Ubi-Gouda

Ubi-Gouda



14 Dec

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @StuffierSpoon81! I'm sorry that Vagn is not appearing in your game.

Have you ensured that your game is updated to the latest patch 1.6.2? Please update it if you need to, and try again. You can also look around Ravensthorpe to see if Vagn has moved from his original location on the docks. Could you also share a video showing that Vagn is nowhere to be found?

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @staceone87, sorry to hear that the Cordelia quest has not been marked complete in your game.

I recommend doing a quick game file verification just to make sure everything is intact and working as it should be. The only other thing that I can recommend would be reverting to an older...

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30 Nov

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hello @BuZuki_ro!

This issue should have been resolved by now. Have you made sure that your game is fully up-to-date with the latest patch?

It seems like the challenges not tracking in Ubisoft Connect may be due to a connection issue. I recommend using a wired connection if possible, to ensure the best connection to our online services.

You may also need to port forward for AC Valhalla, which I know can be tedious but I do recommend it just to be safe. The ports you need to open can be found in ...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @TheNorfolkian ! Thanks for alerting us about this error. This looks like a typical connection error that can be solved with basic connectivity troubleshooting.

Since restarting your Xbox helped fix the issue, I wonder if it might have been an issue with your console itself. I'd recommend first doing the basic troubleshooting listed here, as well as port forwarding your Xbox for the Assassin's Creed...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @SpaceWolff96 ! I'm really sorry to hear that you aren't prompted to pick up the Ardmel deed in Ireland.

Have you already been following the "Sweetening the Pot" quest? This is the quest that ends with grabbing the deed and unlocking the Ardmel trading post. If that quest is not active or has not been discovered, it is likely that you will need to activate it in order to trigger the deed to be available to pick up.

Also, I recommend reloading a previous save from before you grabbed the key to unlock the Skeleton's cage. Fast travelling to a differe...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hi everyone, thanks for bringing this to my attention!

@TheNorfolkian Thank you very much for chiming in with your solution. This may only be a temporary solution but if it worked for you then hopefully it also worked for ...

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28 Nov

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @nongenuine! I'm sorry to hear that the Rogue Agent music has been playing continuously in your The Division 2 game.

If you do approach a Rogue Agent, and then either defeat them or get away from them, does this cue the music to stop? If not, please try leaving the Dark Zone and then entering it again to reset the music. I recommend that you also verify your game files in the specific client you use to launch the game:

...

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17 Nov

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @carlkalle86! I'm really sorry to hear that you are seeing this error message regarding your Graphics Card not being recognized. Here is what I recommend:

  • Restart your PC
  • Reinstall and/or update your Graphics Card drivers
  • Make sure your game AND Ubisoft Connect launcher are installed on the same drive as your OS. (should be C drive)


I also recommend trying the other basic troubleshooting that is listed in ...

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