about 3 years ago - Ubi-Milky - Direct link

Thank you for your feedback on this bielik01, it has been added to our ongoing feedback for Connect and Valhalla.

We will wait to see if other players contact us about this, from other games that may be affected, but so far most reports have come in from other Valhalla players who would like to see this change made.

about 3 years ago - Ubi-Froggard - Direct link

@bielik01 as Ubi-Milky mentioned, as it's just related to Valhalla rewards in this case, we'll keep in in the Valhalla forum. If you want to try redeeming the reward using your points just to make it show as owned, we can add the points back for you if it does go through seen as you already own it.

about 3 years ago - Ubi-Froggard - Direct link

@bielik01 No worries, you can give this a test this now.

about 3 years ago - Ubi-Froggard - Direct link

@bielik01 Glad it's sorted 🙂 Thanks for confirming!

about 3 years ago - Ubi-Froggard - Direct link

@stevez_pun If you want to purchase them we can get them refunded for you if you already owned them. Just let us know if you did.

about 3 years ago - Ubi-TheBerry - Direct link

Hey @stevez_pun ,

Spot on.

As Froggard noted, we can refund the points used to purchase the rewards if you already own them.

Let us know if you choose to do this!

about 3 years ago - Ubi-Borealis - Direct link

Hello there @SteveZ_Pun!

Thanks for letting us know that you've decided to purchase the Jackdaw scheme and "The Way of the Berserker" via Ubisoft Connect rewards. I've now refunded you the 120 units used to purchase these items, as you already owned these.

It's possible you have two Jackdaw schemes in your owned items as these were "purchased" in different way (one being bought via the Rewards tab and one being earned by completing challenges). The duplication will be to specify where these schemes came from. As long as you don't have duplicate schemes in-game, there shouldn't be anything to worry about.

Thanks! 😊