ZOS_GinaBruno

ZOS_GinaBruno



20 May

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Maintenance is now complete and PC EU is back online. Thanks again for your patience.
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Maintenance is running a bit longer than expected and we will be extending beyond 1pm EDT. While the new ETA is closer to 3pm EDT/8pm BST, we anticipate being finished before then. We'll let you all know once everything is complete.

19 May

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Update: This hotfix is now complete. Thanks, everyone!
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We're still in the process of applying the hotfix to PC EU; we'll post an update in the main thread once everything is finished as it's going to take some time to complete.
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Hi everyone,

Today beginning at 2pm EDT, we’ll be deploying a hotfix on PC/Mac NA and EU. This hotfix will fix the issue where players who try to send you mail would get an error saying your mailbox is full, or items purchased/sold from a Guild Store would not show up in your mailbox.

Downtime is not required and we anticipate this taking a few hours to complete fully. We’ll let you know in this thread once everything is finished.

18 May

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Hey all, sorry for the delay. Unfortunately we ran into an issue with this hotfix and will need to reschedule. We'll let you know when we have an update.
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Apologies for the delay in updating. Maintenance is complete, but unfortunately we ran into an issue while deploying the hotfix for the mail issue. We are going to continue investigating and will let you know when we have a new date scheduled.
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Posted a maintenance thread here with some more details: https://forums.elderscrollsonline.com/en/discussion/574251/
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Hey all, just to give you an update, we are trying to schedule a hotfix for PC later today to fix this issue. Stay tuned for details!

17 May

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Thanks all, just letting you know we're aware of the issues called out here and the team is on it.
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The Elder Scrolls Online v7.0.4 largely addresses issues surrounding Companions, Blackwood quests, and the Rockgrove trial. We appreciate all the valuable feedback submitted during this PTS cycle! The size of this final patch is approximately 354MB. We look forward to welcoming you to Blackwood on June 1st for PC and June 8th for console!



[list]
[*] Fixes & Improvements[list]
[*] Blackwood
[*] Combat & Gameplay[list]
[*] Combat & Abilities[/list]
[*] Base Game[list]
[*] Dungeons & Group Content
[*] Events & Celebrations
[/list]

14 May

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We just completed our testing and have reactivated Companions in cities.

And thank you @RaddlemanNumber7 for providing your write-up!
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Hi everyone,

First, we wanted to thank you all for providing so much valuable feedback on the change to group sizes in this update. We understand there are situations where having a larger group size is desired and makes some activities more enjoyable.

As some of you have guessed, this change ultimately comes down to performance. We’ve been continually looking at ways to improve performance and stability across the game and we found reducing the group size was an effective way to ensure there would be fewer situations where you hit critical memory. Additionally, there’s a fair amount of data that has to be exchanged on the backend for every person in your group. By limiting the group size to 12, we’re introducing additional performance gains.

Thanks again for taking the time to share your thoughts with us on this topic. We appreciate it, and we hope this helps provide additional context for the change.

13 May

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Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.

10 May

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The Elder Scrolls Online v7.0.3 activates a new event for testing this week, the Year One Celebration. We also have many fixes for Companions and Rockgrove Trial, including disabling Hard Modes for the first two bosses to aid in testing the final boss more thoroughly. Also included are several fixes affecting combat along with a few additional adjustments. We appreciate everyone’s feedback and bug reports thus far! Please remember if you come across a bug you’d like to report, we prefer you use /bug in-game and include any relevant details or steps to reproduce the issue. The size of this patch is approximately 895MB.



[list]
[*] New Features / Updates / Big Changes[list]
[*] Year One Celebration[/list]
[*] Template Updates
[*] Fixes & Improvements[list]
[*] Chapters & DLCs[list]
... Read more

03 May

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Thanks for the information, everyone. Could you please provide your UserID/character name?
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The Elder Scrolls Online v7.0.2 includes numerous fixes for Companions and Rockgrove trial, along with several adjustments for item sets and their scaling. We also have added a new event for testing this week – the Pan-Elsweyr Celebration – and will be running several tests to assess the impact of Companions on in-game performance. We’ve also copied all PC EU characters in this patch, which is approximately 181MB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] Pan-Elsweyr Celebration
[*] Companion Performance Testing[/list]
[*] Known Issues
[*] Template Updates
[*] Fixes & Improvements[list]
[*] Chapters & DLCs[list]
[*] Blackwood
[*] Greymoor
[*] Wolfhunter[/list]
[*] Combat & Gameplay[list]
[*] Combat & Abilities
[*] Itemizatio... Read more
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The Elder Scrolls Online v6.3.9 fixes a few UI and mail related issues, along with your character not being properly dismounted when navigating the Outfit Style menu. The size of this patch is approximately 77MB.




General
[list]
[*] Going into an Outfit Style menu while mounted will now fully dismount your character.
[/list]


General
[list]
[*] Fixed an issue where mail wasn’t appearing even though you had a new mail notification.
[*] Fixed a UI error that would occur when opening expired mail after it had been previously viewed.
[/list]

Gamepad Mode
... Read more

28 Apr

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FYI: We'll be taking PC NA offline for maintenance at 3:30pm EDT today to address these issues. https://forums.elderscrollsonline.com/en/discussion/572069/
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Hi everyone,

In order to address the current in-game issues on PC NA, including situations where you aren't able to zone or perform abilities, we will be taking PC NA offline for maintenance today at 3:30pm EDT (about 15 minutes from now). We expect maintenance to last approximately 2-3 hours. Thanks in advance for your patience.