Ubi-Mercury

Ubi-Mercury



18 Jun

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hi FinkaBintiAffan!

I'm sorry to hear about all of these issues you've been experiencing. Could you please try these troubleshooting steps for your freezing and FPS drop issues? For the microphone issue, could you please elaborate more about what is occurring?
Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hey Fouly_ASHURA, I'm sorry to hear you're missing Aruni and Thunderbird. Could you please verify your game files? Please keep me updated if this helps.
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    Ubi-Mercury on Support Forums - Thread - Direct
Hey StyxSergal, I'm sorry to hear about this high disk usage issue you're experiencing. Could you please try out these troubleshooting steps and see if they help?
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    Ubi-Mercury on Support Forums - Thread - Direct
Hello GarfieldNa7ion, I'm sorry to hear you've encountered this crashing as well. Did you happen to check out the previous post by Ubi-Milky regarding troubleshooting for this crashing?
Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hi there Booh-Kakky,

I'm sorry to hear you're unable to change the weapon sight for the AK-12 for Fuze. Does this issue only occur with the AK-12, or does this occur with the 6P41 Light Machine Gun as well?
Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hey everyone! Sorry to hear you're both experiencing this cursor issue.

Odimu5 - Could you please try verifying your game files to see if this can remedy the issue?

Free505 - Do you also experience this more frequently in the Ranked playlist?

12 Jun

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hey there, sorry to hear about these crashes you've experienced. This crashing issue is currently being investigated by the development team. Also, Support is unable to restore MMR or adjust rank in any way. I do apologize for the inconvenience this has caused.
Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Thank you for providing these additional details. Could you please confirm with me when the match had finished?

11 Jun

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
If you have a video of this occurring, I would advise uploading it to YouTube as an unlisted video, and providing the link on your support ticket.

04 Jun

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello everyone,

Sorry to hear you all have been experiencing this issue with Fly Agaric.

@pvocc - Could you please provide a clip showing the mushroom not appearing in Eurvicscire?

@slowdeath016 - Could you please also provide a clip showing the mushroom missing in Sciropescire?

...

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    Ubi-Mercury on Support Forums - Thread - Direct
[[topic:post_is_deleted]]

13 May

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hello TomasCosta! Did the steps from LMB_DeathFrenzy help resolve your issue? Please provide more information if you still continue to experience an issue.