UbiCosmos

Hello Icemaniak77,

Welcome to the forums! Did you try exiting the expedition menu and then adding the item in manually?

Hello Artch305,

Welcome to the forums! Was it the Botanica DLC and were you prompted with this box?



If you are still having issues activating it on a previous saved game, please contact our Support Team for assistance.

Hello Jackobbe_00,

Welcome to the forums! You can find the System Requirements for Anno 1800 Here.

I would recommend contacting our Support Team for troubleshooting assistance directly Here. Make sure to include all of the details in your ticket. ... Read more

Originally Posted by steuberke
Hi,

Today there's an update for Anno 1800 and i can confirm that this fixed the issue for me.

Hey there,

I'm happy to hear that the update fixed this for you! In the future, please feel free to reach out to our ... Read more

Hey there RobbieRobbert,

Welcome to the forums! I would recommend reaching out to our Support Team with the details, so that our team can investigate this further.

Hello dhobnob,

Welcome to the forums! Have you played any games on your Air before with your Mac? Parallels can tend to be a bit finicky with games, so it is not recommended.

You can also reach out to our Support Team for assistance.

Hello slackpanda,

Welcome to the forums!

Is this through Uplay? It's not possible to gift items on Uplay so this wouldn't be possible unfortunately. The pass will be downloaded to whichever account is signed in at the time, you are not given a code.

Originally Posted by ProjectChaosUK
Also had the same thing happen, game purchased with paypal, received purchase confirmation, but no game!

Hello,

Did you purchase the game via Uplay or Epic? Please reach out to our ... Read more

Hello,

If you are experiencing this issue, please contact out Support Team directly so that they may help you find a resolution.

Hello skiba198511,

Welcome to the forums! In this case, it seems like starting a new game may be the only option if your other save is gone.

Hello Pars1963,

Thank you for reaching out to us! Have you made sure verify your files to confirm that nothing is corrupt?

If the problem still occurs, I would recommend contacting our Support Team so that they can investigate further.

Originally Posted by Szaki1800
I understand.
Thank you for your time to respond to my question!

I'll delete the Trial.

Sure thing! I hope that you enjoy the game, thanks for reaching out to us!

Originally Posted by Szaki1800



Very sad to hear that, but if I keep both games (Delux + Trial) at my HDD:

- HOW can I keep playing with the Trial to finish the game I've started?
( It's asking me for an Activation CODE )

Hello,

Since the trial period has ended on December 18th, you can no longer play the trial version.

Hello veniskhq,

Welcome to the forums! I am afraid that the decision you choose is final. The pop up message states that as well before you make your decision. Three is no way to go back and change it, unfortunately.

Hello,

I am locking this thread due to flaming and going off topic. Please review out forum rules Here.

Hello flacwby,

Welcome to the forums! You can purchase all of the DLC content and all extra content on Steam. I will link everything below for you.

Here is the Holiday Pack

... Read more

Hello slackpanda,

Welcome to the forums! Sauerbraten95 is correct. You can only play the DLC with other players who also own the DLC.

Co op was just released today as a free update, so it should be available for you now.

Originally Posted by silmearendil
It is available now, but the new interface expansion causes my game to crash.

Hello,

Are you playing on Steam, Uplay or Epic? Have you made sure to verify your files?

I would also recommend contacting our Support Team... Read more

Hello Ingrvar,

Welcome to the forums! Thank you for reaching out to us. I am going to move your thread to our Dedicated Player Support Forum for assistance.

You can also reach out directly to our team Here

Hello japinard,

It should be available for you now to download! I hope that you enjoy it.

Originally Posted by Lisowi
any idea when 'the passage' will be available as a single dlc? I got the sunken treasures so no point buying the season pass

What storefront are you playing on, Uplay, Steam or Epic? ... Read more