foodprinter

I checked your tickets And I can see that CS responded back to you with instructions. Please check your tickets and follow them. Let me know if you still have any issues.

I'm afraid there's no way to do that. The only way to earn clan resources is to play clan battles.

Pingplotter is currently the best tool to investigate connection issues. Let me know if you have any issue with support so I could escalate it if needed.

When it comes to connection issues most players think that it's WG to blame for any disconnects but it's not that simple. The most important part is to understand where these issues occur. If that's your router or network settings - it should be fairly simple to resolve. If any issues on the server - we can reach out to the appropriate team. But very often problems appear on the ISP side and those are a little harder to deal with since ISP generally don't recognize these issues unless you provide them some proofs. Support is there to help you no matter where your connection issues appeared

@iangyl89 Try asking in the dedicated pinned thread in the Bugs and feedback section. One of the developers responsible for MacWrappers is checking that thread on a regular basis. This thread should not be used for MacWrapper support anymore.

It might be true but sometimes players don't really understand some game mechanics. That's why I'm here to help.

Not exactly. It's actually old launcher and not WGC. It prompts that due to the fact that WGC currently is the only way to download and install updates. If you have any issues installing WGC or Downloading updates via WGC - Support is here to help you.

@1meanDad I can't find any tickets submitted from you on that date or related to WGC. Normally if you ever submitted any tickets ( even pretty old ones) you can find them in "My tickets" section on Support side https://na.wargaming.net/support/en/products/wows/my-tickets/

Please submit a ticket so CS team could assist you in resolving your Armory issue

I can belive this part

This one is a little harder to believe and I need proofs. Can you give me any ticket numbers so I could check?

Ok folks. I don't see any specific complaints regarding WGC. If you want to leave some feedback for Hapa, he'll be happy to hear your thoughts ( or is he?). Let keep this section for those who have technical issues or need some help.

The issue should be resolved now.

Please submit a ticket to support. They should be able to assist you

If you experience crashes please submit a ticket to CS. Make sure to include WGCheck report to the ticket.

If you have any Armory issues please make sure to submit a ticket to support.

It sounds like Shadowplay issue. I'm not really familiar with Shadowplay but we can try to troubleshoot it though I can't promise anything

Make sure to send a ticket to support and specify ships you have commanders trained to narrow their research

Submit a ticket to support and make sure to attach replay of the battle you experienced this is an issue. You might say you don't have time to make replay but they game automatically saves recent replays for you.

Hey henrychenhenry,

I pinged one of the experienced Tech support agents, He should get back to you shortly.

Hey Guys,

I think it's more about if you like WGC or not. In that case, let's move this discussion to another department. I'm here trying to help players fixing any issues they might have to play the game.

Have you tried to submit a ticket regarding this issue?

Can you check if you have the recent AV/Firewall version installed? There were cases when AV releases new version software that suddenly announces WGC or WoWs as their sworn enemies.