Ive included posts Ive made in previous forums about this issue for Ubisoft to look over:
09/28/2020
I have tried the advised troubleshooting method and have had no resolve to the problem I am facing. After the update a week or so after the new season launch at random points throughout a game (this doesnt happen every game) the game audio cuts out but still allows you to run around and place gadgets etc but about 20 seconds later the game completely freezes and forces you to reset. This is ruining my experience playing ranked on Siege and has given me abandon sanctions and lost MMR that I didnt deserve. Please Ubi fix this issue as its making the game unplayable for myself and other players.
10/27/2020
This audio glitch followed by the game crashing has recently started happening to me again after the Halloween update was released on Xbox One and needs to be fixed again and permanently this time. It was fixed for a brief amount of time but ever since the Halloween update got released recently it has been happening to me again and ruins my experience playing the game. Please Ubi look into this glitch and fix it as its ruining the game for me and the other people who are experiencing it.
10/29/2020
The issue I am having after the most recent update is identical to the issue that was previously resolved for a short period of time before returning now. The game audio cuts out when there are a lot of things going on and making in-game noise all at the same time; this happens for about 20-30 seconds during which you can still run around and play as normal but with no audio for that 20-30 seconds before the game freezes and forces you to reset your game.
Could it be possible that the fix update for Xbox that was out a few weeks ago hasnt been included in this most recent Halloween update? And that is why the issue is happening again?
10/30/2020
Ill set the scene.... ranked on coastline, the game is 4-4 and we go defence in kitchen... the round starts and I move forward to go and reinforce, vigil throws an impact grenade to make a rotation and then boom! My game audio cuts out and after 20 seconds of me moving around and finishing reinforcing/putting my gadgets down I freeze and am forced to reset my game. Then I load my game back up to be welcomed by an abandon sanction message and have to wait half an hour to join my squad back and play. Please Ubi can you fix this it once and for all, as your game in this current state with this audio bug is unplayable for me.
11/07/2020
Ubisoft ID - Geekzs
Platform - Xbox
Xbox Gamertag - Teq
I have had the game installed on both my internal and the external hard drive and have experienced the problem on both but all my other games run smoothly and with no issues. I have also played on a different Xbox Console and experienced the same issue.
I was last affected by this issue on Saturday November 7th 2020.
My game can have the audio cut out and crash at random unpredictable times throughout a game of Rainbow Six Siege; it mostly cuts out and crashes however after a sequence of loud audio noises happen all at once in game e.g. multiple walls being reinforced at the same time as someone making a rotation on another wall with an impact grenade. This needs to be looked into in more depth by Ubisoft and fixed ASAP as its making the game unplayable for me and other players.
01/02/2021
This issue still persists to happen to me on Rainbow, it is even happening to me now in the droning faze where the enemy team are making rotations with a shotgun and my audio will just cut out while on the drone and when it spawns me in for the round a few seconds later my game will be frozen and forces me to reset. This issue needs to be looked into properly by Ubisoft and fixed once and for all as its happening to me every game now and even multiple times in a single game and makes Rainbow Six Siege unplayable and not enjoyable at all.
09/28/2020
I have tried the advised troubleshooting method and have had no resolve to the problem I am facing. After the update a week or so after the new season launch at random points throughout a game (this doesnt happen every game) the game audio cuts out but still allows you to run around and place gadgets etc but about 20 seconds later the game completely freezes and forces you to reset. This is ruining my experience playing ranked on Siege and has given me abandon sanctions and lost MMR that I didnt deserve. Please Ubi fix this issue as its making the game unplayable for myself and other players.
10/27/2020
This audio glitch followed by the game crashing has recently started happening to me again after the Halloween update was released on Xbox One and needs to be fixed again and permanently this time. It was fixed for a brief amount of time but ever since the Halloween update got released recently it has been happening to me again and ruins my experience playing the game. Please Ubi look into this glitch and fix it as its ruining the game for me and the other people who are experiencing it.
10/29/2020
The issue I am having after the most recent update is identical to the issue that was previously resolved for a short period of time before returning now. The game audio cuts out when there are a lot of things going on and making in-game noise all at the same time; this happens for about 20-30 seconds during which you can still run around and play as normal but with no audio for that 20-30 seconds before the game freezes and forces you to reset your game.
Could it be possible that the fix update for Xbox that was out a few weeks ago hasnt been included in this most recent Halloween update? And that is why the issue is happening again?
10/30/2020
Ill set the scene.... ranked on coastline, the game is 4-4 and we go defence in kitchen... the round starts and I move forward to go and reinforce, vigil throws an impact grenade to make a rotation and then boom! My game audio cuts out and after 20 seconds of me moving around and finishing reinforcing/putting my gadgets down I freeze and am forced to reset my game. Then I load my game back up to be welcomed by an abandon sanction message and have to wait half an hour to join my squad back and play. Please Ubi can you fix this it once and for all, as your game in this current state with this audio bug is unplayable for me.
11/07/2020
Ubisoft ID - Geekzs
Platform - Xbox
Xbox Gamertag - Teq
I have had the game installed on both my internal and the external hard drive and have experienced the problem on both but all my other games run smoothly and with no issues. I have also played on a different Xbox Console and experienced the same issue.
I was last affected by this issue on Saturday November 7th 2020.
My game can have the audio cut out and crash at random unpredictable times throughout a game of Rainbow Six Siege; it mostly cuts out and crashes however after a sequence of loud audio noises happen all at once in game e.g. multiple walls being reinforced at the same time as someone making a rotation on another wall with an impact grenade. This needs to be looked into in more depth by Ubisoft and fixed ASAP as its making the game unplayable for me and other players.
01/02/2021
This issue still persists to happen to me on Rainbow, it is even happening to me now in the droning faze where the enemy team are making rotations with a shotgun and my audio will just cut out while on the drone and when it spawns me in for the round a few seconds later my game will be frozen and forces me to reset. This issue needs to be looked into properly by Ubisoft and fixed once and for all as its happening to me every game now and even multiple times in a single game and makes Rainbow Six Siege unplayable and not enjoyable at all.