ZOS_JessicaFolsom

This is the official discussion thread for the "Expose a Sinister Plot in the Blackwood Prologue" blog article.

Begin a journey that will take you to the upcoming Chapter and beyond with the Blackwood Prologue, now available for all ESO players!

This is the official discussion thread for the "Discover Tamriel & Save During Our Free Play Event" blog article.

Play ESO for free and save on both the game and Crown Packs during our Free Play Event and sale!

This is the official discussion thread for the "Master Relics of the Wild Elves with Ayleid Crown Crates" blog article.

Claim the magical relics and curiosities of a once-proud race of Elves with Ayleid Crown Crates, coming soon to the in-game Crown Store!

Here's a full list of all the rewards contained in Ayleid Crown Crates:

Radiant Apex Rewards:
[spoiler][list]
[*] Culanda-Born Senche
[*] Varla-Born Wolf
[*] Welkynd-Born C... Read more

Hi @parietic! One of our Engineers is looking into this and we have a few follow-up questions.

[list]
[*] Is this issue still happening to you? If so, at what frequency is it happening?
[*] Also, if the issue is still happening, have you noticed if it's happening only when you first log in? Or is it also happening when you transition between zones? (Any other "triggers" you've noticed?)
[/list]

Thanks so much!

Hi everyone,

We did identify the cause of some players not getting the event-related drops they should, and have now fixed it on all platforms. We appreciate all the info everyone provided. It helped us identify and fix the cause. If you missed out on event tickets or boxes due to this issue, please contact our Support team via help.elderscrollsonline.com

Thank you!

Thanks for the replies, everyone. We're investigating - in the meantime if you don't get your event tickets or box drop as you should, please do submit a Support Ticket (and thank you to those who already have.)

Hey all, we're looking into this. For those of you reporting that you are getting no Event Tickets and no box, are you getting any other loot from the boss? And are you manually looting or using an auto-loot addon?

Hi @jahaposada - we're looking into this and could use a few additional details.

[list]
[*] Are you playing via a Stadia, Steam, or native ESO client?
[*] What ISP are you using?
[*] Are you able to get to character select? If so, could you try logging into a few different characters to see if one seems more problematic than others? (And if so, what zones/locations are the problematic ones in?
[/list]

Thank you

Hey all, we'd like to clarify what was said so this doesn't turn into something more. During our last ESO Live, one of our viewers expressed that they'd love to see some of the previously released houses return to the Crown Store in December so they could gift them to their friends. I said I thought that was a great idea and that we'd pass it along to the Dev team.

When we pass suggestions and ideas over to the Dev team, that doesn't necessarily mean they will happen and in many cases they don't or can't due to any number of reasons. So while we did pass along your suggestion, the plans for December were already locked in. The team did think it was a great idea, though, and is keeping it in mind for the future.

Hi everyone,

We wanted to let you know what we’re planning for the Update 28 game performance preview, and when you’ll see it. This Saturday, September 19, we’ll be sharing new details on a variety of topics during our Dark Heart of Skyrim Year-End Preview stream, including the upcoming Markarth DLC and Update 28 base-game features and improvements. We’ve got all-hands-on-deck preparing for the stream, and will be sharing the Update 28 game performance preview in the weeks that follow.

We’re also making some changes to the update-based game performance preview posts, based on feedback and reactions to the last one. In addition to a preview of the game performance improvements we have lined up for Update 28, you can also expect a summary of how the Update 27 game performance improvements went and related next steps. This does mean that we won’t have the Update 28 game performance preview for you before PTS launches (date info coming soon).

Thank you all for yo... Read more

Thanks for the info, all. We now have a bug in for this and the team is investigating.

Thank you for the video @parietic! It's super helpful and we're investigating. @Oingloin could you let us know if you experienced this issue in the same area, or somewhere else?

Hey @Oingloin where did you experience this? (What zone and area?) And what types of innocents did your Dark Shade attack? The NPC names or at least location would be helpful.

If you are still encountering an issue loading into the PC-EU server, could you please provide the following info?

[list]
[*] Account name (UserID)
[*] Names of the characters you're trying to play
[*] Where those characters are in the game
[/list]

Thank you!

Hi everyone,

This morning, we are granting the missing rewards to players who have earned enough AP to gain additional Rewards for the Worthy since using an Alliance Change Token but didn't due to the bug that surfaced with the launch of Update 26 on PC/Mac (and is now fixed). If you are one of the players who was owed some Rewards for the Worthy, you will receive the replacements in your in-game mail just like they normally arrive.

Thank you and please let us know if you have any questions.

Cinbri;c-6855700

I hope any of those will fix new bug twhere using gap-closer ability during high latency, i.e. primetime cyro will guarantee result in your charater to be desynced.

Just checked in with the team about this and they are still investigating the root cause of this one.