Original Post — Direct link

The bow is back but this time in a form of Ubi Rewards. I didn't get it last time, so I claim the reward for free, wait several minutes and launch the game.

The bow is not in my inventory. I run around for a bit, the reward doesn't pop up. I restart the game, log back in and the bow is still not there.

over 2 years ago - Ubi-Karl - Direct link

Hey @teh_greg, thanks for reaching out and sorry to hear that the bow is missing after you've claimed it.

I had a closer look at your account and can see you did indeed successfully redeem it, therefore I tried to re-add it to your inventory, to see if it pushes through.

Let us know!

over 2 years ago - UbiStorm - Direct link

Hey there @teh_greg . I'm glad to hear that both rewards are now in your inventory! I also appreciate the method on how you managed to get those rewards. Thank you so much for sharing that.

@TheNorfolkian Has this method worked for you as well?

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @thenorfolkian,

Thank you for your update.

If ever there is anything else we can help with just let us know

over 2 years ago - Ubi-Orion - Direct link

@thenorfolkian

Hey there.

Sorry for the delay in getting back to you. Upon checking this thread you've linked it does seem to be resolved as there's no new posts regarding this. Thanks for bringing this to our attention though. Cheers!