ZOS_JessicaFolsom

Hi everyone,

Thanks again for your patience and for sharing details about this issue. We are currently testing a fix for Ember's questline, and once it passes it'll go into an incremental patch.

Insignia91;c-7616504

This is happening to me in Isobel's quest. Every time I abandoned the quest I have to start over and get stuck at the same spot.

Do you have any more details you could share, @Insignia91 ? What step of Isobel's quest were you on? What was happening?

Hi all,

Thanks for reporting this. We can confirm we're investigating this and are working on a fix, which will be including in a future incremental patch.

Hey all, thank you for reporting this. Please keep these coming - the screenshots of where the leads are not accessible are especially helpful, so we can get them fixed in future incremental patches.

WikileaksEU;c-7615622

Character name: Voodoh
Server: PC EU
Step: I searched for High King Emeric and then I have to go back to Queen Ayrenn.

I've tried leaving the zone but it did not help.

Thank you! We checked in with our Content team this morning and they provided the following instructions on where Queen Ayrenn should appear:

There's a path directly from the Flooded Coast Wayshrine, going north, that will take you to a pile of bodies and then Queen Ayrenn will pop up and come over to you. The Wayshrine should be slightly northwest of where the map pin currently is.

Could you give that a try?

Hey @WikileaksEU are you able to provide any additional info? What step of the quest are you on? What server? May we get a character name? Does leaving the area and returning result in any changes?

Thank you!

vincentxavier;c-7614971

There was probably another vent active at the time. If it is like the Dolmens, then there can only be one Vent active at a time.

Yep, Vince beat us to it. They do randomly spawn throughout the zone, so if you 're standing in the same spot you may get lucky and have it respawn right there again but the spawns do move around the zone.

We recently identified and banned over 400 ESO accounts for Terms of Service violations related to cheating. Specifically, manipulating the game client in unintended ways using a third party cheat program. We would like to remind everyone that manipulating the game client and using any unapproved third-party applications, programs, scripts, or any other game modifying mechanic used to change the game play experience is strictly prohibited.

All players who were banned have received a message from our Customer Support team. Any players who have questions about a ban or would like to appeal the decision may contact us via this form: https://help.elderscrollsonline.com/app/answers/detail/a_id/8540/

We recently identified and either banned or suspended several hundred ESO accounts for Terms of Service violations related to cheating. Specifically, manipulating the game client in unintended ways. We would like to remind everyone that manipulating the game client and using any unapproved third-party applications, programs, scripts, or any other game modifying mechanic used to change the game play experience is strictly prohibited.

All players who were banned or suspended have received a message from our Customer Support team. Any players who have questions about a ban or suspension or would like to appeal the decision should contact us via this form: https://help.elderscrollsonline.com/app/answers/detail/a_id/8540/

Thank you.

Hi @Iamtall (and the rest of the winners from our Global Reveal event),

Firstly, we apologize for the many delays with getting all the items in your winning prize packs out to you. We understand your frustration and disappointment. On our end, we did encounter some significant shipping delays with some of the items, and that ultimately held up our shipment to you. We're taking this learning into consideration for future prize packs.

We're reaching out to each of you this week, and again next week once we've shipped out the remaining items we owe each of you (with a tracking number). You will receive all the items we promised.

Again, we're sincerely sorry for the long delays.

We want to let our players on Xbox Series X|S know about a known issue. The size of the next few ESO incremental patches may be larger on Xbox Series X|S than other platforms. This is not intended, and we will be working to resolve the issue across future incremental patches. Thank you for your patience.

Hi everyone,

We will be bringing down the PC-EU ESO server on Tuesday, September 14 at 3:00am EDT/9:00am CEST to address a back-end issue. We expect the maintenance to last until 10:00am EDT/4:00pm CEST.

Thank you in advance for your patience.

Hi everyone,

This morning we ran a hotfix that restored housing storage chest contents for those players who were still missing them. This issue is now full resolved. If you believe that you are still missing any contents from your housing storage chests, please reach out to our Customer Support team here for assistance.

Thanks again for your patience!

We have completed the PC/Mac & Stadia server hotfix that fixes an issue where players could find the contents of their housing storage chests missing after deleting a low-level character. This issue is now resolved and will no longer occur. We have also turned on character deletion once more.

We are still investigating a fix for players who have already encountered this issue and are missing the contents of their housing storage chests.

Thank you all for your patience.

In response to a recently identified issue involving housing storage chests, we are temporarily turning off character deletion on the PC/Mac & Stadia servers until we can apply a hotfix. We plan to roll out the hotfix later this afternoon, with no downtime. Thank you for your patience!

Hi everyone,

With the launch of Update 31, we identified an issue where expired Antiquities leads are removing Antiquities Codex progress. We are pushing a fix for this issue on August 24 at 4:00 AM EDT/10:00 AM CEST. This hotfix will require us to take down the PC/Mac & Stadia ESO servers, and we expect the maintenance to last around three hours.

This hotfix will stop this issue from happening after we bring the PC/Mac & Stadia servers back online tomorrow morning. We are still investigating a fix for players who have already encountered this issue and are missing Antiquities Codex entries and leads.

Thank you in advance for your patience.

Thank you all for the additional info and clarifying that you are still having this issue, even without any addons enabled. We're investigating.

colossalvoids;c-7368798

By the way can the team look at issue when you're previewing items at the outfit station out personalities applied refreshing to no personality state always, it's from at least last year and wasn't mentioned since.

Thanks!

Hello! We can confirm that what you're describing is working as designed, and not a bug. That said, we are always looking for ways to improve the Outfit Station experience and hear you on wanting to be able to preview outfit changes with your chosen personality equipped (and also you, @ADarklore, on the weapon enchant VFX).

Both are a little more complex than a simple on/off toggle. For example, some personalities have weapon animations (such as pulling out and flipping a dagger) that would conflict with showing your actual weapon. We do see your improvement suggestions, though, and the team will discuss them. Thank you!

MinuitPro;c-7369157

One of my guildmates stated she had an addon that prevented it and didn't realize it. There was a setting in there to prevent it. (Sadly, I don't recall which addon it was.)

That's helpful, thank you. @xpolilla might you be able to disable your addons and see if one might be causing this issue?

@xpolilla Are you able to say if this started today, or might it have been earlier?