@ubi-borealis As mentioned in this thread: https://discussions.ubisoft.com/topic/127582/resolved-some-gear-sets-are-no-longer-available-in-the-animus-store-post-here?lang=en-US, I already own all 5 items of Seafarer's Pack and yet Helix store shows them as available to Purchase, same as Berserkerk one.
Below some SS:
Hey there @et4hiel! Thank you for bringing this to our attention. Do you ever see the Seafarer's pack for sale in Reda's shop or just in the Helix store? Also, do you have the Ultimate Edition of the game?
@et4hiel Thank you for clarifying. Regarding the Seafarer items, were these previously redeemed as a reward or purchased on the store?
@et4hiel Thank you for clarifying. Would you please tell me the username you are playing the game under? I want to make sure I report the correct account to the game team in my report.
@SpirantCrayon22 having owned the Ultimate edition, do you also see the Berserker items available in the Helix store like OP?
Hello everyone, thanks for reporting this issue with the Seafarer pack still being available on the Helix store. We will let the team know and see if there is a possibility we can hide this and other already items from appearing in the Helix store, as I know this issue has appeared a few times for different types of cosmetics and settlement items.
Hey there @spirantcrayon22, thanks for taking the time to get back to us. I understand and this information has been forwarded. Once more information is available we will update here and let you all know.
@et4hiel Sorry to hear this! I have reported to our teams that this issue persists after the latest update. We will update you when we hear back from them. Again I apologize for this frustration.
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