ZOS_JessicaFolsom

Hey all, this should be resolved. Please let us know if you spot any further issues with leaderboards not updating. Thank you!

Hey @ProudMary! Thanks for the report. We're investigating.

Salve, volevamo condividere un aggiornamento sulla manutenzione dei nostri hardware. I lavori sul server Xbox EU inizieranno il 16 agosto alle 02:00 e finiranno il 16 agosto alle 17:00. Quando la manutenzione verrà completata continueremo a monitorare le prestazioni del server Xbox EU.

مرحبًا بالجميع،

أردنا مشاركة مستجدات عملية الصيانة المتعلقة بأعمال تحديث الأجهزة الجارية. سنبدأ العمل على Xbox EU في 16 من أغسطس في
الساعة 3 صباحًا وسينتهي في الساعة 6 مساءً بتوقيت السعودية. بمجرد اكتمال عملية الصيانة، سنراقب أداء خادم Xbox EU.

Hallo allemaal,

We willen een onderhoudsupdate delen over onze lopende hardware-opwaardering. Het werk aan Xbox EU begint op 16 augustus om 02.00 uur CEST en eindigt om 17.00 uur CEST. Zodra het onderhoud is voltooid, zullen we de prestaties van de Xbox EU-server in de gaten houden.

Cześć, chcieliśmy podzielić się informacjami na temat prac przy wymianie sprzętu. Prace na serwerach Xbox EU rozpoczną się 16 sierpnia o godz. 2:00 i zakończą się 16 sierpnia o godz. 17:00 CEST. Po zakończeniu prac serwisowych będziemy monitorować wydajność serwera Xbox EU.

Olá, pessoal,

Gostaríamos de compartilhar uma atualização de manutenção relativa ao nosso trabalho de renovação de hardware. A manutenção no Xbox EU começará em 15 de agosto, às 21h BRT e terminará em 16 de agosto ao meio-dia. Após a conclusão dela, monitoraremos o desempenho do servidor Xbox EU.

Herkese merhaba,

Devam eden donanım yenileme çalışmamızla ilgili bir bakım güncellemesini sizlerle paylaşmak istiyoruz. Xbox Avrupa çalışması 16 Ağustos TSİ 03.00'te başlayacak ve 16 Ağustos TSİ 18.00'de sona erecek. Bakım tamamlandığında Xbox Avrupa sunucusunun performansını gözlemleyeceğiz.

各位玩家，你们好：

为了实施硬件更新，我们即将对主服务器进行维护。Xbox欧洲服务器维护时间为北京时间8月16日早8点至北京时间8月16日晚11点。我们将在维护完成后持续监控Xbox欧洲服务器的性能表现。

Hi everyone,

We will be taking the PC EU megaserver offline for a reboot maintenance beginning at 11am EDT/5pm CEST to address an issue where some players are getting disconnected when trying to zone into/out of certain instanced areas. We anticipate the maintenance to take approx. 1-2 hours.

Thank you in advance for your patience.

Hi all,

The EU servers are back up and running now. Thank you for your patience!

Hi all! We've investigated this and confirmed what you're reporting. We've got a bug in for it. Thank you!

Hello! Could you two clarify if there is actually Deadlands music playing in Apocrypha (which would be a bug), or if this is feedback about the music sounding too similar to the Deadlands music?

Thanks @ApoAlaia!

Just confirming the book idle animation is uncommon and won't play every time, but it is there! :)

Hey everyone. Thanks again for raising this. We've confirmed that new character slots are working but you may need to fully load into the game on one of your characters before it will appear. So, if you own Necrom and don't see the free character slot you expect, load into the game on a character then log back out and the free slot should be there.

Thank you!

MajThorax;c-7884112

ZOS_GinaBruno;c-7884104

Hey folks! As other has mentioned, if you own Necrom and don't see the free character slot, please do a relog and that should fix it. Thank you!

I did and I still have 9/9 character slots. I prepurchased necrom deluxe 2 months ago.

Hey all, we're looking into this. It sounds like relogging is doing the trick for some. If this is not working for you, could you please let us know the following?

[list]
[*] Did you just purchase Necrom today, or before today?
[*] What version of Necrom did you purchase? (Standard, Deluxe, Upgrade, etc.)
[*] Is Necrom greyed-out in the Crown Store for you? (Showing that you definitely have the entitlement on your account.)
[/list]

Hi everyone! We are aware and investigating. Thank you.

We have received some reports of customers receiving unexpected one-time password (OTP) emails. Unfortunately, it is common this time of year, especially in gaming, to see an uptick in account security-related activity.

Firstly, we want to let everyone know that we recently made some changes to the OTP system to enhance player security. You may see additional OTP emails for a short while, and it is possible they may appear in a foreign language. We also wanted to take this opportunity to remind everyone that OTP emails are designed to protect your account and to provide some tips on how to best protect yourselves and your accounts.

Anytime you receive a one-time password email that you didn't expect, we recommend you take the following standard steps:
[list]
[*] Delete the email without clicking any links
[*] Out of an abundance of caution, change your ESO password to a new, unique password
[*] Never reuse passwords from other accounts
[/list]
... Read more

This morning, we turned off Voice Chat Accessibility (speech-to-text) on our console servers to address a back-end issue with the feature. Players will still be able to toggle Voice Chat Accessibility on and off, but the system will not function while we have it turned off. We currently do not have an ETA for when we will turn Voice Chat Accessibility back on.

Please note that Narrate Chat (text-to-speech) is unaffected and still works.

Thank you for your patience. We will update this thread as we have more information.

Hello! For those of you encountering this issue, do you have ESO on Steam?