This is something we are investigating.
This is something we are investigating.
A lot of PR sounding responses that basically means they have no clue how much things are impacted just yet
We actually have a great idea about what support looks like. We have a great crew and have been supporting this game since day one.
Yeah, I can't decide if I should be hopeful that they admitted that it's a problem or disappointed that they took so long to do it.
We heard the community and wanted to react as quick as we could.
The issue is that we didn’t have the correct tools in place to be able to adjust the XP on a whim.
If we corrected too much that would be bad long term, if we corrected not enough and we said to everyone “c’mon back and try it again!” we’d be criticized again (and rightfully so). We took the extra time that we needed to 1. Make sure we have a better baseline in place for a lot of activities now that we had real player data and 2. Created back end tools so we can adjust these on the fly going forward as well as have double reward tower or Character XP weekends.
See it's honest comms like this that really hit home and I appreciate. I have all the time in the world for it, we're all human and this is Airship's first foray in to the field, I was there for the beginning of Warframe and all 10yrs that have followed so I have a lot of patience when people are upfront.
I have been struggling with a lot of the Discord communications and directions/stances (I'm deliberately being vague there but it generally falls down to two individuals who I believe need communications training and/or supervision), which admittedly has meant I have not logged in to (or had interest in) Wayfinder for several weeks.
Seeing stuff like this renews my faith a bit and I'll likely hop in to check things out and get a few levels as a result. 👍
Edit for clarity: the XP boost is nice while you guys work on the longer term fixes, but what will get me back in the game was your comms.
Please DM me directly with your issues / concerns about how things are run there. It's entirely my job to focus on the player experience inside and outside the game.
Imagine f**king up xp gains so much that the boost is in the 100’s. Haven’t played since launch but I might dip the toes in again
You're right, we did f*ck up, but that's what Early Access is about! We're committed to righting the wrongs and listening to players. We hope you come check it out again!
was so excited for this then saw...
or Austin, TX
SADNESS
The content in the midseason update 1 and midseason update 2 have been done and in the hopper since launch. We are now fully focused on fixes and adjustments to fix fundamental issues with the game such as long loading, performance, XP etc.
There was a server side hotfix that we rolled out today to stop this error.
Yes, I'm on PC. Sure! When I get home I can send you. But may I ask, what exactly should I send? Is there a "log" folder or something like that?
C:\Users\USERACCOUNT\AppData\Local\Atlas\Saved
Atlas.log
Sorry to hear about this. Are you on PC? if so can you send me your logs on Discord? Thanks!
Sorry to hear you're having issues.
What platform are you on? if PC can you send me logs? Are you constantly getting this error on the same expedition/ hunt?
If your friend shares their dxdiag we can have a look.