ZOS_JessicaFolsom

Thanks for the feedback on this @Danikat! We've passed this along to the dev team. :)

Hey @TumlinTheJolly as a heads-up, we just wanted to let you know we passed your feedback along to the team who works on Tribute and they are going to look at this. While a lot of factors can play into how long a match goes, they did agree that 80 minutes is longer than intended for any one match.

Erickson9610;c-8262118

I appreciate the stream ZOS did, but it feels like part 1 is a rehash of what was said in the stream. Most of the new information would come from part 2.

In some ways it is, you're right. We gathered these questions before the Cyrodiil Champions Q&A stream, and that stream was something we decided to do due to the amount of confusion over the test. It was the right decision, but there is some redundancy with the written Q&A we were already working on before the stream. One of the biggest benefits to this written Q&A is we can answer some of the more specific questions, and also localize it into extended languages.

Hello! Cross-posting from this thread. ZOS_JessicaFolsom;c-8259944

Hey all, we just got word that an internet service provider in the EU area is performing mandatory maintenance tonight and that is the cause of the population drops on EU servers. It sounds like the maintenance runs until midnight Eastern Time (approx. another 4 hours and 20 minutes) so there may be additional population drops for European servers during that time. Sorry for the interruption. :/

Hey all, we just got word that an internet service provider in the EU area is performing mandatory maintenance tonight and that is the cause of the population drops on EU servers. It sounds like the maintenance runs until midnight Eastern Time (approx. another 4 hours and 20 minutes) so there may be additional population drops for European servers during that time. Sorry for the interruption. :/

Hey everyone! We wanted give you an update on how the PVP Q&A is coming along. As noted in the message above, we got a lot of thoughtful questions. There are so many we'd like to answer that we are going to split the Q&A into two parts, with the first part focusing on questions about the upcoming Cyrodiil Champions test on the live servers. There have been, understandably, many questions about that. Timing-wise for Part 1, we're looking at either next week or the week of Feb. 4. Part 2 of the Q&A will focus on more of the broad PVP questions, and follow the first batch. Thank you!

Thank you for the questions, everyone! This thread is now closed as we collate and organize the questions. Between the thread here and on Reddit, we have quite a few!

Hi everyone! As a follow-up to this comment and as we continue planning for next year and beyond, we wanted to ask for your input on a few specific topics related to our communication and engagement opportunities.

• For Reddit AMAs, do you prefer when they are focused on specific topic and/or team, or when they are broad and open to all topics?
• Similarly, for planned Q&As on the forums, what are everyone’s thoughts on them being a broad “grab bag” style Q&A versus themed around a specific topic such as PVP content? Do you have a preference?
(Answering "both" for this question and the one above it is fine, to...

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Thank you for all the great questions so far, everyone. We are keeping a list to help inform what we need to answer and explain more later. And we will. One thing we do want to clarify today are the questions about seasonal content. Our plans are not to remove content such as quests, stories, and new areas like some other games do when a season is over.

Hey everyone, we've been seeing a recent increase in malicious activity targeting our servers, so we have made adjustments on our end to address this threat. Because of this, you may experience decreased game performance while these adjustments are in place. Please note that this is not related to the datacenter power failure last week. We will continue to monitor for any malicious activity, and thank you for your patience and understanding.

Hey all, just confirming we were seeing this too. I was really missing the "Recent" and "Dev Tracker" in the nav bar for the last few hours. This was related to the ongoing datacenter issue, as our website was down as well (and looks like it's back!) and the nav bar is part of our website.

NotNi.ya;c-8233804

Thanksgiving is over, We were told we could get an update or at least a small "we're still looking at it" copy pasta. still nothing! its about to be Christmas. should we just give up?

We have a Q&A post prepped and were going to share it today in this thread, then the datacenter power failure happened and honestly it didn't seem like the best time. It is all ready to go, though, and we'll post it tomorrow. This may be getting a little to in the weeds, but one of the reasons more meaty posts and Q&As take a little extra time is we localize them into extended languages (12 not counting English) so that as many of our players as possible can benefit from the answers.

ApoAlaia;c-8235233

That is really decent of you <3 Also, thank you for the update. I just can't help it, my human brain wants to find patterns.

Oh, same. I totally get it. Please know, though, everyone that this was a case of really unfortunate timing. :s

Hey all, we understand with the timing being what it was, why some are speculating that the Crown Store issue and datacenter power failure are connected. They are not, despite the unfortunate timing. When we have a Crown Store issue, at most we lock the Crown Store and push a hotfix. Crown Store fixes, especially those related to pricing, do not usually require downtime. We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

Hey all, we wanted to let you know we posted a follow-up over here to answer some questions and concerns from a few different discussion threads. Thank you. :)

thejadefalcon;c-8231991

Why not just turn it off? At least until your testing can be done?

This is fair question and was also the first one we asked when this was first reported. It takes time to push fixes across to completion, between the multiple teams involved, certifications, etc. This isn't something that we are able to hotfix and requires an update. Doing a temp update to effectively undo a fix that is already coming and pivot to another approach would make the actual fix take even longer.

Earlier this year we had the great pleasure of meeting so many of you in Amsterdam when we celebrated the 10-year anniversary of The Elder Scrolls Online. At the time, we had also planned a North American gathering for 2025. While we will continue to celebrate a decade of ESO with in-game content, activities, rewards and more, we will no longer be hosting an additional large-scale in-person event in North America. This was a difficult decision to make – we love hanging with the ESO family! – and we plan to continue holding smaller gatherings in various global locations, including meetups at industry events. Meanwhile, our focus, as always, continues to be on the game itself – on delivering fun, engaging, welcoming and challenging content for longtime and new players alike. From all of us at ZeniMax Online Studios, thank you for being such a dedicated part of the ESO community. 

Hey all, we're aware that some players are having issues logging into Xbox EU and are working on it. This will require a server reboot, which we are queueing up now.

Hi all! We have confirmed that there is an errant Crazy King map in the Capture the Relic weekend mix, so you may have that one pop during this battlegrounds weekend. Thank you for reporting this to us. It will be fixed for future Capture the Relic battlegrounds weekends. XSTRONG;c-8231964

You cant play 8vs8 during the event?

Hi @XSTRONG! Thanks for the question. Correct, you cannot play the standard "all game modes" in the 8v8 queues while an event is active that highlights specific game modes.

ZOS_JessicaFolsom;c-8231937

We're also looking into why the link appeared that way in the email you got, @doright.

As a follow-up to this specific piece, we've confirmed that the link in your email is legitimate and part of our tracking. Knowing who clicks on these links (through SendGrid) is one of the ways we can better understand if people are getting our correspondences and if they are effective, and ultimately helps us improve our email efforts and identify any issues. We do appreciate you asking, and it's good to be overly cautious with emails and links that look off, especially this time of year.