UbiKobold

UbiKobold



20 Dec

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    UbiKobold on Support Forums - Thread - Direct

Hey there, and welcome to discussions for you both. I am sorry to see that you both are experiencing a crash recently. I have moved this thread over to Player Support so that one of our agents can investigate with you.

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    UbiKobold on Support Forums - Thread - Direct

Hello, and glad to see that you were able to resolve this @ThomPatterson! I am moving this thread over to Player Support in case any others experience this issue. @dj256 please let us know if the above steps did not work for you and our agents would be happy to further assist.

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@sr_0v3rk1ll Hey, and thank you for providing this detail regarding the crashes that you and others have been experiencing. I suggest posting this to our Player Support section so that our agents can look further into this with you. I know you mentioned not reporting hardware, however please know that they may request this for more in depth investigation.

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    UbiKobold on Support Forums - Thread - Direct

@skyeci Hello, and welcome to Discussions. Thank you for contacting us, and I'm sorry to see you have encountered this issue with Rainbow Six Siege. I am moving your post over to Player Support so that one of our agents can assist.

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    UbiKobold on Support Forums - Thread - Direct

@s4percilious Good day to you, and welcome to Discussions. I'm moving your post over to Player Support, and from there you should be further assisted.

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    UbiKobold on Support Forums - Thread - Direct

Hello, and thank you for contacting us. I'm sorry to see that you have not been able to access Rainbow Six Siege. I'm moving this thread to our Player Support section so that you can be further assisted.

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    UbiKobold on Support Forums - Thread - Direct

@vaen_blodhundr Hey there, and welcome to discussions! I'm going to move this thread over to our Player Support forums so that you can be further assisted. 🙂


19 Sep

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    UbiKobold on Support Forums - Thread - Direct

Hey WitheringRain20, and thank you for providing this detailed feedback regarding the AI in-game! Would you be able to provide video from your gameplay that shows the AI grabbing the flag and standing still, enemies attacking you through the AI, and/or giving the enemy a free win by feeding revenge? I would be happy to report these occurrences and AI issues up, as we certainly do not want you to feel like your friendly AI teammates are working against you! For video just post it to YouTube as unlisted and then send me the link.


15 Sep

Comment
    UbiKobold on Support Forums - Thread - Direct

@conors9000 Thank you for clarifying. I've reviewed your ticket and it looks like an agent has spoken to you recently in regards to this. If you have any other questions or concerns I suggest keeping to that ticket so that we can keep everything in one location. However, let us know if you need anything else.

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    UbiKobold on Support Forums - Thread - Direct

@tibethho Hey, and thanks for contacting us about not being able to access your game! Can you try running Epic and Ubisoft Connect as administrator? Then, try launching the game directly from Epic again. Also, please check out our site ...

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    UbiKobold on Support Forums - Thread - Direct

@liquidplumber Hey, and thanks for letting us know that you are experiencing this as well. If you try re-loading a previous save and trying again do you see the same result? Also, please try ...

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    UbiKobold on Support Forums - Thread - Direct

@super_zq Hello, and sorry for the delay but thank you for letting us know that you are seeing the avenge quests repeatedly in-game. We are currently investigating similar reports. Does this occur in any particular area of the map more than others? Also, would you be able to provide a video from your gameplay that shows this? Just post the video to YouTube as unlisted and then send me the link here.

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    UbiKobold on Support Forums - Thread - Direct

@kennyannydenny That is great to hear! Thank you for this update, and if you ever need anything else please let us know. 😊

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    UbiKobold on Support Forums - Thread - Direct

@vanja1004 Thank you for further explaining! If you could provide any images or a video from your gameplay that shows these specific avenge quests that you are unable to complete, that would be helpful. You can post videos to YouTube as unlisted and then provide us with the link here.

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    UbiKobold on Support Forums - Thread - Direct

Hey everyone, and thank you all for your patience. The Game team is currently looking into this issue, and I have a couple of questions for each of you that should help our investigation.

  • What platform are you playing on? If PlayStation or Xbox please be specific, such as Xbox One or PlayStation 5.
  • Did you unequip your weapons prior to this?
  • Does un-equipping and re-equipping your weapons cause the arrow to disappear?
  • Did you use any specific bow abilities before this occurred? If so, which bow abilities did you use?
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    UbiKobold on Support Forums - Thread - Direct

@yolgosterici Hello, and I'm sorry for the delay in getting back to you. Thank you for contacting us about these missing skills! Please try ...

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22 Aug

Comment
    UbiKobold on Support Forums - Thread - Direct

@titanomak Hello and I hope that you are having a good day. Thank you for providing this image, and this is something that is known and is being reviewed. I apologize for any inconvenience that this has caused you and have added your information to the suggestion to have this automatically checked off.

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    UbiKobold on Support Forums - Thread - Direct

@dogfacedboys096 Thanks so much for providing your case number! I have forwarded your information to the Game team for further review and investigation. Thanks so much for your patience in the meantime and for providing all of these details in your case!

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    UbiKobold on Support Forums - Thread - Direct

@luigispcrew Thank you for letting us know that you have encountered this as well. I have forwarded your information to the Game team to be included with their investigation. Please keep an eye out for further updates and thanks so much for your patience.

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    UbiKobold on Support Forums - Thread - Direct

@facetiusmaximus Hello and welcome to Discussions. You should be able to get the key from the white box that is inside the room where you need to destroy the power board. However if you are still unable to collect the key from this area would you be able to provide a video that shows this? Just post it to YouTube as unlisted and then send me the link. Additionally, have you tried this with a second agent? If so, are you able to collect it with your second agent or is it missing from both playthroughs?