It would be awesome to see you guys do something about alt accounts.
This is too big of a conversation to have in a reply to a reply on reddit, but we agree we could do a better job with some aspects of handling alt accounts. We've been thinking about this problem for a long time and we still aren't ready to talk solutions, but we haven't given up on trying to solve this problem.
Do yall plan to address the growing issue of players stacking with higher SR players on alternative accounts and getting boosted. This change is gonna make boosting an even bigger issue since placements matter even more now.
When we launched the changes that made the Wide and Narrow partitions this was definitely a big problem. Since then we've made the payout for that type of behavior extremely low. My apologies that it didn't launch (and for several weeks was not) in a great state, but do you have any recent examples of players doing this that we could investigate?
So, I have a followup question if you have the time and know/are authorized to answer -- do these resets and other matchmaking changes affect quick play at all, or is it strictly limited to the ladder only?
The resets we've done in OW2 don't affect Quick Play.
Every placement match will count as a wide group match right?
I actually didn't mention this in tomorrow's blog (I probably should have), but we'll be using Predicted Rank to make Narrow matches for players in Placements. This means it will be a lot easier to play Placements with your friends, which is the best way to play Placements anway! If you've never played a Competitive match in OW2 before your first game will still be Wide, but for the rest of us we can show Predicted Rank for the first game and that first match of Season 12 can be Narrow with friends in range.
Hectic for the first couple of weeks? We are getting a 2nd reset and we still haven’t fully recovered from the first.
The reason Morgan says 2 weeks is that we've learned a lot from our research on Stomps. You'll hear a lot more about that topic if you read tomorrow's Director's Take(over), but we can see that stomp rate does increase in Competitive when we do the type of Rank Reset we did in Season 9.
The good news is that they don't increase very much because we're not doing a full reset. The soft reset we do preserves a lot of data about your previous rank, but it also gives players that had been randomly slightly held back by their teams a chance to climb (and a chance for the people that were carried a chance to fall...). These anomalies would have resolved themselves with enough play, but we don't all have infinite time! This disruption lasted about 2 weeks last time before stomps returned to the exact same rate, and we feel pretty confident that the effect will be similar with Season 12's Rank Reset.
I don't want to downplay how hectic things might feel today though - we...
Read moreRead moreSeems like they want to do one every 6 months instead of every year
EDIT: okay nvm, Gavin just said in Emongg’s stream that ideally they do resets every year, but this one is going to “fix” something
My apologies, it sounds like I wasn't very clear. The current plan is every 6 months. This one is also changing some things you'll hear more about later this week.
The reason the game does this is because you have contextual comms turned on. When this option is turned on, the output voice line changes based on what you're aiming at. So if you're aiming at a teammate when you use the Group Up comm it'll send either "I'm on my way" or "I'm with you" based on how far the teammate is from you. Likewise, the "Come to me for healing" is a contextual voiceline that triggered because you're aiming at a teammate that has lost some health.
It seems in your case, you actually may prefer to turn this option off. It's in your communication settings.
This is correct, thank you! This originally wasn't an option, but it's been in the game for quite some time now and it's defaulted to "Off" because of the frustration the OP is experiencing. It seems that for some people it's somehow set to "On" even with the default being "Off" though, apologies for that.
The exact option can be found under Controls -> Communication -> Ping - Options. It's called "Enable Contextual Comms Wheel". If you use our new search function in Options, just searching for the word "contextual" will find it quickly, since it's the only option with this word in it.
May I ask why?
So that we can investigate the issue.
Would you mind to send me your battle tag?
May I get a replay code for this match?
while we're on the topic of wide/close matches - how is the team feeling on the MMR range that makes a group qualify as wide or normal?
There's been a few situations where i play with friends i always played with, and we feel like we are similarly skilled, but we have to basically forgo climbing together cos we're apparently a wide group.
That's part of what Morgan is saying in this video - we're allowing wider duos to be considered Narrow. If you're not a duo though, the amount of rank you gain or lose is based on actual width though (not just being flagged as Narrow or Wide), so if you're just barely outside the Narrow bracket then the amount your rank changes with wins or losses will be very close to normal. You could still climb (or fall...) now.
Not sure if this is on their radar but doing any placements automatically makes your group wide which is not fun. I’m not sure if they would even have a work around but I’ve had absurd duo queue times even though we were the same rank just because one of us was placing.
This is on our radar, we agree it's a problem.
Are you able to get a replay code for this match? If so, could you send it to me?
May I get your battletag?
May I get your bnet ID?
Hey all, my apologies for this issue. We were testing some changes to Group Respawn in the midseason patch and intended to revert them, but I failed to undo an important element.
The bug we have right now is that if any hero could be Group Respawned, all heroes will be Group Respawned (on a given team - the bug doesn't affect the other team). This is bad, because it means your respawn time can be averaged several more times than intended, leading to the 20+ second respawn times players are talking about in this thread. If you see a longer black screen when respawning, that's caused by the bug. Fortunately Group Respawn is still disabled in Overtime, so at least this won't stack as some players in this thread have hypothesized.
We're working on a fix, but it won't be ready before the weekend.
What this sub took from this interview: "Mercy mains were getting boosted!"
What this sub should have taken from this interview: There's a reason the rankings only take wins and losses into account and not performance. They tried the other way and it's a mess because stats don't always translate into skill in a team shooter
Replying here too since the most upvoted post changed. Yeah, it's a really nuanced topic and the example I used wasn't great because this was a problem for our whole cast and Mercy was not the biggest problem.
Just to be clear to anyone reading this after only watching this clip, this was a system we removed many years ago in OW1 and the effects of the problems it caused were erased long ago too.
Couldn't have said it better myself, other than to just clarify this was OW1 only problem and was fixed years ago.
Oh and I'm a single Winter, not plural Winters as this post title implies.
Everyone who played at the time knows and remembers this, but let’s put this into context.
It was a bug, it was only really a thing for a few seasons, and it was not all Mercy players only ones that had oddly low heal stats but were still winning games.
It wasn’t a problem at all anymore after Season 8 when they removed performance based SR for all games above Diamond.
Couldn't have said it better myself, other than to just clarify this was OW1 only problem and was fixed years ago.
Thank you so much for bringing this forged version of a real customer service ticket to our attention! Given that there is a real customer service ticket number with the same digits used in this fake ticket, we think it's pretty likely that this post was written with the intent to hurt faith in the reporting system by someone that didn't learn their lesson. This type of forgery is new for us on OW2, so we'll be watching more carefully for this type of thing going forward!
For any real players reading this that have seen messages similar to these, we're working to improve our process for what chat is included in the chat history section. We know we can do better here when it comes to showing the most disruptive language that was used that resulted in the account action.
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