ZOS_JessicaFolsom

Hi @Vicquemare! Thanks for bringing this to our attention. We are looking into this.

HI @N00BxV1 - thanks for reporting this. Could you check and see if the style is in your list of known styles already or not?

Hey @AvalonRanger thanks for the report. Are you able to provide any additional details that may help us reproduce this issue? You mention that "other dungeons have this type of bug" as well. Which dungeons? And it is specifically doors? Is it everyone in your party or just you?

Lastly, is this new as of today, or was it happening before today's update?

Hi all,

We can confirm that this is a tooltip error. The tooltip for Empower should say it increases Heavy Attack damage by 80%. This will be fixed in a future patch.

Thank you!

Hi everyone,

We have just completed a hotfix on all realms that included the following:
[list][*] Fixed an issue where some players had an excess amount of Champion Points upon logging in after a Champion Points reset. (Excess Champion Points were not permanent.)
[*] Fixed an issue where Collector's Edition mail was not properly appearing in the in-game mailbox for some players.[/list]

Thank you for your patience!

Thank you for raising this, @Woeler - to confirm for everyone, we are investigating this.

Hi everyone,

Thanks again for your patience and for sharing details about this issue. We are currently testing a fix for Ember's questline, and once it passes it'll go into an incremental patch.

Insignia91;c-7616504

This is happening to me in Isobel's quest. Every time I abandoned the quest I have to start over and get stuck at the same spot.

Do you have any more details you could share, @Insignia91 ? What step of Isobel's quest were you on? What was happening?

Hi all,

Thanks for reporting this. We can confirm we're investigating this and are working on a fix, which will be including in a future incremental patch.

Hey all, thank you for reporting this. Please keep these coming - the screenshots of where the leads are not accessible are especially helpful, so we can get them fixed in future incremental patches.

WikileaksEU;c-7615622

Character name: Voodoh
Server: PC EU
Step: I searched for High King Emeric and then I have to go back to Queen Ayrenn.

I've tried leaving the zone but it did not help.

Thank you! We checked in with our Content team this morning and they provided the following instructions on where Queen Ayrenn should appear:

There's a path directly from the Flooded Coast Wayshrine, going north, that will take you to a pile of bodies and then Queen Ayrenn will pop up and come over to you. The Wayshrine should be slightly northwest of where the map pin currently is.

Could you give that a try?

Hey @WikileaksEU are you able to provide any additional info? What step of the quest are you on? What server? May we get a character name? Does leaving the area and returning result in any changes?

Thank you!

vincentxavier;c-7614971

There was probably another vent active at the time. If it is like the Dolmens, then there can only be one Vent active at a time.

Yep, Vince beat us to it. They do randomly spawn throughout the zone, so if you 're standing in the same spot you may get lucky and have it respawn right there again but the spawns do move around the zone.

We recently identified and banned over 400 ESO accounts for Terms of Service violations related to cheating. Specifically, manipulating the game client in unintended ways using a third party cheat program. We would like to remind everyone that manipulating the game client and using any unapproved third-party applications, programs, scripts, or any other game modifying mechanic used to change the game play experience is strictly prohibited.

All players who were banned have received a message from our Customer Support team. Any players who have questions about a ban or would like to appeal the decision may contact us via this form: https://help.elderscrollsonline.com/app/answers/detail/a_id/8540/

We recently identified and either banned or suspended several hundred ESO accounts for Terms of Service violations related to cheating. Specifically, manipulating the game client in unintended ways. We would like to remind everyone that manipulating the game client and using any unapproved third-party applications, programs, scripts, or any other game modifying mechanic used to change the game play experience is strictly prohibited.

All players who were banned or suspended have received a message from our Customer Support team. Any players who have questions about a ban or suspension or would like to appeal the decision should contact us via this form: https://help.elderscrollsonline.com/app/answers/detail/a_id/8540/

Thank you.

Hi @Iamtall (and the rest of the winners from our Global Reveal event),

Firstly, we apologize for the many delays with getting all the items in your winning prize packs out to you. We understand your frustration and disappointment. On our end, we did encounter some significant shipping delays with some of the items, and that ultimately held up our shipment to you. We're taking this learning into consideration for future prize packs.

We're reaching out to each of you this week, and again next week once we've shipped out the remaining items we owe each of you (with a tracking number). You will receive all the items we promised.

Again, we're sincerely sorry for the long delays.

We want to let our players on Xbox Series X|S know about a known issue. The size of the next few ESO incremental patches may be larger on Xbox Series X|S than other platforms. This is not intended, and we will be working to resolve the issue across future incremental patches. Thank you for your patience.

Hi everyone,

We will be bringing down the PC-EU ESO server on Tuesday, September 14 at 3:00am EDT/9:00am CEST to address a back-end issue. We expect the maintenance to last until 10:00am EDT/4:00pm CEST.

Thank you in advance for your patience.

Hi everyone,

This morning we ran a hotfix that restored housing storage chest contents for those players who were still missing them. This issue is now full resolved. If you believe that you are still missing any contents from your housing storage chests, please reach out to our Customer Support team here for assistance.

Thanks again for your patience!

We have completed the PC/Mac & Stadia server hotfix that fixes an issue where players could find the contents of their housing storage chests missing after deleting a low-level character. This issue is now resolved and will no longer occur. We have also turned on character deletion once more.

We are still investigating a fix for players who have already encountered this issue and are missing the contents of their housing storage chests.

Thank you all for your patience.