ubi--unicorn

Contents of ULCs
To find out what is included in various ULC packs, please keep reading.

First Responder Pack

• First Responder outfit
• First Responder weapon skin

The Capitol Defender Pack

• Hazmat 2.0 outfit
• Lullaby weapon
• Lullaby blueprint

The Battleworn Secret Service Pack

• Secret Service outfit
• Secret Service weapon skin
• Specialised quality emote

The Elite Agent Pack

• Ruthless weapon
• Ruthless weapon blueprint
• Additional stash space
• Special skill effect

To find your ULC content, these will be available through your Stash in the Mailbox tab. You may then move them to your inventory via the Move to Inventory option.

• To find your outfits, backpack trophies and emotes, navigate to the Apparel menu.
• To find your weapon s...

Read more

Contents of ULCs
To find out what is included in various ULC packs, please keep reading.

First Responder Pack

• First Responder outfit
• First Responder weapon skin

The Capitol Defender Pack

• Hazmat 2.0 outfit
• Lullaby weapon
• Lullaby blueprint

The Battleworn Secret Service Pack

• Secret Service outfit
• Secret Service weapon skin
• Specialised quality emote

The Elite Agent Pack

• Ruthless weapon
• Ruthless weapon blueprint
• Additional stash space
• Special skill effect

To find your ULC content, these will be available through your Stash in the Mailbox tab. You may then move them to your inventory via the Move to Inventory option.

• To find your outfits, backpack trophies and emotes, navigate to the Apparel menu.
• To find your weapon s...

Read more

Missing content
If you've redeemed bonus content and cannot find your content in game, please try the following steps:

1. Make sure that you have redeemed your code in the correct place. You can find steps for this depending on the launcher here.

2. If the items are missing in game, please check if they need to be downloaded and installed manually. To do this on Uplay PC:

• Launch Uplay PC
• In the menu on the top, click on Game
• Find your game and click on its tile
• Scroll down on this new page to find the Owned DLC section

3. Verify files (... Read more

List of error codes in The Division 2

Below is a list of error codes that you may encounter in The Division 2

DELTA01
Your connection has failed to connect to the game server. Please try the connection troubleshooting listed ... Read more

Connection troubleshooting
If you are having issues with your connection to The Division 2, please try the following troubleshooting steps.

1. Reset your network hardware
Resetting your network hardware allows it to re-establish a fresh connection to your ISP. To do this:

• Shut down all computers/consoles connected to your modem and/or router.
• Power down and unplug the modem and/or router.
• Wait 60 seconds.
• Plug in and turn on the modem and/or router

This will power cycle your modem or router.

2. Power cycle your Xbox One
Power cycling your Xbox will do various things, including reset your hardware's network activity.

• Turn off your console by holding the Xbox button on the front of the console for about10 seconds.
• Turn your console back on by pressing the Xbox button on the console/ the Xbox button on your controller.

Note If you don't se... Read more

Xbox One troubleshooting
If you are experiencing crashes, performance issues, or any other issues on The Division 2, please try the following steps:

1. Make sure your system is up to date
To do this, connect your console to the internet and check if any updates are available. Please check out this official Microsoft article!

2. Power cycle your Xbox One

• Turn off your console by holding the Xbox button on the front of the console for about 10 seconds.
• Turn your console back on by pressing the Xbox button on the console/ the Xbox button on your controller.

Note If you don't see the green boot-up animation when the console restarts, repeat thes... Read more

Other common issues
A list of other common issues can be found below.

Known issues
A list of known issues can be found here.

I'm experiencing audio issues!
Please follow the steps in ... Read more

Contents of ULCs
To find out what is included in various ULC packs, please keep reading.

First Responder Pack

• First Responder outfit
• First Responder weapon skin

The Capitol Defender Pack

• Hazmat 2.0 outfit
• Lullaby weapon
• Lullaby blueprint

The Battleworn Secret Service Pack

• Secret Service outfit
• Secret Service weapon skin
• Specialised quality emote

The Elite Agent Pack

• Ruthless weapon
• Ruthless weapon blueprint
• Additional stash space
• Special skill effect

To find your ULC content, these will be available through your Stash in the Mailbox tab. You may then move them to your inventory via the Move to Inventory option.

• To find your outfits, backpack trophies and emotes, navigate to the Apparel menu.
• To find your weapon s...

Read more

Contacting Ubisoft Support

Information on contacting Ubisoft Support can be found below:

Social media
Please note that when reaching out to Ubisoft Support on social media about account issues, we strongly recommend private messaging.

• Facebook
• Twitter

Ticketing ... Read more

Hello, and welcome to The Division 2 PS4 support forums. This forum is for technical support and bug reporting. If you'd like to post a suggestion or feedback, please do so in Suggestions and Feedback.

