-What region are you playing in?
-What were you doing in game when the issue occurred such as game mode, loading, inviting friends, being idle?
-Have you modified any game files?
Additionally, creating a ticket with a DXDIAG file will help us further too, if you would like to do so. Please comment the ticket number below, and we'll pass it along.
...
Hey guys, right now there might be a delay with getting credits. I recommend waiting 24 hours, and after that, you should create a ticketwith your proof of purchase.
Hi there HaloGamerX505, right now there may be a delay of 24 hours when receiving credits. After 24 hours, please create a ticket with your proof of purchase.