UbiStorm

Hey there, guys! Thanks for reaching out to report this issue with the Horse Spring! As the title suggests, this only began to happen after the latest update, correct? Does this seem to happen randomly? Or in specific areas?

Hey there, guys! Thanks for reaching out to report this issue with the Horse Spring! As the title suggests, this only began to happen after the latest update, correct? Does this seem to happen randomly? Or in specific areas?

Hey there, guys! Thanks for reaching out to report this issue with the Horse Spring! As the title suggests, this only began to happen after the latest update, correct? Does this seem to happen randomly? Or in specific areas?

Hey there guys! The update size for PC can be anywhere between 20.4GB - 31.37 GB. I apologize for the worry this has caused, however! I also recommend taking a look here for more information on patch sizes as well as everything else update related.

Hey there guys! The update size for PC can be anywhere between 20.4GB - 31.37 GB. I apologize for the worry this has caused, however! I also recommend taking a look here for more information on patch sizes as well as everything else update related.

Hi there @kanniballove . Welcome to Discussions! I'm sorry to hear that you're having some issues with getting this trophy unlocked on your PS5. Just to confirm, did the trophy happen to unlock the moment you stepped into the fire? Some trophies have been shown to retroactively unlock between platforms. If not, would you provide me with a screenshot showing the missing meter?

Hi there @kanniballove . Welcome to Discussions! I'm sorry to hear that you're having some issues with getting this trophy unlocked on your PS5. Just to confirm, did the trophy happen to unlock the moment you stepped into the fire? Some trophies have been shown to retroactively unlock between platforms. If not, would you provide me with a screenshot showing the missing meter?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hi there @mas3121 . Thank you so much for providing those answers, as well as the additional information and workarounds that you've tried in order to resolve this error. This is still being investigated, and I'll be sure to get these answers forwarded to help with these investigations. Any video clips of this occurring would also be very helpful. Would you be able to send over a quick clip or two?

Hi there ZeroRvs. Thank you so much for reaching out and letting us know about this issue with Kyoshin's kick, as well as this camera issue! Do you experience this every single time you play Kyoshin, or is it random? Would you also be able to provide me with one of those videos, or a video of this happening for you?

Hi there M.HazeN. Thanks for reaching out to report that you're still unable to purchase Kyoshin! Would you send me a screenshot of the Hero not being available in the store, or of any errors you're encountering when attempting to make that purchase?

Hey there Melleking123Ema! Welcome to the Forums! I'm sorry to see that you're having some issues with getting the Ubisoft Connect app to work, however. I do appreciate you letting me know what the error code you're receiving is! That error code typically means that there is an issue with connecting to our online services. Since you are receiving that error, I highly recommend giving these steps a try to ensure that your connection is optimized and everything is running smoothly. If you still continue to receive this error code after trying those steps, grab a screenshot of your ports and open a ticket with us on our ... Read more

Hey there @agentdess. I can confirm that this issue is still being investigated, though I do apologize for all of the frustration caused. I recommend keeping an eye out for updates on Valhalla's News and Announcements discussion!

Hello rtxus. I do apologize for the delay in reaching out to you about these issues you're experiencing while playing Valhalla. I do thank you for the screenshot you provided, as well as all of the steps you've done so far in an attempt to resolve these error codes and get the game working again. Since you have tried most of our connection steps, I recommend opening a ticket on our Support Site and sending over a screenshot of those ports so that we can get a better understanding of what's going on there.

It also looks like you're having some crashes as well, correct? Would you confirm for me the region that this seems to occur on the most?

Hello rtxus. I do apologize for the delay in reaching out to you about these issues you're experiencing while playing Valhalla. I do thank you for the screenshot you provided, as well as all of the steps you've done so far in an attempt to resolve these error codes and get the game working again. Since you have tried most of our connection steps, I recommend opening a ticket on our Support Site and sending over a screenshot of those ports so that we can get a better understanding of what's going on there.

It also looks like you're having some crashes as well, correct? Would you confirm for me the region that this seems to occur on the most?

@virtualawesome Thank you so much for those images! Would you confirm for me as well your current level? Or is it still the same as when you first reported this issue?

@virtualawesome Thank you so much for those images! Would you confirm for me as well your current level? Or is it still the same as when you first reported this issue?

@virtualawesome That definitely is a bit strange. I'm sorry that the contact expired before we got back to you. Definitely let me know if this happens again, and grab a video clip of it as well. Also, would you confirm for me if this was the only contract that this happened on?

@virtualawesome That definitely is a bit strange. I'm sorry that the contact expired before we got back to you. Definitely let me know if this happens again, and grab a video clip of it as well. Also, would you confirm for me if this was the only contract that this happened on?