In this thread, you will find commonly asked questions in this forum, as well as self-help resources. If you need further help, please check out ... Read more

List of error codes in The Division 2
Below is a list of error codes that you may encounter in The Division 2

DELTA01
Your connection has failed to connect to the game server. Please try the troubleshooting listed ... Read more

Hello, and welcome to The Division 2 PC support forums. This forum is for technical support and bug reporting. If you'd like to post a suggestion or feedback, please do so in Suggestions and Feedback.

In this thread, you will find commonly asked questions in this forum, as well as self-help resources. If you need further help, please check out ... Read more

Contents of editions and the year 1 pass
Below you will find an overview of the content included in different editions of The Division 2 and the year 1 pass.

Editions
Standard

• The Division 2 (game)

Gold Edition

• The Division 2 (game)
• Year 1 pass

Ultimate edition

• The Division 2 (game)
• Year 1 pass
• Ultimate edition content (...

Read more

Accessibility

Below is a description of accessibility features in The Division 2.

Aim assist
Aim assist is available in the game. To activate it, please follow these steps:

• Open the main menu, and select the settings tab
• Enter the Controls menu
• From there you can turn aim assist on or off

Difficulty levels
The main story missions can be done in three levels: story, normal and hard. Main missions can be done on Challenging as well if you have reached WT4.

Subtitles
The Division 2 has subtitles and they can be customized! To activate:

• Open the main menu of the game and select Settings.
• Enter the Language sub-menu.
• On this screen, highlight the Subtitle Language option and switch between the languages to enable subtitles.

In the language sub-menu, you can also tweak subtitle size/contrast and enable closed captioni... Read more

Basic gameplay questions

In this post you will find frequently asked questions about gameplay in The Division 2.

How does crafting work?
To start crafting you will need a Blueprint (which can be discovered through different activities such as weekly projects), and materials. All items can be crafted through the Crafting Station in the base of operations. For in-depth instructions on crafting and upgrading the Crafting Station, please check out this FAQ.

What should I know about loadouts... Read more

System requirements and supported peripherals

Minimum requirements - 1080p (30 FPS):

OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
Processor: AMD FX 6350, Intel i5-2500K (SSE 4.2 and AVX support required)
Video: AMD R9 280X or NVIDIA GeForce GTX 780 (3GB VRAM with Shader Model 5.0 or better)
Memory: 8GB RAM
DirectX: DirectX 11 or DirectX 12
Hard Drive: Up to 50 GB.
Internet: A permanent internet connection is required in order to download and play the game
Multiplayer: Broadband connection with 512 kps upstream

Recommended requirements - 1080p (60 FPS):

OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
Processor: AMD Ryzen 5 1500X, Intel Core i7-4790 (SSE 4.2 and AVX support required)
Video: AMD RX 480 or NVIDIA GeForce GTX 970 (4GB VRAM with Shader Model... Read more

Reports and bans
Information on reports and bans in The Division 2 can be found on this post.

Code of Conduct
The code of conduct can be found by following this link.

Ban information
You m... Read more

Accessibility

Below is a description of accessibility features in The Division 2.

Aim assist
Aim assist is available in the game. To activate it, please follow these steps:

• Open the main menu, and select the settings tab
• Enter the Controls menu
• From there you can turn aim assist on or off

Difficulty levels
The main story missions can be done in three levels: story, normal and hard. Main missions can be done on Challenging as well if you have reached WT4

Subtitles
The Division 2 has subtitles and they can be customized! To activate:

• Open the main menu of the game and select Settings.
• Enter the Language sub-menu.
• On this screen, highlight the Subtitle Language option and switch between the languages to enable subtitles.

In the language sub-menu, you can also tweak subtitle size/contrast and enable closed captionin... Read more

Missing Content

If you've redeemed bonus content and cannot find your content in game, please try the following steps:

1. Make sure that you have redeemed your code in the correct place. To do this:

• Start your Xbox and log in with your account. You can also create an account online
• On Xbox One, say Xbox, use a code or select Xbox Store > Browse games > Use a code.
• Enter the 25-digit code. You can also redeem the code here

An Xbox Live download code is valid for one-time use only with Xbox One systems.

2. ... Read more

Accounts and other content issues

How do I link my Xbox One account?
To link your account, simply access Uplay through the game. Or, you can log on to account management section here. Navigate to the Account Information tab, and you will see Linked Accounts at the bottom of the page. From there, you can choose the console you wish to link. Click Link Account below the associated platform you wish to link.

I can't access my Ubisoft account!
I forgot my password!
For information on changing your Ubisoft Password, please check out this ... Read more