UbiStorm

UbiStorm



04 Aug

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    UbiStorm on Support Forums - Thread - Direct

@isaac02444 Okay! Thank you so much! Just post that whenever you've got it all compiled and ready. 😊


03 Aug

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    UbiStorm on Support Forums - Thread - Direct

@ns-enibeti Hey there! Welcome to Discussions! I'm sorry to hear that you're experiencing some audio issues with the Ubisoft Connect application. Just to clarify a bit, does the audio crackle at all when there are no headphones plugged in? Or is this issue only confined to when headphones are plugged into that interface? I do recommend running through some basic PC troubleshooting as well, as these have been set up to help with various issues that can occur on the PC.

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    UbiStorm on Support Forums - Thread - Direct

@ns-enibeti Hey there! Welcome to Discussions! I'm sorry to hear that you're experiencing some audio issues with the Ubisoft Connect application. Just to clarify a bit, does the audio crackle at all when there are no headphones plugged in? Or is this issue only confined to when headphones are plugged into that interface? I do recommend running through some basic PC troubleshooting as well, as these have been set up to help with various issues that can occur on the PC.

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    UbiStorm on Support Forums - Thread - Direct

@xiomata Hello. Thanks for reaching out about this error you're getting in Ubisoft Connect! I'm sorry to hear that uninstalling and then reinstalling the app didn't seem to help! Just to clarify, everything appears to work if you launch via Steam, correct? Either way, I recommend trying to run both Steam and Ubisoft Connect in ...

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    UbiStorm on Support Forums - Thread - Direct

@xiomata Hello. Thanks for reaching out about this error you're getting in Ubisoft Connect! I'm sorry to hear that uninstalling and then reinstalling the app didn't seem to help! Just to clarify, everything appears to work if you launch via Steam, correct? Either way, I recommend trying to run both Steam and Ubisoft Connect in ...

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    UbiStorm on Support Forums - Thread - Direct

@forgottenl Hey there! This issue with being unable to progress past Act 1 is currently under investigation. I don't currently have an estimate on when an fix will be released, but rest assured that this is being looked into. I recommend keeping an eye out on our News and Announcements for any updates as they become available!

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    UbiStorm on Support Forums - Thread - Direct

@forgottenl Hey there! This issue with being unable to progress past Act 1 is currently under investigation. I don't currently have an estimate on when an fix will be released, but rest assured that this is being looked into. I recommend keeping an eye out on our News and Announcements for any updates as they become available!

Comment
    UbiStorm on Support Forums - Thread - Direct

@unrankedboy1 Hey there! Thanks for reaching out for advice on how to get support! When you're attempting to open a ticket, are the other options to submit that ticket greyed out? Or are the options missing completely? You're also more than welcome to describe the issue you're experiencing, and I can assist you as best as I can over Discussions!

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    UbiStorm on Support Forums - Thread - Direct

@unrankedboy1 Hey there! Thanks for reaching out for advice on how to get support! When you're attempting to open a ticket, are the other options to submit that ticket greyed out? Or are the options missing completely? You're also more than welcome to describe the issue you're experiencing, and I can assist you as best as I can over Discussions!


02 Aug

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    UbiStorm on Support Forums - Thread - Direct

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

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    UbiStorm on Support Forums - Thread - Direct

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

Comment
    UbiStorm on Support Forums - Thread - Direct

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

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    UbiStorm on Support Forums - Thread - Direct

Hey guys. Thanks for giving those steps a try. I'm sorry that they didn't seem to help all that much, however! Are you guys able to click out of the infinitely loading menus at all?

@darkcult Since you're experiencing this in the Division 2, do you recall when exactly this seemed to begin for you? Does the PS4 version of the game also appear to have this issue, or is it fine as well?

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    UbiStorm on Support Forums - Thread - Direct

Hey guys. Thanks for giving those steps a try. I'm sorry that they didn't seem to help all that much, however! Are you guys able to click out of the infinitely loading menus at all?

@darkcult Since you're experiencing this in the Division 2, do you recall when exactly this seemed to begin for you? Does the PS4 version of the game also appear to have this issue, or is it fine as well?

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    UbiStorm on Support Forums - Thread - Direct

@naragal95 Thank you so much for those screenshots! It's much appreciated. Just to clarify further, do you notice any other packs that vanish, or just those settlement packs? Do they also appear to go back into the store after restarting the console?

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    UbiStorm on Support Forums - Thread - Direct

@naragal95 Thank you so much for those screenshots! It's much appreciated. Just to clarify further, do you notice any other packs that vanish, or just those settlement packs? Do they also appear to go back into the store after restarting the console?

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    UbiStorm on Support Forums - Thread - Direct

@Lukinator75 Thanks for providing those answers for us! Just to confirm, you did temporarily change buttons to custom and it works?

@Mirmidonas74 Do you also exp...

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    UbiStorm on Support Forums - Thread - Direct

@Lukinator75 Thanks for providing those answers for us! Just to confirm, you did temporarily change buttons to custom and it works?

@Mirmidonas74 Do you also exp...

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30 Jul

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    UbiStorm on Support Forums - Thread - Direct
Thanks for confirming that for me, Iskarioth.! Would you also grab a short video of this issue happening for me?
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    UbiStorm on Support Forums - Thread - Direct
Hello everyone! I'm sorry to hear that you're all having this issue with the chat and invite functions! Just to further confirm, are any of you able to send messages in chat at all, or receive them? Or is this also not working along with the invite functions? Did you all notice this beginning to happen around the same time as well, roughly two weeks ago?