ubi-smash

Hiya Sanghy113! If you are missing any Ubisoft Rewards or other content in The Division 2 at the moment, this is due to the transition from Ubisoft Club to Ubisoft Connect and should only temporarily until the end of October when the change to Ubisoft Connect should be complete. All of your in-game items for every game are stored on your account and we have a record of when and how you attained it. We hope to update players soon via social media on when the missing in-game content has been completely resolved for everybody. For more information, please see our link below and thank you for your patience and understanding - https://t.co/y6fvjbz6rN

Looks like the link Vimeo link shared had an error, C06RACOILS. To collect some further information to provide with our team, could you please create a support ticket answering the following questions?

- Were you in a solo or co-op session?
- Did you have multiple directives active at the same time?
- Where does the issue occur? (Specific Missions, Free Roam, Activities, etc.)
- Does the issue occur on a specific difficulty?
- Does the issue occur only when the armor gets completely broken or only partially broken (how many stacks of fragile armor)?
- Have you noticed any repair skills interfering with the effect of the directive?

Please make sure that you also provide... Read more

Hey Infinitesolar7! Thanks for the update and happy to see you the right skin saves for you now! I will go ahead and close the thread for you.

Howdy EndlessSporatic!My apologies for the headaches Shock Traps and Turrets have been causing you. I completely understand this can be stressful to deal with, especially during heavy waves of enemies. So I can share this with my team, were you able to capture any video clips of you reproducing any of the issues shared?

Thanks for sending that our way! With the new updates with Ubisoft Connect, I would try following our Xbox troubleshooting steps to see if this helps. If you find that you are seeing the same results, please create a support ticket so we can take a closer look into this with you. You can also create a support ticket with our social media support on the ... Read more

Hey Tigerjky! Thank you for reporting this our way! This has been reported to our development team and is currently being investigated at this time. Please keep an eye out for new information and updates here on forums.

Hiya, C06RACOILS! Sorry for the difficulties during this run. Were you able to capture any video clips during this instance and could you tell me exactly what happened to you before you respawned?

Hi Wolf2K4Ever! From the time of your post, this would have been during the transition maintenance from Ubisoft Club and Uplay PC becoming Ubisoft Connect. Sorry for the difficulties during then, but there should now be new Core Challenges enabled with the updates to Ubisoft Connect you should have access to. If you have any trouble with challenges updating now, please try closing and reopening the Ubisoft Connect overlay.

Hey NonStopZA! Thank you for reporting this our over to us! This is something that the development team is currently investigating at this time. Please keep a watch out for further updates!

Hi there, Ferruhferman! Thank you for sharing these threads with us! While UbiExcellent has reached out regarding this in a similar thread, if you have created a support ticket with your ... Read more

No worries, MasterKornFan! Please keep us posted here if you are able to reproduce this again.

Hey there Kssizm! My apologies for the belated message. To help take a look into the problem, could you tell me what map you are joining when encountering this?

Hiya RonQuiney! Thank you for bringing this to our attention! Were you able to capture any video clips reproducing this during your session in the Editor?

Hey, ixioras! Thank you for the update! Were you able to capture any video clips of your encounter with this issue? Any additional information you can provide would be greatly appreciated.

Thank you all for sharing this information. If you have tried everything in our PC troubleshooting steps and are still unable to launch Hyper Scape, could you please create a support ticket here with your ... Read more

Hi everyone! Sorry for the trouble with loading Hype Scape. Could you tell me what operating system and graphic card you are using?

Hi Oxskazaxo! I'm sorry to hear you are having trouble with loading Hyper Scape at this time. If Windows 10 is up to date, please try our additional PC troubleshooting steps to help. Thank you!

Hey StellarX88! Thanks for sharing this report with us! So your report can be provided to our securities team to further review, please create a support ticket with the video attached and any additional information you can provide. You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hi M0nochrome! Thanks for sharing this information with us! I would recommend ensuring that your graphic card drivers are updated to the latest version. If you continue to run into the same error when launching Hyper Scape, please try out our PC troubleshooting steps to help.

Awesome to hear Tiaago0! Hope you enjoy!