UbiStorm

UbiStorm



26 Jun

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    UbiStorm on Support Forums - Thread - Direct
Hi there TheHauntedSkies. First off, welcome to the Forums! I'm sorry that this issue with inviting and joining friends is what brings you here, however. Just to confirm, are you encountering this issue while playing the game on Windows 10?

Also, I see that you've completed some extensive connectivity troubleshooting steps. Thanks for listing those off for me! Since you're still encountering this issue, however, I recommend verifying your game files as well.
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    UbiStorm on Support Forums - Thread - Direct
I do apologize how frustrating this has been, and for how long this has been under investigation. The team is still looking into this issue, and there will be updates once there's more information.

25 Jun

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    UbiStorm on Support Forums - Thread - Direct
Hi there Gruedongo. Thanks for letting me know what steps you've already tried! Whenever you try to chat with your friend, does anything appear on the chat window? Or does it remain blank? Do you both also see notifications when invites are sent?
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    UbiStorm on Support Forums - Thread - Direct
Hi ElderRoham. I'd like to welcome you to the Forums! When those matches end, are you getting any kind of messages about those rewards being granted later because the request took too long? Or are you getting some other error code or message?

18 Jun

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    UbiStorm on Support Forums - Thread - Direct
Hello Everyone! I can confirm that this issue with missing Operators after purchasing the 'Expand your Roster' pack is now resolved. If you're still missing some Operators, however, please let me know!

17 Jun

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    UbiStorm on Support Forums - Thread - Direct
I'm sorry to hear that those steps didn't work, ApexSkyShadow. Since you're still experiencing crashing, I recommend gathering your MsInfo / DxDiag files, and then submitting them via a ticket on our Suuport Site. That way, we'll be able to take a closer look at what's going on for you.

Mecha_., thanks for clarifying that as well! If you've also tried those s... Read more
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    UbiStorm on Support Forums - Thread - Direct
Hey there MuckManLive. Does the mouse just stop functioning in the middle of a match? Or does it appear to work some of the time?
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    UbiStorm on Support Forums - Thread - Direct
Hey there Simoplayer200! Thank you for reaching out about this crashing your experiencing! I'm sorry to hear that it's suddenly started happening after recent updates. This type of error typically occurs when your GPU drivers need to be updated. It sounds like those may have been recently updated, though, correct?

If so, I recommend gathering your MsInfo and DxDiag files and submitting them via a ticket on our ... Read more
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    UbiStorm on Support Forums - Thread - Direct
Hi everyone! Thank you guys so much for reporting this issue to us. Does this lagging with the name plates and player icons seems to happen more often on a particular map? Or is it completely random? How often does it seem to occur as well?
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    UbiStorm on Support Forums - Thread - Direct
I do apologize for the frustration that this has caused, DaddyNeedsChaos. When you were disconnected from the game, did you receive any kind of error code or error message?

As for Renebe and Pad.Trick, did the game crash for you as well? Or did you receive any error codes when this happened?

11 Jun

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    UbiStorm on Support Forums - Thread - Direct
Hi there! Thanks for reaching out! I'm sorry to hear that you're encountering some issues with your ping. What kind of troubleshooting steps have you tried so far? And do you recall when this started happening?
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    UbiStorm on Support Forums - Thread - Direct
Thanks for letting us know! More details on this issue are always welcome. Any screenshots or video clips, if you haven't already given them, also also much appreciated!
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    UbiStorm on Support Forums - Thread - Direct
Thanks for that information! Even for discs, I would say to expect somewhere between 10GB and 30GB. Though, again, this can vary.
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    UbiStorm on Support Forums - Thread - Direct
Hey there CKSTAIN-69! When you're opening Siege, which launcher are you using? I also recommend opening any launchers you use with administrator rights as well.
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    UbiStorm on Support Forums - Thread - Direct
Hello HazardInVegasTV. This error can be caused by a corrupted local save, and could be fixed by replacing those saves. Have you already attempted to do that? If not, I highly recommend giving these steps a try. If you've already given these steps a try, would you confirm for me when this started happening? And does this occur with every match you play, or is it random?
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    UbiStorm on Support Forums - Thread - Direct
Hey there! Thanks for reaching out and reporting that you didn't get any MMR after your ranked match! Did you happen to receive a screen that said 'Please wait, Synchronizing Data' after your match concluded?
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    UbiStorm on Support Forums - Thread - Direct
All right. Thanks for clarifying that! Since this issue only seems to affect For Honor on this account, and no other games, would you grab a screenshot or a small video clip of this issue as it's happening?
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    UbiStorm on Support Forums - Thread - Direct
Hi v Celty v! Being able to play the game despite hearing the disconnection sound is a bit strange! While I understand that you've already checked your connection, I still recommend giving the steps contained in this guide a try to ensure that everything is flowing smoothly between all networks, even if you're running ethernet from your router to your PC. Let me know how it goes!
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    UbiStorm on Support Forums - Thread - Direct
All right. Have these crashes only begun recently? Or have they been occurring for several seasons now? Were you also able to give all of those steps a try? If so, and you're still crashing mid-game, I recommend gathering your MsInfo and DxDiag files and then opening a ticket on our Support Site for further troubleshooting.
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    UbiStorm on Support Forums - Thread - Direct
All right. Thanks for testing that out! Do you happen to recall when this first started happening? Was it after any updates, or maintenance?