UbiSushiVamp

Hi there, Cabe_91.

Welcome to the forums and thank you for your question!

Games won during maintenance are not counted towards your wins or losses which is why it is not showing towards the new season. I do apologize that this did happen last season.

Hello Vreth__, welcome to the forums!

I am sorry to hear that since picking up Rainbow Six Siege again it is now randomly crashing.

I also want to thank you for all of the steps you have tried already to resolve this!

I do see your ticket with support currently and that they did send you some steps to try. Would you be willing to try the steps that were sent through your support ticket and give them an update if this helps? Thanks!

Hi there, Sandew.GOD!

Welcome to the forums! I am sorry to hear that Vulkan mode is capping your frame rate when playing the game.

Please create a support ticket with your Msinfo and DxDiag. Our team would be happy to take a look into this for you. Thanks!

Hello, Bleach.ez!

Welcome to the forums. I am sorry to hear that you are having troubles with Amaru.

Would you be willing to fully close out of the game and then verify your game files and run Ubisoft Connect as administrator to see if that helps resolve this for you? Thanks!

Hey there, fRoll.-!

Welcome to the forums. I am sorry to hear that you are having troubles with purchasing Rainbow Six Siege credits from Steam.

Please follow the steps below to see if this helps:

- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still encounter issues after trying these steps, please feel free to create a ... Read more

Hey there, felipegamer555 and iF1am3z!

Welcome to the forums. I am sorry to hear that you are having troubles connecting to the servers on Xbox.

Would you be willing to tell me which generation of Xbox you are playing on? Thank you greatly!

Hey there, iF1am3z!

Welcome to the forums. I am sorry to hear that you are running into these connection errors. Please let me know which generation of Xbox you are playing on. Thanks!

Hello Snowexe!

Welcome to the forums! I am sorry to hear that your battle pass and the new season skin are not showing for you.

Would you be willing to verify your game files and run Ubisoft Connect as administrator to see if this helps fix the issue for you? Thanks!

Hi there, sampomiu! Please reach out to our support team with your proof of purchase for the game to help look into the missing skins for you! Please make sure that you are filling out all of the drop downs when creating a ticket. Thanks!

Hello devius971! Welcome to the forums. I am sorry to hear that your game has not updated to the latest version. Would you be willing to provide me with a screenshot of the version that is showing for you in game to help look into this for you? Thank you so much!

Hi there, gibbelblonk! Welcome to the forums.

I am sorry to hear your game is freezing for you and thank you for all of the steps you have tried already!

Since these steps did not help resolve this for you, please create a ticket with our support team with your Msinfo and Dxdiag files to help our team look into this for you. Thanks!

Thank you for the update! I am happy to hear that this was resolved for you. I hope you have a wonderful week ahead!

Hey there, NeoAce! Thank you for the tip. I hope you have a great rest of your day!

Thank you for the update and the information! I am sorry that your shield is getting stuck, but I am happy to hear that this is resolved for you after the auto reset.

Hi there Grig2021! I am sorry to hear that you are having troubles with the voice chat in Rainbow Six Siege. Would you be willing to confirm which platform you are on to help you with this? Please let me know!

Hi ReMoTe-04! Thank you for reaching out to us about this exploit that you found in Rainbow Six SIege. Thank you also for the video clip you provided along with how you think that they achieved this! I have forwarded this along to our game team to review the video for you and the information you provided. I truly appreciate you taking the time to reach out to us here.

Thank you for clarifying! Please follow this guide that goes into how to put your settings to default. Once you do this please let me know if this helps. Thank you!

Hi ReaperJack! I am truly sorry to hear that you are having these issues with Rainbow Six Siege. Would you be willing to check out our general troubleshooting guide to try any steps that you have not already completed to see if it helps the audio and visual freeze you are encountering? Please let me know if this helps!

Thank you for clarifying! Would you happen to remember the name of the challenge? Also, which season this was from? Please let me know!

Hello felipegamer555! Thank you for translating your message. I am sorry to hear that you are having high ping issues when connecting to the Rainbow Six Siege servers. Would you be willing to try this Xbox Connection troubleshooting guide that we have to help with this? Please let me know if this helps!