Ubi-Swaggins

Hey Snuggsz,

Thanks for letting us know about this.

Has this been something you have been able to replicate since this happened?

If so, does it happen every time or just sometimes?

Hey hyper---sniper,

I am sorry to hear you have been having these issues.

These have been raised to the team and they are investigating, however at this time, I am afraid we do not have further information to provide.

Once we have more information, we will share it.

Hey AngeloAntoniox,

I am not so sure what you mean by "Tell me when you saw this last msg."

Once we have more information to share regarding this bug, we will share it with you.

Hey Vito_chamber,

I am sorry to hear you are missing content from your Season Pass.

For this issue, I would advise raising a support ticket with the team on our website.

Hey nicky2tymes,

I am sorry to hear that you are having issues with your build.

Sounds like a strange issue, can you provide a short video of the situation you have described?

Hey Kvidko,

Thanks for raising this!

I have passed it onto the team to look into further!

Hey KatsumaKanji,

I believe this may be an issue that the team are currently investigating.

Is this following the fight with the Heavy Cleaner enemy?

Hey folks,

Sorry to hear you are all encountering this.

This is an issue that the team are aware of and are looking into further.

Apologies for any inconvenience.

Hey vm4M9Tz4pB,

I am sorry to hear you are encountering these issues.

I am not sure exactly what you are experiencing, are you able to provide us with a video to demonstrate this?

I have checked in with the team and can see that your support case was not deleted it was merged with another case you have open about the issue.

I can see you are pursuing a refund, we on the forums are not able to assist with your refund, you will need to be patient while that case is dealt with.

As we are not able to provide assistance for a refund and you have taken to using this thread to flame support, I have locked the thread.

Please keep an eye on your e-mail for any updates about your open case.

At this time we do not have a workaround for the issue.

Once we have more information to share, we will do so.

Thanks for letting us know Plajz0r.

Once we have more information to share regarding this particular issue, we will pass it onto the team to look into further.

Hey Professor_Ian,

Thank you for the breakdown and the screenshots.

I have passed this onto the team to look into further.

Apologies for any inconvenience caused.

Hey QnHarlyPnkRngr,

I am sorry to hear that.

The team is aware of this issue and are looking into it.

Thanks for the update. I will let the team know.

Hey fpollan,

Regrettably, we do not have any updates to provide at this time

The team are still investigating this issue, once we have more information, we will share it.

Hey JetOdessa,

Thanks for the extra information.

Can you provide us with a video demonstrating the issue?

Hey iFlukeEye,

If you could provide these files via a support ticket, that would be the best way.

I am afraid we cannot provide an ETA on a fix being deployed, as we cannot speak for the team or their progress.

I can appreciate that this has been an ongoing issue for some time and for that I am sorry, but we do not have any information to provide at this time.

Once we do have information to share or an update on when to expect a fix to be rolled out, we will provide it.

Thanks for sharing this information kast_-

It has been passed onto the team to assist with their investigation.