about 2 years ago - Ubi-Milky - Direct link

Hello @TheSmio and @RCDeschene thank you for your replies.

We have had an ongoing investigation into this issue, as a handful of players contacted us about this last year, but we haven't had any further updates or contacts since then.

I will let the team know this is still affecting you post the 1.5.1 update, so thank you for coming back to us. Do I have your permission to send your latest cloud save files to our QA team to access them?

about 2 years ago - Ubi-Borealis - Direct link

Hello there @theMorzan, @RCDeschene & @TheSmio!

I'm sorry to hear that this issue with duplicate hairstyles is still persisting for you following the release of TU 1.5.1. I've now forwarded your updated reports to the dedicated teams so they can take a closer look at these.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out for any future updates within the News & Announcements forum.

Thanks! 😊

almost 2 years ago - Ubi-Oxavo - Direct link

Hello @TheSmio ,

Thanks for letting us know.

I've just checked and can confirm the issue is still under investigation by our development team and as of now we can't provide a definite ETA.

Thank you for your patience whilst our team continues to look into this and please let us know if you have any other questions.

almost 2 years ago - Ubi-Mushy - Direct link

@rcdeschene Hey there, sorry to hear this issue persists for you. The team is looking into the matter. Once we have any updates to share, they will be posted to this forum.