor?

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    Ubi-Dino on Support Forums - Thread - Direct

Howdy @osx77!

I'm sorry to see you're not receiving the quest "The Poor Fellow-Soldier". In your completed quest log, is Breaking the Order present by chance?

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    Ubi-Dino on Support Forums - Thread - Direct

Hello everyone,

@EternalJosh - To confirm, they're not updating both in-game and through Ubisoft Connect?

@Enkidu98 - Thank you for detailing these challenges...

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05 Jan

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    Ubi-Dino on Support Forums - Thread - Direct

Oh that's great @jajaja_36! If you'd like, I'd encourage you to share the fix that worked for you in this thread. Please let me know if you start experiencing any issues again when launching the game.


22 Dec

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    Ubi-Dino on Support Forums - Thread - Direct

@heckler74 - Thank you for updating me after trying the steps in the article as well as other things with their support team. After checking in with the team, they'd like you to try one more thing to see if this goes away for you. Please check out the article with these steps and let us know if you continue getting this error afterwards. Additionally, if there is anything else besides initializing that they had you try tha...

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18 Dec

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    Ubi-Dino on Support Forums - Thread - Direct

Thanks @Raucey for reporting this frame drop as a result of a player sending many airburst seeker mines out. Before you all kicked the player from the game, did you also manage to report them using the in-game function? Have you encountered this more than this one time while fighting Boomer?

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    Ubi-Dino on Support Forums - Thread - Direct

Hello @victorious1one1! Thanks for reaching out about this issue with your game still saying the trial expired even after buying and redownloading. Did you purchase the standard edition of the game, or a different edition?

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    Ubi-Dino on Support Forums - Thread - Direct

Hi @ermi91,

Thanks for reporting these two issues you encountered in The Division 2. For the exotics wall, our team is looking into similar reports from other players. I'd like to get your report for the two missing weapons shared with the team, but I'll first need to know if you're playing on an Xbox console or not. If you are, please clarify which model.

For the Summit Combat Master Merit issue, has it tracked your progress, or is that also not updating properly?