UbiKobold

Hello to each of you, and thank you for these reports. I have moved this thread to our Player Support section so that one of our agents can look into this issue with all of you. Thanks so much for your patience!

@aorus2017 Thanks everyone for your responses to this thread and my apologies for the delay. You should be able to resolve this by choosing a different mount other than the Lynx or Lion mount when you are outside of Asgard. Then when you return, your mount should be visually correct. Thank you ...

@jager-gucci Hello, and I am sorry to see that you have been encountering voice chat issues for the past two years. I've moved this thread to our Player Support section and from there one of our agents can review this with you.

@jypticninja Good day to you, and thank you for contacting us about utilizing your triple monitor set up! I've moved this thread to our Player Support section so that one of our agents can further assist.

@nui26cz Hey there. I am sorry you've been experiencing freezing and crashing in-game after the update. Our teams are aware and are actively looking into resolving this, but I apologize for any inconvenience that this may be causing in the meantime.

I've gone ahead and moved this thread to our Player Support section in case you have any further queries. However, here is our Megathread where this particular issue is being tracked.

@dutchlmb4ever Hello and I hope that you are having a good day. I have moved this thread to our Player Support section so that one of our agents can look into this with you. In the meantime, can you provide a video showing that your shield gets damaged by the EMP jammer? Just post it to YouTube as unlisted and then provide the link here.

@kingj1200 Hey there, and sorry for my delay in getting back to your post. Thank you for letting me know that you have already talked with our support, and I apologize for any inconvenience that this has caused as I completely understand just wanting to play the Ostara Festival. This is something that we are actively investigating and our Megathread for this can be found ...

Thank you abortega for the screenshots showing the mount while in Asgard! As azullFR mentioned, you should be able to resolve this by selecting a different mount other than the Lynx or Lion mount. You can find our Megathread here.

In case there are any further questions or concerns, I have moved this thread to our Player Support section. However, if anyone has any other queries regarding the mount in Asgard please post to the Megathread that I have linked. Thanks!

@derraj21 Hello, and I am sorry to see that you have encountered this issue with merchants not restocking. I have moved this thread to our Player Support section so that one of our agents can look into this with you. In the meantime, can you provide a screenshot or video from your gameplay that shows they are not restocking? For a video you can post it to YouTube as unlisted and then provide the link here.

Hello, and thank you for contacting us with this image! I have moved this thread to our Player Support section so that one of our agents can investigate with you. For the video that you mentioned, could you post it to YouTube as unlisted and then provide the link here?

Hello everyone and I hope that you are each having a good day. I have moved this thread to our Player Support section for further assistance, however I may be able to address some of what was mentioned so far.

• If you are not able to start the Ostara Festival, please check out our Megathread here.
• If you are unable to follow Tyra, please check out our Megathread here.

Hello everyone, and I appreciate your patience. We are currently investigating an issue with the Ostara Festival not being able to be started. You can check out the Megathread here for more information and updates. Additionally, I have moved this thread to our Player Support section. However, if you have any other queries regarding the Ostara Festival not starting, please post them to the Megathread. Thanks!

Hey there everyone, and thank you for your posts to this thread. I have moved this to our Player Support section so that one of our agents can look more into this. Thanks for your patience!

Hey ThrnPrincess, and thank you for contacting us about not being able to purchase R6 Credits. I am sorry that you have encountered this I appreciate the images that you have provided. I have moved this thread to our Player Support section so that one of our agents can look into this further with you. If you have not already, can you please ensure that your overlay is enabled? The site here is for disabling, but you can follow similar steps to re-enable the overlay. Additionally, if you have the game through Steam you can enable the overlay with the steps ...

@kaosink1965 Hello, and I sincerely apologize for the delay in getting back to you. It sounds like you are referring to Anno 1800, so I have moved this thread to that game's Player Support section.

For the fisheries button that is missing, can you check out the thread here and let me know if this is the same issue that you ...

@dragon20-04 Hello, and I hope that you are having a good day. I apologize for any inconvenience, but would you please translate your message to English per our Discussions rules? We also have dedicated ...

Hello, and my apologies for the delay. Thank you so much for contacting us with these screenshots from your gameplay. I have moved this thread to our Player Support section so that an agent can investigate this with you.

Good day to you, and I am sorry to the that Scenario is not working. I appreciate you providing these screenshots. I've gone ahead and moved this thread to our Player Support section so that an agent can look into this further with you.

@evg-papamike69 Hello, and thank you for your patience. I have moved this thread to our Player Support section for Rainbow Six Siege. Per our rules, would you be able to translate your post to English? I sincerely apologize for any inconvenience, but than...