riot_apiris

riot_apiris



12 Nov

Comment

Hi! Could I have some more details?

  1. If you complete the Jinx adventure once more, I expect your Lulu progress will come back.
  2. If you enter the event screen and press the button to go to the path of champions, if you've already ranked up Jinx it also probably auto-completes the tutorial it's trying to make you do again
Comment

We believe this to be fixed. Unfortunately, some of you may have to replay the Jinx adventure once. Alternatively, if you did progress her far enough and rank her up at least once, using the workaround on the original post may auto complete you directly to where you were.

No progress is lost even if you do have to replay that adventure.


11 Nov

Comment

We're working on a solution to this. In the meantime, I believe this will be a workaround for you: https://old.reddit.com/r/LegendsOfRuneterra/comments/qrof4l/for\_those\_of\_you\_with\_error\_code\_320000/

Comment

Originally posted by Ascedance

Any time frame on this getting fixed? Haven't gotten a ticket response, cannot access Path at all

The general solution will likely go out some time today. Support will hopefully get back to you faster than that, though.

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Originally posted by SkivetOst

Sent a support ticket. They just told me to reinstall the game. My game is running fine. Tried to reinstall the game anyways. No change as expected. Guess I'll just have to wait until they find a permanent solution.

Could you DM me your support ticket so I can follow up?

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Originally posted by severinggecko

Quick updated my ticket was replied to and I was told there was nothing player support could do to fix me until the bug was fixed in the client. Did I submit to the wrong spot?

Could you DM me your support ticket number so I can follow up?

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Originally posted by DMaster86

Are you going to add prismatic cards you own to path decks?

I believe that already works as well, as long as you turn it on via that same button

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Originally posted by sn0b0rder

Just got a response, looks like they can't help even with a ticket in

Can you DM me your ticket number?

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Originally posted by Huntsekker27

Is it possible to equip specific boards or champ skins in the new mode?

Yes! There should be a little button to the right of 'Fight' when you're at a battle. Once you do so one time it should be saved.

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Originally posted by sn0b0rder

How long should we expect it to take if we put in a ticket? I've been waiting a few hours and no response yet

Unfortunately, I'm not sure. I don't want to give you an estimate and be wildly off base.

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Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

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Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

Comment

Hi! We're investigating this and working on a permanent solution. In the meantime, if you open a player support ticket they can fix your account.

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Originally posted by Bert_Bot

Not a problem, how would i be able to go about this?

Thanks! The Bug Report Thread has instructions for PC if that's where you're playing.

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Could you upload your client logs somewhere for us to take a look?