Could you check your upload speed using a website such as https://www.speedtest.net/ please?
Could you check your upload speed using a website such as https://www.speedtest.net/ please?
Hi @GiantFriendCrab,
This is possibly related to your user_settings.config being set to ‘Read-only’. Please check this article out:
Read moreI’m really not sure on this one. I don’t think it would correlate with the update to Easy Anti-Cheat as I would expect it to be more of a widespread complaint otherwise but I won’t rule it out!
Steam was a bit unstable yesterday, I wonder if that could have something to do with it. See how it runs today perhaps.
Investigations are continuing with the latest updates from Valve and Epic, too soon to go in to any findings though.
It sounds like Easy Anti-Cheat is placing you in to an “untrusted” state, which mimics the errors we would expect to see in the ‘Modded’ realm. I suspect something is interfering with Easy Anti-Cheat, could you try a ‘Selective Startup’?:
Thanks @wufo, we’ll take a look and see if we can reproduce this.
That’s super, I’ve been able to look up your crash and have referred this to development. Thank you!
Hm okay If you haven’t already it may be worth trying a BIOS update. You’ll have to check your motherboard manufacturer’s website for instructions on how to do this.
Otherwise, I’d recommend running through the general ‘go to’ crash solutions here:
Read morePlease could you share your PSN ID with me, so I can attempt to look up the crash? Thank you!
Thank you for reporting - any idea when this started for you?
Hi @Truly,
It appears you’re running into Access Violation
type crashes. A couple of things you can try first -
The error in the log references Direct X12 in a few places. Can you try changing to Direct X11 and see if this improves stability?
I also see you have a Ryzen CPU, so I recommend to try lowering your Worker Threads count. Please check out how to do so here:
Read moreHi @utrOne_byt,
I’ve checked your account in the backend and can see your progress appears to be intact. Is it possible that you played in ‘Offline’ mode instead? This could explain starting over as ‘Offline’ mode progress is stored locally, whereas your ‘Online’ mode progress is stored our side.
Could you please provide us with your console log from the session that this happened?
To do so:
Thank you in advance!
Hi @wufo,
Could you please provide us with your console log from the session that this happened?
To do so:
Thanks in advance!
Thanks for clarifying! So, this is a separate issue that we’re aware of, which I believe is experienced worse with slower hard drives. I’ve added your reports to the existing entry in our database and given it a nudge.