aeneia

This is intentional, yes! If we find that this isn't an issue at all for players (and it's just wasted space on the survey), that question may very well get replaced with something like "Riot has too many alternate currencies." I won't know until I see the data!

That said, a massive overhaul of all our alternate currencies makes me want to cry lol...RIP.

For this survey in particular, we're doing an "alpha" release from now until December in just a couple of regions. The finalized version of the survey will be ready to go at the start of 2020. Yes, we won't be able to track things longitudinally for these first three months. However, we'll be able to get some preliminary information (like, "What is seriously on fire right now for our players?) to help make more immediate decisions.

That way, once the survey is fully ready and good to go, we'll be confident that we're asking the right questions in the right way.

Hey there! Asking players to rank-order a set of 4 questions 12 times (or even like 6) is a HUGE cognitive ask! It probably would take them half an hour to have filled out the survey. We try to keep our surveys shorter, when possible, to respect player time. Also, Max Diffs work either by selecting the "most" option, or the "most" and "least" option. Sawtooth software doesn't currently offer a "rank the full set" option, although that would theoretically reduce the amount of screens we have to show. We use the "most" and "least" because it gives us the most data possible.

As for the vague estimation of preferences, we know that we (as Rioters) have a super different experience of the game than players. This is especially true of PIE, the team who works on things like Skins, Loot, Event Passes, and other in-game products. We want to make sure we don't bias the results by assuming our understanding is representative of player experience.

Thanks for the question :)

Hey there! Troll responses are responses that are invalid, and do not reflect real-world behavior. For example, if a player says, "Yes, I've purchased an Event pass," but they HAVEN'T actually purchased an Event Pass, it indicates that they aren't answering the survey honestly. That would be a "troll" response.

If a player says, "Yes I've purchased an Event Pass, and I f*cking hate them. They're terrible. Riot you suck." when they HAVE actually purchased an Event Pass, that is NOT a "troll" response, and would therefore be treated as a valid player opinion.

I hope this clears things up :)

*fistbump*

Thanks for replying! I didn't think you were objecting, but I think I misinterpreted your comment: "By repeating questions and options you can better ensure consistent responses to gain more accurate results. This combats people who just click through a survey without reading it." as being limited to just addressing click-through ("troll") responses, not being essential to the design of the survey. My apologies there for misunderstanding.

As for your point on objectivity, I'd love to see any academic papers you can point me to so that I can better understand your point. While objectively equal and subjectively different items would be IDEAL for a super clean Max Diff, I've never read anything to suggest that its methodology is inappropriate for something like this.

I don't want to dive too deeply into Reddit debates, so I'll probably sign off here. I appreciate your input -- this survey is iterative, so we're continuing to improve it (design-wise and pla...

Thanks for that! We're continuing to revise this survey as results come in, so it's still very much in the editable phase. Knowing that this is confusing or feels bad is super valuable. Thanks again :)

Hi there!

I'm Riot aeneia. I designed, wrote, and launched this survey.

I can't address everything you've brought up here, but I did want to mea culpa something, and hopefully provide a little education:

• That first question, about how recently you purchased in-game content. That was my bad. I forgot to include the option for "It's been more than a year." I done f*cked up there, and I'm sorry to make anyone feel like their historical purchases weren't important :(.
• As for the rest of the survey, I'd encourage you to look up Choice Based Modeling and Max Diffs. They're pretty brilliant methodologies that help us to prioritize different concerns. (And, yes, we know that something being knocked to the bottom of the list doesn't make it a non-issue. It just means it's less of an issue than the other things above it.)
• There's more to the repeated questions than just filtering out troll responses ;). Like I said, do some research on Max Diff...

Is...is this Mr. Farmer himself?

Can confirm. "I can't stop giggling about it." His exact words. Then he linked me to this thread.
I'm not sure which tickles me more. The release, or knowing how giddy it makes Usury.

The year was 2012. I was a senior in college. I'd recently made some new friends, and one of them introduced me to the game.
I played my first game as Teemo. It lasted 72 minutes.

SEVENTY.

TWO.

MINUTES.

Hey everyone! Riot aeneia here, Researcher on the Skins team. At Riot, we talk a lot about "Player Value" -- and, as Rioters/Gamers/Game Devs, we all have our own ideas about what that means.

I'm curious: What does it mean to YOU? (Specifically with regards to the stuff you buy in game).

If you're not sure what I'm asking here, here are some prompts:

• What makes a buy feel good?
• What's your favorite thing you've bought , and why?
• What makes a buy feel bad?
• What kinds of things make you regret a buy?
• What can we do for you, the consumer/player, to help you feel like we've got your back?

Thanks for your input :) Just hoping to bring some fresh perspective to the table.

EDIT: I don't work on the balance team EDIT 2: I just want to say thank you all for the really thoughtful replies. This level of engagement and detail really gives me something to work with. In case you're curious, this is informin...

I LOVE THIS

fair enough :) Either way, awesome work!

I like this!! Thank you for sharing!

This is really cool! I love when players re-envision our champions...especially to make them more "canon" or appropriately fitting to our universe.
Keep working towards your dream!
PS - I love liondance kog'maw :) Any chance you drew that one up?

I'm an Insighter who works on the Skins team, and Riot Sirhaian is one of the most amazing people I've worked with. His craftsmanship is out of this world, and he's always looking to make something that wows and delights our players.

...no, that's not right.

...He's always looking to BLOW OUR F*CKING PLAYERS' MINDS. (!!!!!!!)

It makes me so happy to see him getting some special recognition here. He deserves it. Way to go, Kevin!

LOOOOOOOOOLLLLL

Thank you. It's really nice to know we have people out there who understand that we're in a difficult position. Moreover, you go out of your way to explain that to people. I appreciate you.

<3 This.