Ubi-Mercury

Thanks for clarifying @ninjasan10! I would recommend having both Ubisoft Connect and the game installed on the same drive to see if that helps.

Thanks for clarifying @ninjasan10! I would recommend having both Ubisoft Connect and the game installed on the same drive to see if that helps.

Welcome to the forums kantos2010! I'm sorry to hear about your missing booster. In order for us to assist further, please create a new case here. Thank you so much!

Hey @turboluke, welcome to the forums! Sorry to hear about this texture issue you've encountered. Could you please provide a clip showing this occurring for you? This will help investigate the issue further. Thanks!

Hey @turboluke, welcome to the forums! Sorry to hear about this texture issue you've encountered. Could you please provide a clip showing this occurring for you? This will help investigate the issue further. Thanks!

Hey @turboluke, welcome to the forums! Sorry to hear about this texture issue you've encountered. Could you please provide a clip showing this occurring for you? This will help investigate the issue further. Thanks!

Hi @hedgeraider, I'm sorry to hear about this error message you're receiving when trying to launch Heroes of Might and Magic 6. Please check out and try the steps in this troubleshooting guide, and let me know if the steps help. Thank you so much!

Hi @hedgeraider, I'm sorry to hear about this error message you're receiving when trying to launch Heroes of Might and Magic 6. Please check out and try the steps in this troubleshooting guide, and let me know if the steps help. Thank you so much!

Thanks for the update, @j0j0101. Sorry to hear you've been unable to create a case. Did you happen to fill out all of the fields including platform, game, etc.?

Thanks for the update, @j0j0101. Sorry to hear you've been unable to create a case. Did you happen to fill out all of the fields including platform, game, etc.?

Thanks for clarifying @alientookmybeer! Also, did you kill Wyvern prior to when the last missile launcher was destroyed?

Hello @alientookmybeer! I'm sorry to hear you've been experiencing this turret issue within the Tidal Basin stronghold. Could you please clarify if you are playing this solo, or with a group? Thanks!

Thank you for recording a clip showing the data drive files you have @chimaera870! I've passed this information you've provided to the development team, which is currently investigating this issue. I apologize for the frustration and inconvenience this has caused. If you have any other questions, please let me know!

Thank you for recording a clip showing the data drive files you have @chimaera870! I've passed this information you've provided to the development team, which is currently investigating this issue. I apologize for the frustration and inconvenience this has caused. If you have any other questions, please let me know!

I'm sorry to hear you're experiencing this as well @j0j0101. I recommend you create a new case here, so that we can take a closer look at this with you. Thank you so much!

I'm sorry to hear you're experiencing this as well @j0j0101. I recommend you create a new case here, so that we can take a closer look at this with you. Thank you so much!

Thanks for the clarification @kazaiwillrule. I would advise running both the Epic Games launcher and the Ubisoft Connect client as administrator to see if you're able to verify game files after that.

Thanks for the clarification @kazaiwillrule. I would advise running both the Epic Games launcher and the Ubisoft Connect client as administrator to see if you're able to verify game files after that.

Thank you for providing this clip and your settings @ac_neemos! I recommend creating a new case here, and attaching your MSinfo and Dxdiag files to the case, so that we can investigate these issues further with you.

Thank you for providing this clip and your settings @ac_neemos! I recommend creating a new case here, and attaching your MSinfo and Dxdiag files to the case, so that we can investigate these issues further with you.