UbiChrisMANG

UbiChrisMANG



26 Sep

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    UbiChrisMANG on Support Forums - Thread - Direct

@PG1286 Hi PG, how are you? You posted this to the Rocksmith Discussions, so I will move the thread over to The Division 2 Player Support for you.

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@DELL-BOY Hello DELL-BOY! You posted this to the Rocksmith Discussions, so I am moving it to the For Honor Discussions.

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    UbiChrisMANG on Support Forums - Thread - Direct

@vural76 Hello vural76! This is the Rockmith Discussions, so I am moving your thread over to The Division 2 Player Support so that you can get help for this issue.

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    UbiChrisMANG on Support Forums - Thread - Direct

@General18142365 Hello General, how are you? I'm moving your Discussion to The Division 2 Player Support Discussion where you can get help for this.


22 Sep

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    UbiChrisMANG on Support Forums - Thread - Direct

@Jessa246 Actually we encourage our Community to let us know when they run into bugs, thank you for this! I am unsure why your topic ended up in Rocksmith +, perhaps a glitch, but I will move your topic to The TD2 Player Support Discussion.


20 Sep

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@Smacrilege Hello Smacrilege, how are you? I believe your question is meant for The Division 2 Discussions. This is the Rocksmith Dicussions, so I am moving yours over to The Division.


23 Jun

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    UbiChrisMANG on Support Forums - Thread - Direct
Hello drummelbummel, welcome to the forums! Our Support Team can look into this and try to fix you up. You can reach Support in these ways:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
... Read more

14 Jun

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    UbiChrisMANG on Support Forums - Thread - Direct
Hi sinny1, how are you? Support can be reached for help in these ways:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
... Read more

12 Jun

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    UbiChrisMANG on Support Forums - Thread - Direct
Hello Haloy1! For this one try our Support Team for help, they can be reached in these ways:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
... Read more

12 May

Comment
    UbiChrisMANG on Support Forums - Thread - Direct
We are glad that some of your troubles have been resolved by the update everyone!

For those still having troubles, our Support Team can look into it for you, they can be reached in these ways:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
... Read more

09 May

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    UbiChrisMANG on Support Forums - Thread - Direct
Originally Posted by lox332
Everything is working fine now! Thanks for patch and support to everybody. After almost 2 moth I can play coop with friends!
Awesome news, thank you for updating us. Have a great time playing with your friends!
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    UbiChrisMANG on Support Forums - Thread - Direct
Originally Posted by Szynja
The savegame bug has been resolved. That's a great. Thank you.

They money bug seems to be present still.
Thanks so much for the follow-up! For any interested, details on Game Update 7.3 can be found here:

https://www.anno-union.com/en/game-update-7-3/ ... Read more
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    UbiChrisMANG on Support Forums - Thread - Direct
Hi everyone! Game Update 7.3 is live now, one of items on the notes says "Fixed several issues that could cause Desync errors in multiplayer.". Hopefully these fixes will address the problems you all have been having. Details on the Update can be found here:

https://www.anno-union.com/en/game-update-7-3/

If you are still experiencing multiplayer desyncs after updating to 7.3 you can contact our Support Team for additional help here:

If you would like to submit a Support Ticket for help you can do so here:
... Read more

08 May

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    UbiChrisMANG on Support Forums - Thread - Direct
Originally Posted by I3rklyn
More encouraging news. I asked about the next patch and this was the response: https://twitter.com/ANNO_EN/status/1258415855462998016
Hi l3rklyn and everyone else in the thread! Game Update 7.3 is here. This Update includes fixes for crashes caused by a variety of factors, hopefully yours included. Details on the Game Update can be found here:

... Read more

15 Apr

Comment
    UbiChrisMANG on Support Forums - Thread - Direct
Originally Posted by pewp3wonline
Is there any way to edit a post?

I couldn't send the save file via the ubisoft support, but because of corona we can't send support tickets? Only live-chat is available
Hi pewp3wonline! To edit a post, click on the "+" symbol next to the "Reply" button in your posts, that will open a drop-down menu where you can choose "Edit Post".

As for contacting Support, there are 2 more ways to try if you like, you can try their Facebook or Twitter Support pages here:

... Read more

04 Apr

Comment
    UbiChrisMANG on Support Forums - Thread - Direct
Hello you two! Our Support Team can take a look at this for you, you can reach them here:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
... Read more

01 Apr

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    UbiChrisMANG on Support Forums - Thread - Direct
Ah, I see! I didn't realize this was happening so early. I cannot confirm whether or not it will fix desyncs caused by anything other than the specific circumstance listed. I see that HausmastaMC has created a Support case, that's good. I would just leave the ticket open for the Support Team to work on but go ahead and close it if Update 7.1 fixes the issue.

31 Mar

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    UbiChrisMANG on Support Forums - Thread - Direct
Hello players! Game Update 7.1, which is in testing now, will fix this desync problem. Details on the Update can be found here:

https://forums.ubisoft.com/showthrea...-is-on-the-way

31 Jan

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Originally Posted by mikeronf
please remove above post. i was wrong.
Done! Happy gaming to you!

23 Jan

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Awesome, thanks for the follow up. Happy gaming twiFight!