ZOS_JessicaFolsom

RizzlyBear;c-7276305

Thank the Divines...I had to stop playing since the Update....Bought white gear from NPC 5 times...

Sorry, @RizzlyBear :( It has been frustrating, for sure.

msetten;c-7276303

Will this also be fixed for console before it gets released next week?

Yes, we were able to get the fix into the build for console launch.

Hi everyone,

We wanted to let you know that the issue where Companions would sometimes lose their equipped gear is being fixed during a hotfix with downtime tomorrow morning (June 4.) Thank you again for reporting this and providing such helpful details.

You can see the full hotfix message for tomorrow here.

NeillMcAttack;c-7273063

@ZOS_JessicaFolsom

Could this have something to do with the 5 piece bonus bug? As most of the sets I have heard reported appear to be sets that are commonly only ran on one bar!

Dev believes it might be, though we are still investigating the issue. Thanks for passing this one along as well. :smile:

Thank you. Just saw a similar post about another set (but the same behavior) by @MirandaSharp in another thread. We're investigating. This may be related to the issue described here.

Thank you for the report @tymojamson. Have you noticed this happening with any other sets? Does swapping weapons trigger this 100% of the time?

Hi all, we want you to know that we have seen this thread and are investigating.

Thanks for the character info, @BrentBlemish and @PureEnvelope35! We've passed these along to Dev to help with their investigation of this issue.

robpr;c-7272282

No disconnects, relogging or swapping to Mirri didnt fix. Gear was permanently gone.

Thank you. Was it Bastian or Mirri? Or did you encounter this issue with both?

Hi @robpr we're investigating this. Did you experience a disconnect at any point during the situation you described? If you relog, does Bastian's starting gear re-appear?

BrentBlemish;c-7272230

My character Hugs N Pugs

The pieces that I have equipped are two daggers and jewelry. I have to completely unequip all of them and re equip them fully to get the 5 pc back.

Zone transitions are almost anywhere honestly. I traveled to Blackwood from a player home, I lost the bonus. When I logged in today I lost the bonus. After running around blackwood and went into a Oblivion portal tranistioning into the deadlands, I lost the bonus. When I started bastion quest line and walked into Deepscorn Hollow for his quest, I lost the bonus. So it's almost any transition honestly.

Hiya! :smiley: Thanks so much! Is this on PC-NA or PC-EU?

@PureEnvelope35 Thank you for the info. May we get a character name or two? We're taking a look at specific character set-ups as part of our investigation.

Hey @BrentBlemish thank you for the info. We are aware of this and actively investigating. What is the character name for the character you are experiencing this on? Also, what pieces do you have equipped and could you provide a few zone transition examples where you have had this occur?

Thanks!

Hi @SamaelHQ! As @essi2 noted, it was always intended to come out along with the next Crown Crate season release following Blackwood and Update 30. In this case, that will be mid-June. We'll share a date and more details about it shortly before the new season begins, as usual.

Hi everyone, we wanted to give you an update on the item UI issues currently on the ESO console servers. Due to certification timing for the upcoming Blackwood Chapter and ESO Console Enhanced, we will not have any more console incremental patches before the Blackwood and Update 30 launch. The fix for this issue will be in the Update 30 launch patch on June 8. In the meantime, we encourage you to use the temporary workarounds for these issues, linked below. We understand this is frustrating and thank you for your patience.

What do I do if menus and inventory screens aren't updating properly? https://help.elderscrollsonline.com/app/answers/detail/a_id/53089

What do I do if I'm experiencing a lag or delay while selling items? https://help.eldersc... Read more

dvcod;c-7207414

Jessica might you post back on this thread when the patch has the problem fixed......thanks

I'll try my best, yep! It will be in the patch notes as well.

Durnik;c-7203904

I think you mean you are "digging" into it...

Lol okay you got a chuckle out of me this morning. ;)


Update for everyone: We did discover an issue with this Antiquity that is likely causing the lingering issues reported in this thread. We have a bug in for it and a fix will be scheduled. Thanks again!

gref;c-7203030

PC/NA

Thank you, @gref! We're doing some additional investigation on this.

Those of you still experiencing this issue, could you please let us know what server and platform you're on? We see a few mentioning the Xbox servers and one PS4. Thank you!

Hi all! We can confirm that the third and final fragment for the Deadlands Firewalker Personality will be available during our next in-game event, Midyear Mayhem, in June.

Hey @James-Wayne! We're happy you like that piece of art! We do have a full suite of wallpapers featuring it in progress. We should be releasing them sometime in the next couple weeks, so keep an eye out on the website or our official social media channels. Thanks!

Hi all, we can confirm that we have a bug in for this and a fix is planned for a future update. Thank you!