UbiCosmos

UbiCosmos



02 Nov

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Hey there smile_assassin.,

As others have stated, The Great Eastern is currently not available in the game. Keep an eye on our blog Anno Union for all of the latest news and updates.

28 Oct

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Hello cuttyhunker,

Welcome to the forums! If you feel you are running into any issues, please feel free to contact our Here.

16 Oct

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Originally Posted by ViceroyPopuli
I don't have room for pretty. No DLCs, and playing sandbox instead of campaign. I squeeze every inch of space into max attractiveness without being subjectively beautiful. Just a grid of animals and artifacts. Have to re-arrange my island to shoehorn the world's fair in somewhere.
As long as it functions the way you want it too, I am no judge there! I totally get the fun... Read more
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Thanks for reaching out everyone. If you are still having issues with crashes, I'd advise to reach out to our Support Team directly so they can investigate this further.
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Awesome screenshots everyone, I'm seeing some very impressive cities being posted here. Please continue sharing, we love seeing your work!

15 Oct

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I'd like to see some of the Community's zoo's as well, good idea for a topic OP!

14 Oct

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Originally Posted by ABigOlBear
An update after two months. Game plays relatively stable on the main maps. Been playing in DirectX 11. I'd say things improved since the addition of Botanica DLC.

What does crash the game nearly every time = expeditions. Whenever I start one, assign a ship, and start scrolling through the various folks to assign to the ship, the music will skip after about 30-60 seconds and the screen will freeze. Most times I can ctl-alt-del and manually close Anno 1800, but at times it will freeze up the whole computer and I have to do a hard restart.
Thank you for your feedback! I'm glad o hear that things have improved for you. Out of curiosity, are y... Read more

12 Oct

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Hey there purringcat2019,

Welcome to the forums! Thanks for reaching out. I'd also recommend reaching out to our Support Team so that they can look into this for you, and recommend possible solutions.
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Hello Fnkershner,

Awesome, that is quite an accomplishment! Congrats on reaching 100k!

09 Oct

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Hello lovro1966

Welcome to the forums! You can find our blog post Here where... Read more
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Originally Posted by cuttyhunker
I got a response from my support ticket. It said this problem was addressed in V5.2 update. How do I tell what version of the game I am running?
Hey there,

Are you playing the game on Steam, Uplay or Epic?

07 Oct

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Hey there Slamius39,

First off, welcome to the forums! Is this issue still occurring for you? If so, I would recommend reaching out to our Support Team so that they can investigate this issue further.

Thank you!

06 Oct

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Originally Posted by cervikcz
Hi I have same problem with Anarchist DLC. I have Anno 1800 Standard + Season pass. Now i bought Deluxe pack with Anarchist DLC, but in Uplay client I cannost "buy" anarchist rewards.
Hey there,

Have you made sure to verify your files?

If that does not work, I would recommend reaching out to our ... Read more
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Hey there,

Please feel free to to reach out to our Support Team for assistance.

30 Sep

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Originally Posted by Cendas87
I have exactly the same problem. After one month not playing this game I am unable to continue in my saved games, DLC sunken treasure is required...
Hello Cendas87,

Welcome to the forums! Please reach out to our Support Team... Read more
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Hey there,

This should now be resolved with Game update 5.2. You can find the release notes for the patch Here.

If you are still having issues, please contact our ... Read more

16 Sep

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Hello Kissi2,

Welcome to the forums! Please reach out to our Support Team directly so they can look into this for you.
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    UbiCosmos on Support Forums - Thread - Direct
Hey there,

Thanks for letting us know. I am going to move this to our Support forums, so our Support Team can investigate this issue further.

07 Sep

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    UbiCosmos on Support Forums - Thread - Direct
Hi there,

Thanks for reporting this issue to us. I am going to move this thread to our Dedicated Player Support Forum, so our Team can investigate this further.

You can also reach out to them directly Here.

23 Aug

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Hello SendKebabz,

Unfortunately, there is no way to transfer your save progress from the trial version over to the full game.

Please let me know if you have any further questions. Thank you!