Hm I’m scratching my head a bit with this one!

If possible, can you temporarily hook your PC up to a mobile data connection and see if the issue persists?

If you can load in and select a character with the mobile connection, then this can point towards a network/connectivity issue.

Sorry to hear this. Please try running through our performance suggestions here:

On a personal level, I would love this; but not sure if this is something we can promise. I can run it up the chain again, though.

Also, rude, we’re five years YOUNG.

Gotcha. There are unusual references in your log to Easy Anti-Cheat, Razer Chroma and Twitch - so I’m suspecting the issue may be EAC-related.

As above, can you please check Modded realm and see if that works?

After that, I recommend to try disabling any Razer software to see if there’s any change.

Another thought, are you using a VPN or any mods?

If so, can you please try disabling these and check if there’s any change?

Hmm, another shot in the dark, but can you load in correctly in Modded realm? (chosen from the launcher options)

As EAC only applies to Official realm, this can help in identifying if the issue is EAC-related in some way.

If so, I recommend to next try adding Firewall and Anti-Virus exceptions for both Vermintide 2 and Easy Anti-Cheat:

You’ll want to ensure you have the following exceptions in place:

• vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
• EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat

Ah okay! Have you made any recent changes or updates to your PC?

It may also be worth trying a Selective Startup, which can help diagnose whether a background application is resulting in your issue. This can be performed by:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC

If the issue no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit.

Hi @lacosmok,

Sorry to hear this.

I know you’ve mentioned reinstalling Vermintide already, but could you please try performing a clean reinstallation by also removing your AppData directory. You can find how to do this, here:

Heroes!

It’s that time of the year again where we celebrate the digital world of Warhammer through the annual Skulls event! Read on to find out what we’re doing in-game and when to tune in to the showcase for more Vermintide 2 news!

What is Warhammer Skulls?

Warhammer Skulls kicks off officially May 25 through June 1 2023! Ever...

Hm, that’s really strange! That’s not an error usually seen when launching the game.

If you try to launch in Official realm is the game still crashing consistently?

If so, I recommend to try the following:

Add Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat.

You’ll need to add exceptions for:

• vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
• EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat

Perform a Selective Startup to determine whether a background application is interfering.

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC

If the issues no longer occur after having...

Hi @Indi,

Are you able to launch the game successfully in Modded realm? (chosen from the launcher options)

I ask this, because our Easy Anti-Cheat service only applies to Official realm - so this can help to identify if the issue is EAC-related.

Also, are any specific error messages being displayed on screen when the crash occurs?

@SoftcoreGaymer
Sorry to hear that as before, we haven’t made any recent network changes.

There are unfortunately so many reasons why these issues occur, and usually a process of elimination is required to identify why. It’s hard for us to identify the underlying cause on our end, due to the number of variables involved.

We aren’t receiving widespread reports currently, so I suspect this may still be a local/ISP issue. Though I do appreciate that you’ve already tried our usual solutions.

In any case, we’ll monitor connectivity closely and keep an eye on things our end.

As the issue has been ongoing for you a...

Hi @mangeorge,

Does the issue persist with Mods disabled?

Also, do you have the latest Windows updates installed?

Hi @sanshengwan,

I believe I have responded to your support ticket

Heroes,

We just put a out a few bug fixes for Vermintide 2 on PS4 and XB1:

• Fixed a crash when quitting game during the prologue.
• Fixed a crash if you do not own Grail Knight and you look at weapons skins.
• Fix crash during startup when playing in offline mode.
• Reimplemented Bloodshot affecting True Flight Volley properly increasing the amount of arrows shot by 1.
• Improved target selection of homing projectiles like True Flight Volley and The Burning Head causing them to prioritize elites and specials more when being shot without a target.
• XBOX: Fixed ‘Sleigh-er’ Xbox achievement (for killing 50 enemies with the Sleigh on Trail of Treachery) which wasn’t being properly granted to players.

Hi @JanZamoysky,

Our QA team have been unable to reproduce this. If possible, could you please share a video of the issue?

Thanks in advance!

Also, if you have any additional console logs you can share from sessions you experienced this crash, it would be good to take a look and see if there are any which don’t cut off thanks!

Hi @Beauty,

Unfortunately, your console log cuts off and I’m unable to determine why this crash is occurring from it.

You’ve tried a lot of good potential solutions already. It’s a shot in the dark, but it may be worth giving a clean reinstallation of Vermintide 2 a go:

@MaxSidetracks, thanks that confirms my suspicion as this issue seems to be primarily affecting (if not always) Offline mode players. Hopefully we’ll have this one resolved soon. Thank you for bearing with us!