Ubi-Mercury

Ubi-Mercury



02 Aug

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @chimaera870! Sorry to hear the Packrat Trophy is not unlocking for you. Could you record a clip showing you have 50% or more of the data drive files? Thank you so much!

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @chimaera870! Sorry to hear the Packrat Trophy is not unlocking for you. Could you record a clip showing you have 50% or more of the data drive files? Thank you so much!


01 Aug

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for trying that troubleshooting guide @ac_neemos and providing these details! Sorry to hear these issues have persisted. Could you please provide screenshots showing your in-game graphics settings?

Hey there ...

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    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for trying that troubleshooting guide @ac_neemos and providing these details! Sorry to hear these issues have persisted. Could you please provide screenshots showing your in-game graphics settings?

Hey there ...

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    Ubi-Mercury on Support Forums - Thread - Direct

Hi @clinchy01, welcome to the forums! Sorry to hear that your second loading screen is stuck at 9%. I recommend first giving the steps in this troubleshooting guide a try, and reaching back out to me here if the issue persists after the guide has been completed. Thank you so much!

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @xlastovi! I'm sorry to hear that you're experiencing this issue in safehouses. To confirm, please let me know if you're referring to gear scores for the other players. Thanks!

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @xlastovi! I'm sorry to hear that you're experiencing this issue in safehouses. To confirm, please let me know if you're referring to gear scores for the other players. Thanks!


27 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hi @kevoroid, welcome to the forums! Sorry to hear that you've been unable to complete the Two Bridges project. Thanks for providing these images as well. Could you please let me know in which area the last SHD cache was for you?

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hey there @frema_undgr! I'm sorry to hear about this crashing you've encountered after completing missions, and completely understand your frustration regarding this. Could you please confirm for me which mission you're referring to as the final story mission, and let me know if this crashing occurred with other missions as well? Thank you so much!

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @lexibrat_, sorry to hear about this issue you've encountered with The Tombs. Just to clarify, did you already secure the detention center prior to being in the area where this clip shows?


24 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hello there ScaryPian, and welcome to the Rainbow 6 Siege forums! I'm sorry to hear you're been experiencing these crashes and infinite loading issues. Please check out and try this basic troubleshooting guide, and reach back out here if the issue persists after the steps are completed. Thanks!

21 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hey Cesax_, thanks for reaching out! Sorry to hear about this error message you're receiving on launch. Just to clarify, you noticed this error start to occur after your graphics card drivers were updated, is this correct?

20 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct
Hi SZW3DZIO, I'm sorry to hear that you're experiencing an issue hearing your teammates. Please try out the steps in this voice chat troubleshooting article, and let me know if the steps help.

19 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hi there @ac_neemos, I'm sorry to hear about these stuttering and audio issues you're experiencing. Do you happen to have a clip showing these issues occurring?

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hi there @ac_neemos, I'm sorry to hear about these stuttering and audio issues you're experiencing. Do you happen to have a clip showing these issues occurring?


18 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @bat678man! Sorry to hear about this issue you've come across. In order to take a closer look, could you please provide screenshots or a clip showing this occurring for you?

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @bat678man! Sorry to hear about this issue you've come across. In order to take a closer look, could you please provide screenshots or a clip showing this occurring for you?

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @bat678man! Sorry to hear about this issue you've come across. In order to take a closer look, could you please provide screenshots or a clip showing this occurring for you?


09 Jul

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hey all! I'm sorry to hear about your missing content in-game. Could you all please verify your game files, through Epic, Steam, or ...

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Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hey all! I'm sorry to hear about your missing content in-game. Could you all please verify your game files, through Epic, Steam, or ...

Read more