Hello Agents,
We will need to extend the maintenance by 3 extra hours. We apologize for the inconvenience and will keep you updated.
The current estimated time for bringing the servers back online is: 15:30 CET / 9:30 EDT / 6:30 PDT
@sasuke_one Hello there! I'm sorry to hear this has been happening. I'm curious to know if the steps found in the FAQ here help clear your connection to our servers.
@thecosmicbob
Excellent. Thanks for keeping us updated and I'm glad to hear its resolved.
Hi there! Thank you ziggurcat and ThoughtTwenty for your suggestions! Asgardian02, we are looking into similar instances of this occurring. What platform are you playing on? Also, would you be able to provide a video from your gameplay that shows this? If so, just post it to YouTube as unlisted and post the link here.
@rocknroller0 From what I know some people have had a workaround where they have refunded the game and re-bought it. Do let me know if this solves your problem for you.
@lamoi Glad you're enjoying the game!
Don't worry, we will continue to improve and support the game.
Keep an eye out for updates and content in the future.